Hotel berhampiran Park van Tervuren, Tervuren

Magnifique hôtel d inspiration feng shui. Tres luxueux dès le hall d entree. Personnel accueillant. Nuitée reposante. Chambre tout confort. Accès à l'espace piscine et sauna. Seul bémol, des travaux sont actuellement en cours dans la rue. Prévoir un petit détour pour accéder à l hôtel.

L'hôtel n'est pas au centre ce qui nous convenait. Les chambres et salle de bain impeccable. Bonne experience.

In short, a dump for €170 per night (regardless of the rate they advertise). Long version: I checked into a 5th floor room at just after 2pm in mid-October. The only window, which opened to the roof, was open and it was about 10C outside and maybe 15C in the room - too cold to be comfortable. I noticed the smell of sewage. I’m tall, so I looked out the open roof window and could see a sewer roof vent about one meter from the open window. I immediately closed the window and turned on the radiator to “4” (full on) to warm the room up. 15 minutes after, I could smell mold or mildew in the room, possibly from the carpet - hence the open window. I attempted to work on my laptop but the Wi-Fi dropped out every 10-15 minutes. I tried 4 different Wi-Fi’s in the hotel and had the same problems. After 30 minutes, I checked the radiator - stone cold. I went back to the front desk and described the Wi-Fi problem. Response - “nothing I can do but I called the IT guy.” Fair enough. I asked about there being no heat in the room. Response “ give it an hour or two.” I left to explore a bit and had dinner. I returned at 8pm. Different guy at the front desk. Still no Wi-Fi with a stable connection. Still no room heat, and it was getting colder outside and in the room. I went back to the front desk. Responses were “I’ll get the IT guy to fix the Wi-Fi” and “give the radiator an hour or two to warm up”. I replied that I had given the radiator over 4 hours to warm up and the supply lines to the radiator were cold. I asked to be moved to a room with heat and and he said “nothing I can do”. I asked for them to check the furnace and they had nobody who could do that. Perhaps heat was out for the entire hotel and they were still booking and charging rooms on a cold October day. Who knows? I checked out (or attempted to) at 10 pm same day and requested a full refund. They had charged me a full three nights stay immediately upon check-in for a dingy, smelly hotel room without heat in late Autumn. In the end, they refused to refund any of the stay despite not being able to provide a heated room in mid-October in Brussels. What a dump. Save your money. There is a decent hotel 3 blocks away with both Wi-Fi and working room heat.

Located on an inviting street in the banlieu of Saint Lambert, the hotel part of the club has historic character. The surrounding area (with the exception of the old church) is not as charming as it consists mainly of garden apartments. The pool is a good size (25m) for swimming laps but too warm --29,5 degrees on the morning that I swam. I also appreciated and benefited from the tennis in the bubble on a rainy morning. The rooms are pleasantly designed with exposed wooden rafters. To be improved upon: The rooms suffered from dim light as windows are small and the desk light didn't function. Also, the wifi connection was problematic in the early morning. My biggest complaint is the bedding. Instead of a fluffy feather filled duvet, a non breathable ---perhaps wool or synthetic flat cover--is used as the insert. (I did overlook the two unsavory long hairs found on the pillow). Additionally, I wasn't thrilled by my steak and French fries that I had for dinner. Bread also wasn't the best.

Stayed here 2 nights with family of 4. The hotel is modern, clean and spacious. Food (ex. Pizza) and beverages are available in the lobby any time of the day. This hotel is roughly a 30 min drive from the Gare du Nord. Pros: - Around 5-10 min walk to the nearest train station and another 10-15min train ride to the city (2.10 euro for a single ticket) - Laundry room (with iron) and gym located on 2nd floor - Beds and pillow are luxuriously comfortable. Very impressed with the high quality of the rooms and the great customer service - Carrefour grocery market 1 min walk Uber is very cheap in this city compared to other EU countries. Please note this hotel is situated right beside (or is connected) to a hospital. This means taxis are available all day long but sirens will be heard throughout your stay. Overall, I recommend this hotel to those visiting the area. I however, will stay in a hotel in the city of Brussels next time around.

Hôtel au top, très bonne marque de qualité quand il s'agit d'un novotel. Petit déjeuner splendide, on étais étonné de la présence d'une machine à gauche ! Qualité des jus d'orange presser excellente également. La chambre très moderne, la literie est parfaite, salle de bain magnifique et moderne, seul petit bémol, le reste de savon des anciens occupants. Très grande télé avec beaucoup de chaine francophones. Chauffage rien à signaler, un peu trop bruyant quand même.

Stayed here for 3 nights while attending the F1. The hotel is in a good location, only 10 mins walk to the bus/train station and places to eat. Nice lobby/bar area. We only had breakfast, so we can't comment on other meals, but breakfast was more than enough. Plenty to choose from, hot food, breads, pastries, cheese, meats, waffles etc.., The room was large with plenty of storage space. Fridge is provided and contained a complimentary bottle of water. Tea and coffee facilities are provided with paper cups. They were not replenished during our stay, so not enough creamer to last 3 days. I'm sure they would have been available had I asked, but it would have been nice to have it there when we returned late at night. The shower room was clean and shower gel provided. Nice fluffy towels provided. We had a separate toilet. There are plenty of sockets/USB ports in the room. Choice of TV channels was disappointing but I didn't go to sit and watch TV. Check out was quick and easy.

Excelente localização. Todos os funcionários com quem conversamos foram muito profissionais, atenciosos e simpáticos, especialmente a senhora responsável pelo café da manhã (que é muito bom).

We stayed on a Saturday to Monday in June, reception staff let us check in just after 11:30am which was really nice. The room was great and spacious, bed very comfy and large, air con worked perfectly for a hot weekend, the shower was amazing and good power, also the lovely L’Occitane products!! The hotel is modern and clean, good breakfast, lovely lounging bar area outside - although expensive, the espresso martini was a good one and I enjoyed the club sandwich. A couple of times our vodka was forgotten & we were just given soft drinks but they sorted it at the bar, a shame that the cheaper vodka brands were all gone though.. Louise is a good area and also not a far walk to the main grand place central area too. Our favourite restaurant nearby was colonel steakhouse, there are also lots of shops and bars. I wish we stayed more than 2 nights. If we return to Brussels we would definitely stay here again thank you!