R2 Romantic Fantasia Suites - Adults Only

What is not to love ♥️ my happy place I feel like I've been away on a week's retreat. A fantastic week start of December 24. The weather was lovely around 25 degrees. All of the staff were amazing from the lovely man on reception who checked me in, Mery on eggs in the morning and the fantastic Daniella at the bar to name a few. Everyone was very friendly and I certainly didn't experience any rudeness which other reviews have mentioned. My room was amazing and exceeded my expectations. It hard beach towels in my room when I arrived and my room was cleaned daily. There was a mini fridge which was used for and I free safety deposit box. The glass wall feature in the bathroom I actually liked as on my own anyway. The hotel, grounds and room were all immaculately kept. There were lots of clusters of some bads around lots of hot tubs. There was around 6 to 8 sun beds around each but always plenty available. Not even half occupied. There was also a large sauna in the grounds area and of course the swimming pool. The village itself was very quaint with a large promenade. There was a very large well stopped spa supermarket, couple more smaller supermarkets. I think there's a couple of restaurants there and I saw a bar and there is a souvenir shop. There are also some lovely shops at the hotel. I have to say the shopping experience at the airport was fantastic, one of the best airports I have been through. If you want to explore the area further there are regular buses and of course you can hire a car. I however I was just looking for a relaxing week with my book which I certainly got. Food there was a large choice, always fresh dish and meet the incooked in front of you. I was fresh pizza, salads, pasta, seafood, bread, chips, meat cheeses and desserts. The restaurant was very well ran with tables always available with very attentive staff. Tables were turned around very promptly. There was a good selection of drinks with a menu on the bar. Honey rum who knew, delicious. Clientele was mainly German and French we were all very friendly. Although the wasn't a lot at English people, there was a lot more than I had expected. It was a very friendly place and I felt very safe.

We have had the most wonderful week, we have been able to relax and unwind. Vanesa our assigned member of staff from the housekeeping team has provided us with an outstanding service. Her standard of work is excellent and she has been welcoming and happy. She even provided us with flowers for our hair !! She has made such a difference to our stay . We for see a promotion in her future Vanessa and team thank you So much Amanda and Maria

Absolutely loved our stay here, fhe hotel, rooms, staff and especially the food were all perfect for us. The all inclusive makes a welcome change when we go away for a few days , especially in such a fantastic place like this. We live on the island and will definitely return.

I have tried to keep this review factual so people can make their own choice. Very quit and tranquil place with beautiful well kept gardens & friendly staff for the most part with the exception of the arrogant barman in the sister hotel. The WiFi was ok if a little slow. The all inclusive drinks are ok not watered down but not a lot of choice. Walk to sister hotel for meals is 5 maximum & it’s nice to be apart from a busier place. The entertainment in the sister hotel was ok. Tea making facilities are provided but no milk or spoon so strange. If you require a safe it’s €3 a day. The bed was very firm if you like that me personally I did not find it comfortable. The room is a little sparse it could do with a chair and small table in the corner. Majority of guests are Germans & French 95% The food is mediocre at best it does get repetitive your choice of meat 99% of the time is pork or fish. I did see turkey breast once. No proper sausages or bacon as per usual for Spain. I did not see steak. There is lots of choice for salad lovers unfortunately I’m not a rabbit but the wife liked it. There is a gluten free selection. However it’s not anything to write home about I have had much better from a 4* hotel. The pool is absolutely freezing never really gets warm. Very quiet not much around get yourself a hire car go explore. There is not a lot of choice in snacks from the pool bar, couple more choices would be nice. Tuna fish sandwich possibly. Some maintenance issues need addressing at the sister hotel. Broken and dangerous damaged deck boards around the pool areas. If you want to be inside out of the wind you need to use the sister hotel later in the evening. However there are not enough seats to accommodate the guests in the hotel bar. I suppose the real questions are is it good value for money perhaps. Would I stay here again no.

Beautiful holiday, very relaxing. Hotel and staff very friendly and helpful. We had the romantic suites and they are just perfect. Cleaned daily, towels changed daily, bedlinen changed 3 times during our 10 day holiday. Food was great, something for everyone. Looking forward to returning

Disgraceful! We arrived around 8.30pm, the receptionist asked for our holiday voucher which she filed away, then turned to us and said, "You can't stay here, we are sending you too our sister hotel ", we were speechless! I asked why and was told, they had a problem in the kitchen TODAY. I asked what the problem was and she would not answer me. A taxi had already been booked to take us elsewhere. We were given NO choice ar all, just sent away. A lady approached the desk and told my husband that she was told the same thing 24hours ago. There were many people sitting in the bar area. We had travelled with Voyage Prive, never again, they or the hotel proceeded to blame each other for not getting in touch with us earlier . V.P. had the cheek to send us £50 in the form of a VOUCHER for future use , I didn't accept. Having already driven for nearly 1 hour, we drove for another 30 mins. The rating given is solely on how we were treated, as we never got to stay in the hotel.