Desaru Utama Residence(Desaru Johor by Glex)

Stayed here with family for two nights in December. We booked 4 rooms. Bedsheets in most of the room were stained and smelly. It smelled like it wasn't changed from the previous guest. When we reported they only came and changed for one room. The others we had to put msg again, but nothing was done about it. Our bathrooms stunk like dead moses in there. Our kitchen sink had a washed up Maggie noodles from previous guests. Cutlery was not enough according to the number of people who were booked. As simple things like mugs were not there. Bathroom showers were broken. In short money we paid for it was not worth it. We complained and the host msged saying that they will give us 20% discount refund of our stay. Its been 3 weeks now. But she doesn't reply the WhatsApp msgs or call.