Stamba Hotel

We stayed at the hotel for 2 nights. Rooms and restaurant were great and we had great time at the city. Their restaurant is great, very professional service and good quality food. Also rooms are really cool with very interesting design. Also the staff who did our check in was great and he helped us a lot with the city, very kind gentleman. On the other hand let me tell you where this took a turn. Throughout our stay we couldn’t get hot water. 1st day it was at least Luke warm which was enough and we didn’t wanna cause a scene, however 2nd day we had no hot water! Just to let you know Tbilisi was 0 degrees when we were there. And my wife is 4 months pregnant, we informed the reception and we were informed that engineering will come yet nobody came to the room for 15 minutes. We were in a hurry and we took a cold shower and told them to cancle. Upon check out nobody ask our experience so I took the liberty of mentioning hot water issue to the receptionist, she just said “thank you for letting us know! Anything from minibar?” I said “i think for a 5 star hotel this is unacceptable I will place a review so others don’t get affected” no answer and after some silence would you like to see your bill? Im sorry but if you don’t care about guest experience you won’t stay in the hospitality market for too long. Only reason we don’t give lower points is, the service we got in the restaurant and the room design. This level of guest handling deserves much lower points!

Terrific quick stay at the Stamba. With shops, cafe, hotel, garden, bar, workspace, chocolateria and greenhouse etc, it's a whole world unto itself and we enjoyed just staying in and enjoying the hotel. We got upgraded to a wonderful big room with high ceilings and a copper bathtub on the terrace which made for a delightful outdoor bath on a chilly night. And loved the high ceillings, artwork, record player, coffee maker and all the other room features. Really atmosphere and relaxing. Also had a very nice dinner at the restaurant and ordered room service for breakfast. Note, our room service card never got picked up from the door as stated, so we ended up having to bring it down to the front desk in the morning, but aside from that, the service was terrific. Special shoutout to Lasha who doubles as bellboy and concierge and was extremely helpful and friendly at every turn - helping us do everything from arranging a car service to buying something from the shop after hours. I definitely recommend the hotel's shops for last minute gifts/souvenirs, by the way. Anyway, loved everything about the Stamba and would happily go back.

Rooms are romantic, beautiful, charming, spacious. Gorgeous windows draped with vines. Bed so comfortable like sleeping on a cloud. Copper bathtub with bath salts. Breakfast was delicious. Great location in central Tbilisi.