Pengguna Tetamu
17 Mac 2024
Sadly our recent trip to this hotel was ruined by incessant early morning noise from the very busy road directly in front of our sea view balcony, coupled with the sound of pneumatic drilling that didn’t relent from 8 am in the morning. On speaking with the reception staff , they refused to acknowledge that this had impacted on our sleep and was detrimental to our enjoyment of our stay, the manager wouldn’t even come to speak to us directly and refused to offer any complimentary concessions to recoup us on our nightmare stay. Very disappointed as this was a present from our daughter, and whilst we understand noise can occur, it was the attitude of the staff towards us regarding this matter that upset us the most. Joe and Jo - UK residents
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