Hotel berhampiran Iglesia Impacto, Tegucigalpa

This hotel has significant hygiene and cleanliness issues in the rooms with torn gross sheets. I’ve stayed here many times before and always thought it was a relatively high end hotel for its location. I recently stayed there two weeks in May 2024 and the level of hygiene and cleanliness has really gone down. During my first day in May for a few days, there was a pile of dirt or something on the carpet in the room. The room had two beds that both had torn sheets and heavily stained sheets. A guest in another room had put a glass in the hallway by my door and it was there for days without being picked up. I went home for a few days and came back the next week for a full week stay, the sheets were in much better shape this time, but still had noticeable stains. When I checked out after the first stay in May, I mentioned to the front desk staff the state of the sheets and he said they expected to replace them soon. But for the claimed level of luxury in this hotel, and the price being charged, I don’t think the sheets are satisfactory or would be accepted really in any decent hotel or motel. I think at this point the Hyatt may be a better alternative in terms of quality and location, depending on points program preferences. Otherwise the Intercon is somewhat conveniently located across from the mall, walkable to the mall. But the Hyatt is also near a (less nice) mall, movie theater, and closer to more varied food options. Both are by a grocery store. The breakfast at the Intercon is good if included in your stay and is buffet and full service with eggs, etc. It does have an oddly small selection of fruits for a tropical country. The Intercon also has better on property restaurants than the Hyatt, with a pool bar and Japanese restaurant. I think Hondurans and regional travelers may still consider the Intercon to be high end, as the hotel and bar and restaurants seemed busy with high end clientele. But again, the rooms are not that clean and torn stained sheets are not acceptable. If you prefer to dine at nicer places in the city the Hyatt is also a better location.

We stayed at another very nice hotel across town and then came here to finish our vacation. This was our favorite hotel because the staff was very friendly, especially the restaurant staff. A guy named Jeyson was there every morning making sure service was A+. We hope to go back on our next trip. If you want to relax at the hotel this is an especially nice place because of pool and poolside sitting area and restaurant.

早餐不錯，水果早餐，健康早餐；前台服務較好，有歡迎用水；此次入住的4號房間設施不好，洗漱台出水小，淋浴間的出水是可以，但是無法下水道慢。

El hotel es bonito, pero lo mejor es el servicio en especial de Kevin Alejandro Codina en recepción es realmente una persona muy amable que te hace sentir como en casa. Y en los desayunos un especial agradecimiento Josue que siempre nos consintió. 5 estrellas para ambos

The staff was friendly and the room was clean. The continental or typical plate typical Honduran breakfast) was included in the rate and was basic, but also free, a plus. The hotel is attempting to be environmentally friend with solar hot water in the showers and required key insert for AC, TV, and lights, however it was difficult to regulate and add cold water in the shower. The mattress seemed to be on the edge of needing replacement. The guest room door's security hasp lock was broken (with missing wood in the frame), and the room entry lock was a traditional house front door lock which had to be manually locked from inside. The advertised coffeemaker did not include coffee anytime during a multi day stay and the advertised and desired room safe was locked open and missing batteries. (An inquiry brought a practical answer that they were old and unreliable so not longer used, although we're advertised.). Parking was also a problem, but I had a driver who was able to pause outside for pickup / drop off. Overall, the Staff worked hard to provide good hospitality, but ownership needs to step up to maintain, repair and replace items that are wearing out. (

The Hyatt Place offers a competitive alternative to the fancier Intercontinental. The hotel is well appointed and offers satisfactory service. Some minor improvements would make it even better. Check-in/out process is slow and cumbersome for instance. General noisiness has been high during my last two stays which bothered me. The previous time as a teenage basketball team of 100 people was staying there (absolutely impossible to have a good night’s sleep) and this time due to the elevator and ice machine being close to the room. The hotel seemed to have ample availability but I was still given a bad room. These things could be easily improved with better trained staff.