Hotel berhampiran Peraia Square, Thermaikos

I recently stayed at the Sun Beach Hotel in Agia Triada with my husband and our 5-year-old daughter, and our experience was quite mixed. Rooms and Amenities: The hotel is housed in an old building, and it shows in the condition of the rooms and furniture. The room we stayed in had outdated and worn-out furniture, including a very old and dusty carpet. The curtains were also dusty, which is unacceptable for a hotel. The balcony was concerning as the fence moved with every touch, making it feel unsafe. There was no kettle in the room, which I found to be an inconvenience. A small fridge was provided in the room, tucked inside a piece of furniture. While it was handy to have, the fridge was quite noisy, and the constant hum made it difficult to sleep properly. One particularly unsettling aspect of our room was the door in the middle that connected to the adjacent room. It seemed to offer little soundproofing, as we could clearly hear the conversations of the people next door. This was especially unnerving at night, and it made us feel less secure and disturbed our sleep. The beds were okay, with one separate bed and two twin beds, and the mattresses were decent. However, the central air conditioning system was not functioning properly, causing issues in the hallway and at the reception area. Key Card and Door Issues: When we arrived, the key card for our room didn’t work, so we were given a regular key instead. Unfortunately, the door was extremely difficult to open, even showing marks from previous struggles to push it open. This added unnecessary frustration to our stay and made entering our room a hassle. Cleanliness and Hygiene: The hotel operates a policy of changing towels only upon request, which is environmentally friendly and reduces excessive detergent use, so I appreciated that aspect. However, the overall cleanliness of the hotel was disappointing. The pool was overcrowded, and it was clear that hygiene standards were not being enforced. I observed people with visible fungal infections on their nails being allowed into the pool, which was quite disturbing. Despite the pool area looking nice at first glance, this lack of care for hygiene was a major drawback. Service: The service at the reception was another low point of my stay. We had express check-in, but the staff did not respect the check-in hours of 14:00, nor did they honor the express check-in service. The receptionists were rude and unhelpful, which left a bad impression right at the start of my stay. Breakfast: The breakfast was decent, with a buffet offering a variety of options that could cater to most tastes. However, a significant inconvenience was the lack of ingredient labels on the buffet items. This was particularly problematic for my daughter, who has dietary restrictions. It made navigating the buffet more challenging, and I would strongly recommend the hotel address this issue for the sake of guests with food allergies or special dietary needs. Bathroom: The

I stayed in room 202 for 1 night January 1, 2023. My room was located on the main level with a view of the main interstate highway. My bed had 2 twin very comfortable beds that you could push together. There was a TV with remote, small refrigerator, office desk and only a remote control for the heater. I did see a huge black bug crawling on my room floor the next morning. The hotel does have an outdoor swimming pool, free airport shuttle service, bar and restaurant for the morning breakfast. I had to leave very early so was not able to have breakfast. Other food orders are placed at the bar. I had to have the front lobby desk call someone to come to the bar, otherwise no one was manning the bar area. Their Greek lasagna was very good and very filling, highly recommend it. It is a few miles from central Thessaloniki. There is a gas station close by. The hotel main lobby area was very clean, and the staff were very pleasant. Nice short stay.

Not all five star hotels are created equal. This truth was evident from the moment I stepped into the hotel. Car parking - that will be 20 euro a night. Alternatives? No idea (turned out that you can park three blocks away for less than 10 euro a night depending on departure time next day). Room upgrade - impossible - I get that this isn't always possible but the delivery by staff is all important. The room - ok - nothing to write home about (shower leaked from the top - when I mentioned as I left no one seemed to care - which just about summed up my stay). The view - from the back side of the hotel - not worth the money. The breakfast - passible. All in all would I go back? Honestly no - I'd definitely look elsewhere.

Beautiful modern hotel with expansive designed spaces. The welcome from reception was warm and genuine and we were instantly advised that we had been given a room upgrade to a suite. We arrived late from the airport and were glad to be told that food was still available in one of the bars. The food was fabulous and fresh and somewhat reasonably priced I felt for the standard of hotel. All staff from reception to bar to house keeping were friendly and helpful and made our short stay memorable. I will definitely return any time I am I the Thessaloniki area.

This is a lovely hotel— spacious well-appointed rooms, little balconies (but no outdoor furniture), nice breakfast buffet, welcome snacks, lemon water in the lobby, nice courtyard area. BUT it is in a desolate flat commercial wasteland of abandoned buildings, grubby auto shops & even the occasional streetwalker behind the hotel.I’m not saying the area isn’t safe (as an American, I was probably much safer here than at home), but it is almost a 3km walk to anything of interest as a tourist. unless you are attending a conference onsite (as we were), you can find cheaper hotels in more attractive neighborhoods closer to town.

Everything is perfect , the room so large , so you can loose your self . ANASTASIA - MANAGER VERY FRIENDLY , ITS MAKE FEEL LIKE YOU DON'T WANT GO BACK TO YOUR HOME. The best place you could find with affordable prices and quality. Breakfast made you fat due to variety of baking products , salmon and croissants very tasty. Suggestion- choose Filter coffee. AWESOME .

As long-term and frequent travelers to Thessaloniki, we found ourselves unexpectedly at the Mediterranean Palace through a snafu in reservations at another hotel in Thessaloniki. Dismayed at the unplanned change, we decided to make the best of our remaining trip. The mix-up, however, proved serendipitous. MP exceeded all expectations by far. From this point forward it will be our hotel of choice, a designation well -earned through superlative service by all staff, the finest culinary offerings, Martha-Stewart-topping holiday decorations and events, and choice location adjoining the famous Ladadika historical district of eateries. This is a full-service, five-star hotel (with bath-tubs) that won’t disappoint. We used the spa and restaurant regularly and were delighted even with the last available room in the hotel that offered us a lovely desk and sitting area, with a full bath and quiet location at the end of a corridor. But more than the typical descriptions from brochures and websites, the staff earned our deepest appreciation for their constant assistance. With our visual and mobility challenges, added to our tough “business” schedule, each of the staff looked out for us and helped make our trip a resounding success. Their attention to detail, unfailing cheerfulness and politeness impressed us as no other facility across the globe. In particular, we would like to thank the General Hotel and Customer Relations Managers. Not to be omitted are Ms. Katerina of the housekeeping staff; of the waitstaff, Mr. Giannis, Mr. Tassos, Ms. Despoina, and Ms. Georgia, among others who made our stay so memorable. We strongly urge travelers to book their stays at this hotel!

Сам отель хороший, большой и чистый номер. Персонал оставляет неприятное впечатление, не приятно общаться. Во время check-in я просил организовать трансфер в аэропорт рано утром. Когда пришел утром, выяснилось, что трансфер не организован. Сотрудники даже не извинились, сделали вид что «я не бронировал трансфер». Про клиент всегда прав видимо не слышали