Espinas Palace Hotel Tehran

Ini adalah pengalaman kedua saya di hotel ini dan ia menjadi yang terakhir. Pada tahun 2019 saya melancong di sana sangat baik tetapi sambungan internetnya sangat buruk dan saya mendapat urutan Vip yang paling mahal dan mengerikan di hotel ini. Beberapa hari yang lalu Saya tinggal selama satu malam. Ia adalah bencana. Pertama sekali, wanita di penerimaan tetamu begitu kasar tidak menjelaskan apa-apa. Tiada siapa yang menuju ke bilik saya. Saya menempah katil bersaiz king tetapi memberi saya dua katil yang terpisah. Kemudian, saya mahu untuk mandi tetapi penuh dengan rambut dari orang las. Tidak ada selipar di dalam bilik, saya malah meminta mereka tetapi tidak mendapatkannya. Internet sangat perlahan. Sarapan terlalu biasa untuk hotel lima bintang. Sekiranya anda bertanya kepada saya, saya hampir tidak akan memberikan 3 bintang kepada hotel ini. Mereka hanya menjaga penampilan hotel tetapi hanya kecantikan yang tidak dapat menjejaskan layanan yang buruk dan kakitangan yang tidak profesional.

Great Experience. Friendly and welcoming staff. Safe. Amazing buffet.

Not good service. Are women doesn’t wear hijab a lot

The hotel was very good i realy enjoed spend time here it was amazing

We have had a wonderful time and opportunity to stay at Espinas Palace Hotel, one of the most luxurious and elegant hotels in Tehran. The hotel is located in the north of the city, with a stunning view of the mountains and the skyline. The lobby is magnificent, with a grand staircase and a beautiful chandelier. The staff are very friendly and helpful, and they made me feel welcome and pampered. The room was spacious and comfortable, with a king-sized bed, a sofa, a desk, and a flat-screen TV. The bathroom was modern and clean, with a bathtub, a shower, and toiletries. The room also had a balcony, where I could enjoy the fresh air and the scenery. The hotel offers free Wi-Fi, which was fast and reliable. The hotel has several restaurants and cafes, where we could taste different cuisines and beverages. we especially liked the Laton Restaurant, which serves international and modern Iranian dishes. The food was delicious and well-presented, and the service was attentive and professional. The Sunset Cafe was also a great place to relax and have a snack or a drink. The cafe has an outdoor seating area, where we could watch the sunset over the city. The hotel also has a fitness centre , a spa, a swimming pool, and a business centre. we used the fitness center every morning, which had modern equipment and trainers. The spa was very relaxing and soothing, with a variety of treatments and massages. The swimming pool was large and clean, with sun loungers and towels. The business center was well-equipped and convenient, with computers, printers, and scanners. We have really enjoyed our stay, special mention and thanks goes to Reception team for their amazing hospitality : Asal Khosravi, Mehrab Shahbaz and Atefeh Kahdooli. 💫⭐️⭐️⭐️⭐️⭐️ 10 Star Service ⭐️⭐️⭐️⭐️⭐️ 💫

Perfect

Sevice was not as per expections. Broken shower in the washroom and it was not repaired for 2 days. Make-up service was also not satisfying.

Clean and huge room. Service is so good. Sky Lounge has wonderful food and view.