Hotel berhampiran Tatsuno Museum, Tatsuno

Friendly and warm service. In terms of location, no issue with the drive but may need to take taxi to this hotel from the train station. Provide the service of public bath, unfortunately I got no time for a try.

子供の引越で前泊のため宿泊しました。ホテル内に安価で使用できるレンタカーも利用できるのが決め手になりました。 ホテル内に結婚式も挙げられような宴会場もあり、一回のロビーも広めです。駅からも近いのですが到着したのが22時過ぎで少し道に迷いました。客室は壁紙の継ぎ目がはがれていたりして多少古さを感じましたが綺麗に清掃されていました。 到着後、大浴場がありそこには入れてとても気持ちよかった。 朝食も、和定食といった美味しく頂けた。ツイン朝食付き13900円はちょっと高く感じた。

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

We decided to stop in Suwa to break up a long drive back to Tokyo. Shinyu looked very good and the price was reasonable. The hotel is renovated and gives a nice modern spa hotel atmosphere. The greeting at the hotel is very nice and the lobby area is beautiful. We felt very welcomed when we arrived. Our room was facing the lake. It was Japanese style with tatami and futons. Nice room, nice view. The public bath was nice. Not huge but felt very good. They have an indoor bath, small outdoor bath, a sauna and a cold bath. Dinner was great, as was breakfast. They were both courses and delicious. Service? Well, this is what makes all the difference. When we book hotels we need to detail my daughter's food allergies which are serious. For this trip we had booked many hotels in a row and for some reason when we booked Shinyu and checked-in we just forgot. It was our fault and when we sat for dinner we saw her prepared meal that she obviously could not eat. The staff at Shinyu didn't miss a beat. The didn't make a big deal about it. No stress. The quickly adjusted and made a wonderful dinner for my daughter and also prepared for her breakfast in similar fashion. Wonderful. Such great service. Maybe the building isn't perfect. But the service was perfect. Shinyu was our last stop on our trip and we left with a smile. Shinyu gets an ”Excellent” from my family.

母と2人で10日間宿泊しました。 ホテルは綺麗で、お部屋も清潔で、ベッドも快適でした。 窓から見える山々も美しく、母も喜んでいました。 朝食も悪くはないのですが、 開始時間前から並び、 早く食事を済ませたい方々がほとんどで、時間をずらして遅めに行くと なくなってしまうメニューもありました。 お部屋に持ってきて食べて構わないシステムは大変有難いのですが、持って行ける品数が少なく、お味噌汁とかドリンクは持って部屋に行くのは大変です。 トレーに乗せてご飯やお味噌汁も持っていけると嬉しいです。

The hotel location is very good close to train station and bus station across the street. Also, provide breakfast and free drink. It really value for money even the room is small but don’t usually stay at hotel all day so it’s ok.

I stayed in a room with an open-air bath. It was clean and the hot spring water was soft and made my skin smooth. We also visited the large bathroom downstairs, which was spacious and had nice spring water. Dinner was prepared in a separate private room. Again, this was a nice Japanese-style room with a relaxed atmosphere. The food was very tasty from the starters and I felt happy. And the staff were very helpful, both at the front desk and in the restaurant. She saw me off when I left, and at that point she pointed to the roof of the hotel and said, ”Look. I looked at the roof and saw a real heron perched on it. And when we got in the car and started driving away, the heron flew away too. That was the last service at the Saginoyu(Heron’s Bath).

朝食が良かった。フルーツ盛りができるくらいフルーツが出る。肉、魚、野菜、惣菜があり、フライばかりに逃げていないところが好感持てます。ヨーグルトもあり、連泊しても飽きずに色々食べることができました。 ベットもシモンズでいいです。 椅子もしっかり背もたれでした。 温泉は小さいけれど本物でした。 ウォーターサーバがあったものプラスです。 紅茶、緑茶、ドリップコーヒーが部屋にあったのでお水を貰ってきて飲んでました。 早めに予約するとお得に泊まれるようですが、コスパはなかなか良いと思います。

Perfect hotel , perfect room and service Nice ramen supper and breakfast Close to JR station for just 5mins walk Shame not much store / convenience store nearby