Ulasan Tbilisi Philharmonic by Mercure Hotel

Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you so much for your wonderful review! We are thrilled to hear that you found our hotel to be outstanding value for money and that our location near Rustaveli and convenient access to transportation options suited your needs perfectly. It's great to know that you enjoyed our excellent rooms, finding them clean, spacious, and well-appointed.Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back on your next visit to Tbilisi!Warm regards,Magda GelashviliAssistant Front Office Manager

Jawapan daripada Pihak Penginapan: Dear Diana,Thank you for choosing to stay with us and for sharing your wonderful feedback. We are thrilled to hear that you had a great experience at our hotel and enjoyed our amazing breakfast. It's fantastic to know that you found our rooms to be new, clean, and exactly as shown in the photos. Your satisfaction is our priority, and we're glad that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay.Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Stanislav,Thank you for sharing your feedback. I apologize sincerely for the inconvenience you encountered during your stay with us. Regarding the smell in your room, we’ll investigate this issue thoroughly to ensure all our facilities meet the highest comfort standards. Your experience with the air conditioner is not typical and I’m sorry this impacted your stay. As for the concern with the key, I’d like to clarify that there was a misunderstanding. We do not issue identical keys for neighboring rooms and each room has a unique key for the privacy and safety of our guests. We apologize for any miscommunication on this matter. Thank you again for your valuable feedback and we hope to have the opportunity to provide you with a flawless stay on your next visit.Warm regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Volkan Egemen,Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed the cleanliness, our friendly team and our convenient location in Tbilisi. Your positive words inspire us to continue delivering the best possible experience for our guests. We look forward to welcoming you back soon!Warm regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Uzair,Thank you for your wonderful feedback! We’re delighted to hear that you found our hotel and services to be excellent. Providing the best experience for our guests is always our goal.We look forward to welcoming you back for another fantastic stay in the future!Warm Regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Titan,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and found the room nice and quiet. Our team takes great pride in providing friendly service and we’re glad to know it made a positive impact on your experience. We look forward to welcoming you back on your next visit!Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear RokasG,Thank you so much for your glowing recommendation! We're delighted to hear that you had an amazing experience with us. It's fantastic to know that our fresh, clean, and comfy amenities, combined with our central yet quiet location, exceeded your expectations. We take pride in our attentive and helpful staff, and we're thrilled that their efforts made a lasting impression on you. We appreciate your kind words and can't wait to welcome you back to Tbilisi Philharmonic Hotel by Mercure for another wonderful stay!Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for sharing your experience, and we're pleased to hear that you enjoyed our convenient location, delicious breakfast, and the cleanliness of your room. We sincerely apologize for any inconvenience caused by the confusion with your reservation and the challenges you faced with the service. Your feedback is valuable, and we assure you that we will address this matter internally to ensure a more consistent and courteous service. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Nick,Thank you for your kind review! We’re thrilled to hear you found great value in your stay with us. Providing an exceptional experience at a reasonable price is what we strive for. We look forward to welcoming you back!Warm Regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear guest, Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at our hotel and appreciate your recommendation. Our team takes pride in providing a great location and ensuring a newly renovated space for our guests. We look forward to welcoming you back on your next visit.Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear guest, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed our perfect service and appreciated the fresh and clean atmosphere of our hotel. Your feedback is valuable, and we look forward to hosting you again for another wonderful stay.Warm regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear guest,Thank you for your positive feedback! We're thrilled to hear that you found our staff and location to be great. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience.Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Ersin,Thank you for your positive review! We're glad to hear you had a good experience at our hotel. We look forward to welcoming you back on your next visit.Best regards,Mariam IchkitiFront Office Manager

Jawapan daripada Pihak Penginapan: Dear Diana Kholmatova,Thank you so much for your enchanting review! We’re absolutely delighted to hear that your first visit to Georgia felt like a fairy tale and that you enjoyed our friendly staff, beautiful interior and perfectly clean rooms. It’s especially heartwarming to know that our team, particularly our security officer Goge, made such a positive impression on your stay. We’ll be sure to share your kind words with him—it will make his day! Your recommendation means the world to us, and we’re thrilled to have been part of your magical experience in Georgia. We can’t wait to welcome you back for another unforgettable stay!Warm Regards,Mariam IchkitiFront Office Manager