Pengguna Tetamu
23 November 2021
Our studio was a little musty and damp, the bed may be a little hard for some but generally with a little more care this could be a great hotel. What appears to be lacking is a manager and a gardener. After discussions with the staff, the issues in and around our studio were sorted quite efficiently. Just a shame that they do not check for any issues rather than wait for paying guests like me to highlight them. There were a lack of crockery and utensils in the studios, that none of the staff wanted to take ownership of! The gardens, the swimming pool and the surrounding paths with viewpoints could be beautiful. However the gardens have gone beyond ‘rustic’, the swimming pool looks unsafe to swim in as the water appears to be stagnant and the viewpoints haven’t been maintained. The sun deck below us had a bin overflowing with empty beer bottles for the whole of our five night stay and one of the ocean viewpoints had a freezer cabinet lid just laying there!! As I said before, this could be a great hotel but they need to up their game and possibly give certain items, like the comfy chairs and carpets a refresh. The staff that I did speak with were very helpful especially when we wanted a different studio at the beginning of our stay. All in all this hotel just needs better management and who ver owns it to spend some cash to upgrade some of its tired features.
Terjemah