Hotel Thermi dengan Sarapan

I stayed in room 202 for 1 night January 1, 2023. My room was located on the main level with a view of the main interstate highway. My bed had 2 twin very comfortable beds that you could push together. There was a TV with remote, small refrigerator, office desk and only a remote control for the heater. I did see a huge black bug crawling on my room floor the next morning. The hotel does have an outdoor swimming pool, free airport shuttle service, bar and restaurant for the morning breakfast. I had to leave very early so was not able to have breakfast. Other food orders are placed at the bar. I had to have the front lobby desk call someone to come to the bar, otherwise no one was manning the bar area. Their Greek lasagna was very good and very filling, highly recommend it. It is a few miles from central Thessaloniki. There is a gas station close by. The hotel main lobby area was very clean, and the staff were very pleasant. Nice short stay.

Сам отель хороший, большой и чистый номер. Персонал оставляет неприятное впечатление, не приятно общаться. Во время check-in я просил организовать трансфер в аэропорт рано утром. Когда пришел утром, выяснилось, что трансфер не организован. Сотрудники даже не извинились, сделали вид что «я не бронировал трансфер». Про клиент всегда прав видимо не слышали

Good points : - The receptionist who checked us in was very friendly and kept us well informed whenever we had questions. - We were left to check out at 1 p.m. Negative points : - The location: it's literally a No Man's Land there is absolutely nothing around the hotel. - The swimming pool: we were told that there would be 2 swimming pools, one indoors and one outdoors, however during the 5 days we were there the outdoor pool had a problem and was green they gave them took several days to completely empty it in the field next to the hotel and as many days to fill it using a small garden hose, when we asked if we could at least enjoy the indoor pool we were told that it was emptied during the summer and therefore during our stay we could not take advantage of the swimming pool once. - Cleanliness: leaves something to be desired, cleaning was only done once during our stay of 4 nights because we explicitly requested it (although every day we put ”clean the room” on our door). The joints of the bathroom were completely moldy, the terrace was filled with excrement of midges, the evacuation of the condensation of the air conditioning went directly to the terrace which made that when we used the air conditioning the terrace was flooded dirty water and prevented us from walking freely, the entrance door to the room (213) was completely smashed. - Breakfast: we could not book the room without breakfast unfortunately because there was no choice it even happened to us not to take it at the hotel even if it was paid. The value for money leaves something to be desired given the inconveniences but the 2 receptionists who did our check-in and our check-out were very friendly

Very convenient airport hotel but gets noisy especially if your room is by the pool side. Rooms and service is also brilliant however, I had initially booked a double room and was given a twin room instead with two very small beds. Fariza was an absolute star at the reception desk. She was pleasant and friendly. I needed help with a personal matter and she was able to help me instantly. Huge respect to her. The restaurant staff were also really nice and welcoming. Menu was beautiful! When I requested house help for attention, she was there immediately with a big gleaming smile and helped me organise. Overall, a pleasant stay but hope they avoid getting confused with double and twin rooms in the future !

Otelin konumu merkeze çok uzak ancak havaalanını kullanacak olanlar için iyi bir tercih olabilir. Otelde çok büyük bir ses izolasyon sorunu vardı. Gece boyunca uyumakta çok zorlandık. Yan odanın ve koridorun tüm sesi bizim odamıza geliyordu. Odanın içinde de bir yerden sürekli ses geliyordu. Buzdolabı olabileceğini tahmin ediyoruz. Genel olarak oda temizliği iyiydi ancak halıların kaldırılması gerektiğini düşünüyorum. Halıların üstü temiz değildi, saçlar vardı. Yataklar rahattı ancak çok gıcırdıyordu. Rahatsız ediciydi. Ayrıca yorgandaki leke hoş değildi. Personel güleryüzlü ve yardımseverdi. Kahvaltısını yeterli bulduk ve beğendik.