Hotel berhampiran KEDAI MINUMAN KIA, Tangerang

This is a very beautiful place ! All the staff is really kind and polite, always smiling on face and makes you feel warm ! The hotel breakfast had lot of choices , they will keep cleaning your table and ask you regarding the foods. This place near KIP/KIP2 so I just spent time at the new township for my 2 days 1 night trip.

Location was okay but super close to the airport for a layover night, the service was good too nothing extra, the room was clean but the streets were a bit loud and the windows doesnt block the noise much at night. Ps: No photos were taken though

If you have much money just book 1 cabin double bed for alone. This place fit for young people because the room is sooo very small. Big luggage its not enough, you have to open it outside. Overall if you just want to stay for hours before your flight its worth it. The cabin is clean but you cannot eat inside. The AC is central and already in good measurement. One thing is download application before you check in so you dont have to waste your time because you need that to open your room.

for the first time to this hotel with the children and at first the receptionist greeted us kindly, then when we entered our room we were told to look for three vouchers, wow, finally we found these vouchers and the children got gifts from the yellow be hotel, thanks ya , my child veey happy

Dapet diskon dr Trip.com, jadi dg harga segitu, fasilitas jadi berasa oke. Furniture looks old, dipan berbunyi, bantal keras, tapiiii.. Ada hairdryer, air hangat lancar, amenities cukup.. Worth harga diskon.. 🤭☺👍

The service was good and helpful. The room was comfortable. Bed linen appears a bit dirty, bath towels and bath mat was not clean enough.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

We had booked 2 rooms. Although the staff were polite and location is central the state of the facilities has left much to be desired . 1 room has no refrigerator. 1 room had no entrance lights 1 room had the safe on the lowest shelf because the upper shelf was broken. The towel rack would collapse anytime. There was a droning sound all night long. When the reception was informed of the lights they said oh yes we will get maintenance to fix that . We had the same issue of the lights the on our earlier stay . When questioned about the why the condition of the rooms with no pro active maintenance. We were told oh the hotel has a new owner. Highly not recommended.

Santika Premiere ICE BSD is located in a strategic area. Suitable for anyone who needs to get to ICE BSD. The amenities and cleanliness are excellent, and the room is spotless. Delicious food of many kind is available there for breakfast.