Hotel Taoyuan dengan Gim

Hotel ini bagus, tetapi agak lama, dan perkhidmatannya tidak begitu baik. Apabila kakitangan kaunter ditanya tentang bas ulang-alik (mungkin di peringkat pengurus, lihat dia berdiri di belakang untuk menguruskannya), dia sangat menghina dan tidak sabar untuk menjawab pertanyaan petugas kaunter.Walaupun tidak berhadapan langsung dengan tetamu, kami ada di sana...Mee dandan untuk sarapan pagi memang sedap.

南方莊園佔地寬廣，停車相當便利。進入大廳乾淨明亮，寬敞舒適，櫃檯人員態度服務親切，另有商店服務區，規劃相當棒！房間乾淨舒適。 早餐位於二樓莊園餐廳，用餐時間平日為07：00~10：00，假日07：00~10：30止。早餐供應方式為自助式吃到飽，以中西式為主，品項豐富多樣，包括現煎蘿蔔糕、蛋餅、荷包蛋、擔仔麵等等。 下午茶時段位於一樓一起吧，視野寬闊，大地草皮一覽無遺，營業時間為14：30至17：00，吃完飯走走草皮，非常舒服，在緊張的壓力下，可以來放鬆的好選擇。 餐廳服務人員親切細心，收餐盤迅速，整體上一天行程下來感覺非常舒服。 整體上無論餐飲或是設施CP值很高，值得推薦介紹給大家來體驗。

This resort consists of a hotel and a golf resort. The rooms were spacious, the climate control was efficient, the rooms were clean and quiet. We had booked accomodation plus breakfast plus dinner. The food was chinese-style, i.e. for children from Europe who prefer western food, it might be difficult to find something they like. The room had a spacious fridge and cupboards. The bathroom was fine and had a japanese-style toilet with heated seat, heated water brush etc. The resort is not in town but outside. There are no nearby shopping facilities or restaurants. One can use the hotel restaurant, I believe almost the whole day. If you come as tourist, I would advise to use Uber or a rental car. The drive to Taoyuan center or airport is about 30-40 min, to Taipei about 40-60 min, depending in the traffic. The staff was not speaking English, but we rapidly solved all questions because they were so nice and helpful. The pool is smaller than shown in the advertising image. A good perspective was used.

Left something behind in the room and sent two emails to enquire but gotten no reply till today. Though it was not something expensive, it would have been greatly appreciated if someone would bother to reply.

All the staffs are super friendly, especially toward kids. The hotel is family and kid friendly, got many facilities set up for kids. Unfortunately, my son only turned 11 months old so some facility he was not big enough to use. I understand it might seems a little pricy but overall my family enjoy it. 5 stars all around. If bringing ur kid near outdoor swimming pool remember to put on 防蚊液。

位於石門水庫旁的渡假飯店，雖有二十多年的歷史，硬體設施的更新及館內服務人員的熱情服務是本次旅行的最美回憶，聽服務人員介紹飯店休閑館有三溫暖設施，抱着好奇的心情前往一探，溫水池、蒸汽室、烤箱都很滿意，也舒解了旅途的疲憊。 夜晚窗外的景觀更是令人開心，完美的旅程。快樂的假期

很適合家庭旅遊 飯店硬體看得出來很用心規劃 因為是颱風天，人不多 沒有碰到其他網友負評中糟糕的服務狀態 櫃檯先生很認真詳細解說入住須知 3樓泳池的一位大姐姐蠻親切的 小孩受傷了，幫忙包紮還多給我們一個OK繃備用 地下室遊樂場的叔叔們很熱情跟我們說明規則 中菜廳服務人員也很親切 可惜有些菜單上沒有的東西沒有先標示 點菜的時候的確出現網友負評中的 點這個說沒有、點那個也說沒有 以五星級度假飯店來說 整體的確少了親切還有客戶為尊的軟體細節規劃 例如跟許多渡假飯店不同的是 退房後免費的設施，如泳池三溫暖不能用 自費的遊樂場和公益性質的名人堂才可以 或者三溫暖女生區沒有提供髮圈或浴帽 到了發現沒有有點訝異 路上遇到服務人員大部分不會主動問候 遇到最熱情的是一位看起來像高階主管的白髮先生 所以評論中的「服務人員待培育」應該是事實 雜貨店小姐很有趣，結帳我問有沒有載具 他說：你要先付錢 🤣🤣🤣 我知道我要先付錢，但您可以換個方式回應吧 其實是本質不錯的飯店 希望主事者能加油 加強人員的教育訓練或者軟體細節 來改變負評

The room is good..but we are disappointed in the receptionIst..we wait for more than 1 hour although we have reservation

the staff are very friendly and accomodating. The room is spacious and have a beautiful scenery when you look at the window. The food is also very good. Over all a great experience indeed.

Very nice and cozy environment to spend a weekend with friends from overseas, hotel greeting, check-in check-out service and room maintenance are all excellent. The Chinese Restaurant at the 2nd floor has lots of very delicious dishes with very good table service too. Thank you for your friendly service!