Hotel berhampiran The International Centre, Telford

We stayed on a spur of the moment decision having spent the previous night just outside Bridgnorth . The lovely lady at reception ( Donna ) was polite , funny , very helpful and informative . We asked for a double room , but were only able to book a family room , the additional cost was not worth worrying about and gave us more space in the room . Our room was clean with everything easy to see or find . When i enquired about eating out , I was guided into Shifnal , less than five minutes away by car and found exactly what we wanted ( Tapas bar ) . Even though the hotel was quite full , it was very peaceful & we could hear no traffic noise or any noise from the car park area . Everything was clean & tidy , staff a credit to the company and we will gladly book & stay again . A peaceful place to rest our weary bodies after a hard days enjoying ourselves Thank you Donna :)

We stayed for 3 nights in a Privilege King Room. The room was a good size. The bed was very comfy; the duvet was slightly too warm. The TV was an impressive size. Wi-fi could be a lot better. The shower had good water pressure. The room came with empty bottles of conditioner and body lotion. We didn't use the swimming pool facilities, but they looked impressive. The bar was reasonably priced; 2 bottles of Rekorderlig for £8, cheaper than our local. Staff could do with a major attitude change. We mentioned to reception that we were missing items from the bathroom (conditioner and body lotion), and the receptionist told us that they would bring some up. They still didn't bring this, so we mentioned it again later on. We were advised that they had spoken with housekeeping, who had advised that they had refilled the bottles, which they hadn't. We ordered housekeeping for the following day, but they came late and were extremely rude. They didn't do much of what was needed. The floor wasn't hoovered, and the tea, coffee, and sugar were just thrown on the tray next to the kettle. The fire alarm went off early in the morning, and we were not advised of the alarm being tested. We were extremely unhappy about this, as it woke us up.

Fairly unexciting hotel but quiet and clean and great breakfast. Nice pool and gym. Aimed more at conferences and group events than tourists as breakfast ends at 930

Checked in in time for Sunday lunch as there is no restaurant or bar service on Sunday evening. The room was very well designed and appointed. It was spotlessly clean with an excellent bathroom with shower. There was plenty of tea, coffee, water etc supplied so the staff did not need to come into the room to replenish due to Covid regulations. More was available on request. The bed was very comfortable, plenty of storage space and a table and two chairs. Breakfast was served from 7.00am. We had the small cooked breakfast which was excellent, served by a very friendly chef. How you would manage the large breakfast I really don't know, as the small was very generous. Fried and scrambled eggs were perfect each morning. We booked our table in the restaurant for each day of our visit in advance. We were pleased we did as it was very busy on Sunday. We had roast beef which was lovely, very tender and the vegetables were cooked perfectly. Another night we had the steak and ale pie. The filling was delicious but it came with an enormous puff pastry lid which made it difficult to eat. It would be better served as a steak and ale casserole and do without the pastry lid or make it into an amazing pie ! The following evening we had gammon and the piri piri chicken both of which were very tasty. The portions were extremely generous and we thoroughly enjoyed all our meals. The bar offered a good range of beers, gins etc and there was a reasonably priced wine list. The staff were all very friendly and helpful and could not have done more for us. There was plenty of parking space and a lovely outdoor seating area to enjoy on a nice day. We would thoroughly recommend The Queens , the rooms and meals are excellent value for money. We would definitely stay again if we were in the area.

I had a buy a gift voucher that I decided to use booked for the Sunday night got there and we actually had the boardroom room 25 which was lovely not to everyone’s taste but we really liked it very comfortable. Lots of good facilities bed was really comfortable. The bath was incredible really big we did go in the pool and the sauna it was okay. It’s a little dated the weather was gorgeous so we sat outside on the benches and had a drink only about a 15 minute walk into Shifnal which was nice. We had a lovely Chinese in the evening and all in all a really good stay. Breakfast was nice not lots of choice but adequate. The staff are lovely so no complaints there. I can understand why people are saying that it needs a bit of TLC, but it is not a five star hotel but clean and comfortable.