Hotel berhampiran Taman Migas Tun Telani, Tanjung Pinang

The hotel is surrounded by nature. You can view a river from your room. Such a healing process.

*TLDR* Good: Service 10/10 Buggy around the resort!! KOPI TARIK for bfast was SO GOODDDDD really the best coffee ive ever had in my life Super value for money stay as compared to other resorts where you have to pay for literally everything even after the pricey $700 you paid for 2 nights Bad: Felt a little unsafe for two girls to walk back to our room cuz it was so dark No convenience store A little restrictive cuz you can only eat & shop from the options they have within the resort (nothing to shop also haha its just a gift shop with random swimsuits and souvenirs) Located a bit far from ferry terminal (1h) but transport provided! Went with a friend and was so amazed at the size of the resort 😳😳 really loved that we got to stay at the upper floor and there were 2 bicycles parked outside for us to get around the resort (but we just kept calling for buggy hehe - free btw!!) Resort was a little far from ferry terminal (1hr airconditioned coach ride) but they provided us a cookie and water for the journey! No convenience stores located within/around the resort and i just spent the entire 3d2n in the resort. Would recommend a 3d2n for a very relaxing holiday 👍🏻 We didnt manage to try all their activities but had a great time eating HAHAH their local indo food restaurant is a MUST GO 🤤 everything else was alright only but service 10/10 really HAHAHA would go back maybe next year Free activities: Morning yoga, stand up paddling, kayaking, teh tarik workshop, honey tasting, animal farm (u get to feed them for free too) etc Need to pay activities: Snorkelling (went during non-peak period so it was only us two with the instructor and an instructor-friend we made the day before), jetski, wakeboarding (this was fun.... And salty) etc

Customer service at this resort is excellent. While the location is slightly secluded, it offers a peaceful and serene atmosphere. The Ocean View Room is perfect for couples, and I highly recommend trying their barbecue. Personally, I found the Normal Room to offer more privacy compared to the Ocean View. Cleanliness is generally acceptable but could be improved. They also offer additional services such as massages, but they have limited masseurs, and there were some communication issues during my experience, which limited the massage duration to 30 minutes. I believe the masseurs could benefit from more training to enhance the overall customer experience. I would suggest booking a private driver for a day to explore the area. Additionally, the resort provides acceptable currency exchange rates, which is commendable

First of all, strongly recommend this resort and appreciate for the service provided during our stay. We arrived quite early that morning, when we tried to check in, I was told that our room was not ready, which I could understand due to this early timing. After that, we left the luggage at concierge and went for fun and exploration in this resort. Around 2pm, we were told that the room was still not ready and spare room would be provided to us for resting purpose. Then four hours later, we were told that the room was ready and delayed due to WIFI connection issue, furthermore, complementary upgrade of another room with jacuzzi would be also an option for us. When we had BBQ in front of our room, resort staff delivered one box of pizza with their apology letter, which made me touch and surprised. Thumb up for this friendly and attentive service!! Looking forward to the next trip there!!

Pastinya pengalaman glamping yang bagus. Tentside bbq sangat berkesan, porsi hidangan adalah lebih daripada cukup. Bumbung melihat bintang sangat bagus. Ingatlah untuk menutup pintu tandas seperti yang ditunjukkan untuk memastikan bilik sejuk pada waktu tengah hari. Komunikasi dengan kaunter penerimaan tetamu adalah sangat mudah melalui WhatsApp.

Room is very practical: spacious layout & clean. Comfortable bed. Bathroom is large & clean. Food options are also practical: tasty/ well- prepared. Not a wide variety but sufficient. I suggest limiting plastic bottled water provision for large group functions.Undoubtedly, that's up to the consumer. But hotel can make a stand on this.

It was a great experience to celebrate my birthday with them. For a long time, I never felt alone on this kind of days, I was welcomed with genuine and sincere people around with such efforts to make me happy. From the exchange of email with Ms. Paskah to make sure that I'll be accommodated from picking me up to taking note of my requests. To Ms. Jessica, Asep and Mr. Agung who decorated my room as a surprise for my birthday (that was so cute). To Ledy who assisted me from check in to check out and who helped me out to get a Balinese Massage by Wanda. To Bram and Sonia whose been so good, made me feel special on my day, such kind and very hospitable ones. I've been travelling most of the time, and this is the first time I felt at peace and genuinely happy. To realize that life is worth living and the world is beautiful. Thank you so much everyone. That was a day to remember. You touched my heart, and made me believe that gentleness and being sincere still exist.

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.