Hotel berhampiran Coocumbac Island Nature Reserve, Taree

Travelled with my elderly father, booked and received confirmation for deluxe twin room. I received a blank email from the motel 3 days prior to the booking, I replied informing them there was no message in their email and I confirmed my booking confirmation number but had no acknowledgement from them. On checkin I paid for the Deluxe Twin Room but given a 1x Queen bed room, went back to reception and manager told me there was a Twin room booking that had not yet arrived and could put us in that room however it was upstairs and I explained my father can not manage stairs and I noted ground floor room in booking. No apology or explanation as to why my twin room booking was overlooked/overbooked but he did offer a trundle bed for the queen room, which made it crowded in the room and bed not overly comfortable. As it was a one night stay it was ok but if we had stayed longer than I would have demanded to be moved to the correct room that I booked and paid for. Room was clean, tidy and renovated. No milk in fridge to have with coffee/tea. Could smell cigarette smoke from person standing outside our room. When booking a specific room type, you expect to get it, and because of this experience I’m not sure I would stay there again.

ok first up this is not a perfect park - it could use some TLC - especially given prices during peak dates. Having said that - the staff were amazing - and it was busy and they were still amazing There's treats at the local shop that's a nice walk from the park via a kids playground. Kids activities during the holidays. More than one pool and also a water play park, and a playground next to the jumping pillow so lots of different adventure locations, especially to have space between big and little kids. There is an indoor space for little kids (＜6years), a separate kitchen, games room. The kitchen started to get very busy but there are BBQs scattered throughout the park with their own small shelters. The sites are large but very different - site choice is important - some sites have amazing shelter - bushes around them and uphill - some are completely open and downhill, a couple of sites are in the middle of the cabins, or back onto a swamp area, and some camping sites are far from the toilet block and border the road. But close to the lagoon – although a decent walk to the beach – which I don’t think is a swimming beach but we managed sandcastles. The park is huge - the map mentions 700m walk between parts of the park - there are two toilet blocks and laundries but that's still a long walk from the camp sites. Our site was open so we had a lot of wind and were downhill so water ran through the site - sadly a car using the space near us had their car mildly bogged and they needed assistance to pull out of the space (but given wettest year ever...fair enough). All in all it wasn't too expensive for the mix of facilities and the staff made the visit worthwhile.

Great overnight stay, really clean and the staff were really friendly and accommodating. There was even a small pool and a spotless bbq area. A little gem for a traveler. Quite close to town for dinner and really quick back onto the highway. We will definitely stay again when we are transiting through.

Luxury and customer service 10 out of 10. We absolutely loved over stay here. You definitely won’t regret booking here. Just next to the beach with a heated pool. Good little restaurant with the best staff. Plenty of hammocks and very very family friendly place.

酒店給了我們一個大套房，非常寬敞。服務也不錯！就是設施舊一點，衛生間有點堵水。但是酒店酒店環境太好了，早上河邊走走，非常舒服。酒店餐廳也不錯👍，好吃且份量足足的，牛排超級大！

Everything is modern. Someone really took their time and planned the layout and decor. There is so much space. You have so much privacy with a large ensuite off a bedroom that could fit 4 queen beds and two more on its own private veranda. Great views from living room, bedroom, or kitchen. You can open up the full length glass doors and expand the rooms to fresh ocean breeze and listen to the native birds in the bushland just meters from the second private veranda. Easy access and parking. The carpark is another example of the owners taking pride in the quality of the guests experience over the quantity of rooms that most motels try to cram in. You can drive in or out either entrance with large car spaces to reverse or nose in at 45° right up to the door. The car park is in the centre of the block so you don't have to look at your car covered in bugs when enjoying the views. Ok I'm taking to long for an online review. I'll wrap it up quick. The rooms have everything like washing machines and TV, lounge. Ultra high ceilings. Modern split system aircons. And OMG space. I'm going to take a photo to prove it cos I know people won't beleive me, they have polished timber floors. These people want you to enjoy your stay. They are friendly and professional with the highest standard of cleaning I've seen in a motel and somehow their prices are so cheap. I am definitely staying again and would recommend this motel to honeymooners who want high quality, the family who want to create memories, travellers who want comfort and accessibility or the cheapskates like me who wanted to save money. You won't find better. Lastly, with hand on my heart, I know it's a big call ”this place is better than the Bellagio hotel in Las Vegas” well done to the owners and managers.

Staying overnight otw Sydney. Went to have meal across the street at Thai Restaurant.