Hotel Mesra keluarga di Te Anau

Bailiez Cafe & Bar fantastic breakfast, it was delicious. Excellent value for money. Lots of options on the menu. Great location and lovely dinning room area. Nice and relaxed. Staff were very friendly and welcoming. Would definitely recommend

My wife and I took a self drive touring holiday on South Island New Zealand from the 17th March to the 11th April 2023. Apart from the first 2 nights and the last night where we stayed in a hotel in Christchurch we were self catering and stayed in accommodation that offered cooking facilities. I have reviewed each of the hotel/motels we stayed in. The following reviews cover the accommodation and some of the facilities/visits we made on the trip. If you would like to view the rest of the reviews please click on my username and all my reviews will be listed. 9th to 12th days of our self drive tour of South Island March/April 2023 Asure Exporer Motel Te Anau. We stayed at the Explorer Motel for four nights from 23rd to 27th March. Welcome. We were welcomed by the owner Mary who gave us some milk. Mary showed us two different apartments and gave us a choice of which one to take. We took a room on the first floor. Mary was very nice and provided us with a lot of information about the area, the various trips and where to eat including The Te Anau Club. This is a type of working mens club, but open to non members. (See my separate review) Mary kindly booked us on a trip to Marlborough Sound for the following day. Service. Both Nigel and Mary were very accommodating. Nigel carried our suitcases up the stairs for us. Our room was serviced every day and the cleaner even cleared and put away our washing up. Location. The Motel is located on the edge of the town centre. There are a number of restaurants and a medium size supermarket about 5 minutes walk away. Comfort. The room was quite large, one of the largest we stayed in on our trip. It was very nice. It was light and airy and decorated to a high standard. It contained a king bed, a queen bed, armchairs, a coffee table, a dining table and chairs and a kitchenette with microwave, standard fridge, cooking utensils and an electric frying pan. The unit did not have a hotplate but Nigel the co-owner provided us with a portable hotplate and two saucepans. We were able to cook all the meals we needed to. There was a large flat screen TV. The bathroom was nice and reasonably large with an excellent shower and electric wall heater. The room had wide patio doors and a balcony with table and chairs overlooking the well kept garden. Cleanliness. The room and bathroom were very clean. The bedding was clean and good quality. The towels were good quality. WiFi. The WiFi was a bit patchy. Mary allowed me to use the motel’s private network so that I got a stronger signal. Mary and Nigel are planning to improve the Wifi network and have engaged a consultant to make improvements. So if you come to The Explorer Motel from now on the WiFi should be better. Conclusion. Overall this was one of the best places we stayed at during our 4 week tour.. Comfortable, clean and the owners were very nice and accommodating. If we returned to Te Anau we would stay here again.

Fantastic staff and decent accommodation. Rooms and buffet breakfast were as you’d expect, nothing amazing but still good. The staff were friendly and super helpful. Our hotel manager even offered to drive myself and a friend to the start of the Kepler track so that we could fill our afternoon with a hike. Fast forward 6.5 hours and he also came and picked us up, saving us about 10-15km worth of extra walking along the roadside.

We stayed at Aden Motel just one night after returning from Milford Sound. The apartment was extremely spacious, comfortable and had well appointed amenities. The beds were comfy and my favourite part of the room was the heater that was facing the shower area, when we were in Te Anau it was around 9-10 degrees Celsius so we were freezing and because we had the heater while showering I felt so warm and at home. In the morning we were greeted by resident dog Molly and her friend Rocky who were so friendly my daughter can’t stop gushing about them. Will definitely recommend!

We stayed here as a base when visiting Milford Sound. Our room was a twin studio and was excellent. There was loads of space and was furnished to a great standard. The shower was powerful and the whole unit was exceptionally clean. You can park right outside your unit and it's a couple of minutes walk to the lake shore or into the town centre for the restaurants and supermarkets. It was very good value and we booked direct to get a 10% discount. Highly recommend.

Big regret. Extremely unhappy with condescending attitude, lack of hospitality, and unprofessionalism of owners Rodger and Tilly. We made a booking on the website and selected 10pm ETA (this time option was available on the website, and was clearly written on our confirmation email). When I realised night of that they hadn’t let me know late arrival arrangements, I emailed well within reception hours to ask what to do and over some correspondence received a series of very condescending emails with a snarky attitude. After charging us $40 simply to access a key lockbox, the owners wrote back in a condescending tone ”Most people just pay attention to our confirmation email ... The confirmation email clearly states 8pm for reception closure, but you decided to ignore that for whatever reason... We can’t wait up for people at all hours of the night… No other job works 12 hours per day…” Our email said 10pm ETA, since that option was available on the website. Further, after our stay, they sarcastically thanked us for leaving rubbish on the bathroom floor (not true at all), and seemed to accuse me of lying when I let them know our schedule was delayed because we were told Homer Tunnel was closing that night, saying it wasn't closed and asking how I managed to communicate if I was in Milford Sound the previous night since there is no cell service there (even though the restaurant and hotel at Milford Sound has wifi to send emails…). They also weren’t there in reception at 9:30am for checkout. The room was comfortable, but the immediate snarky attitude and subsequent unprofessionalism was so off-putting it made me regret giving my business to this place.