Hotel berhampiran Casa André Pilarte, Tavira

We stayed here for 4 days as a big group of 3 families with ages ranging from 8-70! Our room was perfectly comfortable, and surprisingly good power shower! The breakfast was great, drinks very good and extremely reasonably priced. Dinner could have been better, but there was a food range and for the price, really can't complain! Pool is one of the coldest I've experienced, but very beautiful and the children loved the slides. There were plenty of loungers and even at 9 or 10 you could easily find plenty. Without a doubt, what made our stay was Rodrigo and the other animation team members, they are simply amazing! We never like to use kids clubs, as I don't feel comfort leaving my children with strangers, but Rodrigo would come every day and entertain them, play football with them and they absolutely adored him! The rest of the team also, were just so much fun and a joy to be around. We did tbe dolphin spotting trip from the hotel with very low expectations and were so happy that we had an amazing experience! The crew were excellent and we got to spend a wonderful morning surrounded by dolphins which we will never forget! The only negative was that we got eaten alive daily by mosquitos due to the location, but it felt worth it! Take plenty of mozzy spray!

The hotel was nicely decorated and designed. The pool area was very clean and a nice environment. The rooms were also clean, with comfortable beds and a good shower. Unfortunately when we arrived one of the rooms had an unpleasant smell. When we mentioned this at reception they said housekeeping would look into it, but nothing was mentioned further. We then found that the room door was faulty, and was not locking properly. When we returned from meals in the evening, we found the door ajar, despite being shut when we left. We mentioned this at reception, and again they said they'd look into it, but nothing was done, despite mentioning that we had valuables in the room. The obvious course of action would have been to fix it immediately, or move us to a different room, but neither was offered, which feels like quite a major issue. The offering at breakfast was good, and there were a few members of staff that were especially helpful and friendly in the Orangea restaurant. The food here was ok, but would recommend ordering simpler dishes. On the whole, our stay was enjoyable, but issues were not dealt with as they should have been, which would make us rethink returning.

Hotel com excelentes instalações. O sítio perfeito para aproveitar o bom tempo do Algarve. Próximo de uma praia fantástica. O pacote de escolhi foi de alojamento e pequeno almoço. O único ponto fraco foi mesmo a qualidade do produtos no pequeno almoço. Os sumos são de pouquíssima qualidade, mini pastelaria quase inexistente e wafles muitos más. O mesmo se repete ao jantar. Decidimos jantar no hotel e o buffet é muito pobre e sem qualidade. Não sei se está relacionado com os pacotes all inclusive que maioria dos hóspedes tem, mas acho que é um ponto a melhorar para a satisfação dos clientes. Adoramos na mesma, mas sem dúvida que caso volte, farei as refeições fora do hotel.

This is generally well-managed, but could be so much better with a few improvements. We stayed for 10 nights in a 2-bedroom villa. The villa was generally clean, though quite dated. The reception staff were very friendly and very willing to help with any problems, except that there shouldn't have been problems! There was one restaurant / bar staff, who never smiled and and was always grumpy The bathroom smelled of sewage most of the time, which was very unpleasant. The beds weren't great, and were so short my feet hung over the end (I'm not very tall). While the rooms and bathroom were cleaned 5 days a week, I don't think they changed the bed linen. The internet is only available by renting a Wifi router from reception (€1/day), but they don't have many -- we asked for one when we made the initial booking and we got the last one. But the internet was pretty slow, I was often switching it off and using my phone. Clientele is very international, with most guests (I think) Portuguese - there were Germans, French and Dutch and Irish, and a few Brits. The pool is nice, but in the afternoons, and especially at weekends it got very crowded, with lots of non-guests driving up with their cars. The hotel sometimes checked our guest cards to make sure we were guests, but not very often, and it seems the wider town took advantage of that -- I told the reception we didn't appreciate our hotel being used as a municipal pool. The sun umbrellas can't be moved, and are pretty small, so lots of people moved the chairs to be under the shade of the trees. Breakfast was fine, but only open 8:30-10:30, so if you have an excursion with an early pickup, you will miss out. The evening buffet was also fine, though the restaurant was devoid of atmosphere, and sometimes had weird music (like a loud DJ playing house music at 8:00PM when it was mostly families!) The local Cabanas town is very nice with some nice restaurants, and there was a Fisherman festival on at the time. The beach was easy to get to with the dedicated boat service, and is a great beach, but only one bathroom, which isn't very much for such a well-used beach. The beach restaurant fills up fast (I couldn't get food there), and the beach chair rental is expensive (€23 for 2 chairs and a parasol), but if you bring your own sandwiches, it's fine. Tavira town was a €9 Uber ride away, and also very pretty, with lots of evening music festivals on. If the hotel refurbished the rooms to a more modern standard with better beds, fixed the sewage issues, put bigger sun umbrellas round the pool, had better security to restrict the pool for guests only, and put proper Wifi in, this would be a lovely place, but unfortunately, this fell a bit short of that.

Just home from a weeks holiday in the Robinsons Quinta Da Ria. This is a very nice hotel in a fabulous location. The hotel rooms whilst a little dated are always very well cleaned daily. Food options, availability and service was excellent although perhaps more catered to adults as opposed to kids. As per other reviews there is a bit of a rampage for tables especially in the evenings and it is a pity this couldn’t be better organised. The wooden veranda flooring is questionable as the gaps did allow for a few wee visitors from the food droppings! The disappointment in this holiday was the limitations for English speaking nationals especially for the children. We had very limited awareness of what was happening on a daily basis as notifications were primarily in German/Portuguese and a little detail in English..our young children were never acknowledged or recognised or encouraged to participate. We were not offered a personal tour on arrival but again very notable in the following days how others were. We also requested a bag lift from room in morning but my husband ended up taking all our bags by himself to the waiting transfer. We certainly sensed not all guests treated the same. There was a lady doing ‘one in one’ swimming lessons in pool and whilst we stood with our 3 year old playing by steps she swam in between us showing no regard for our space or respect for us in the pool. To the point the child she was teaching was hitting our child with her noodle! Very strange behaviour it was honestly like we were invisible and we had been there quite a while at this stage. Most disappointing and certainly a massive area of concern was the tiles in the kids pool..on the first day our 3 yr old was playing on her knees in shallow end -with buckets etc and when she got up scraped the front of her foot very badly. This information was shared with rep and there was no follow up. Tavira is a beautiful holiday destination which we were lucky to visit, Robinsons is certainly rated as one of thee best places to stay in the area but it is important to note which we hadn’t realised it’s not necessarily for all nationalities or groups.

This is a lovely hotel. A great location in the hills, beautiful and quiet. Surrounded by orange, lemon and olive trees, with fab views and gardens to sit in quiet corners. The rooms are comfortable and immaculately clean. The pool area, the same. The animals are a nice touch, with a donkey, some sheep, peacocks and turtles. And cats wandering around the gardens. All of that makes this a nice place to stay. But the star of this hotel, for us, was the restaurant, the quality of the food and the fantastic staff. From the sweetest, juiciest oranges and figs from the gardens for breakfast, to Algarvian fish stew for dinner, to local specialities like Cataplan, the quality of the food is very high. The staff of this hotel are of course very professional, but they also give a lovely personal service. They are so helpful, friendly and kind. Everyone goes the extra mile to make people feel welcome. Special thanks from us go to Pedro, the restaurant manager, and Miguel and Sofia. Making people feel special, as you do, is not easy, but it makes a huge difference to your guests. Thank you for a lovely holiday!

Vila Real y Monte Gordo son dos destinos interesantes para practicar deporte (running, bicicleta, golf, etc.) y este Hotel reúne las características idóneas para ello. Localización cercana a las instalaciones deportivas, habitaciones preparadas para un buen descanso y un desayuno con opciones sanas, de calidad y adecuadas para deportistas.