Hotel terbaik di Thomastown

Stayed here for one night with my Boyfriend and was not a good experience. We booked to Stay in mount Juliet but little did we know we weren’t staying in the Manor House , but the courtyard hotel in the property. The Manor House and all facilities from the Manor House was closed off due to a private function so bare that in mind when booking with this place as they don’t tell you in advance. We phone that week to book into the lady Helen restaurant to be told we can’t as it’s a private function and can’t access the Manor House.. only for we rang we would have never known. They promised to up grade our room over the confusion.. however they never did. When checking staff struggled to understand and apologised for not upgrading… We had a family member ring in advance and give a voucher as a birthday gift to be left in the room with a card… was never done. They paid for this voucher and yet staff just didn’t alert us of this. Thankfully we knew in advance and rang reception when it wasn’t in room… So if we didn’t ring we wouldn’t have gotten voucher even though it was paid for???- If you are a five star hotel all staff employed should be fluent in English. If you’re coming to this hotel to experience Irish culture don’t bother. Not one Irish staff member worked for the two days we were there. Was disappointing to not encounter one Irish staff member to discuss our issues with. The members of staff we brought the issues to , had trouble understanding and were very incompetent to deal with it. When dinner time came we could Had more problems. The waiter came to take order after sitting around for ages and split the candle over my partner and burnt his leg with wax…again the lack of English speaking caused more frustration. The bar in hunters yard was also very disappointing nothing exciting. We had been looking forward to use the whiskey bar in mount Juliet but again was closed off to public .. We went to the pool the next day and jacuzzi was closed… it was just a very bad five star experience. It’s not worth going. I’d recommend spending your money and going to a better hotel With Irish staff to experience Irish culture and better quality of service. Was shocking.

What a lovely time at this hotel with expansive grounds just outside Kilkenny. Luxuriously appointed rooms with incredible bedding and marble baths, impeccably clean. The food and bev options are also great. When we were there, the hotel was decked out for the holiday season which lent an appropriately festive touch. There was a wedding going on, but the place has enough space that it didn't ”dominate.” On site spa and activities. Great spot for a weekend break... or more. We'll be back.

We stayed, my husband daughter and son, as part of a special needs group weekend stay. We were greeted by the receptionist who was warm and extremely professional as all staff were in the Hotel. The food, breakfast and dinner were all fresh and plentiful and delicious. We stayed in rooms on the third floor which were spacious and housed really comfortable beds. There were tea and coffee making facilities and there was a room service menu. There was a safety deposit box and clean white robes in the wardrobe and slippers. There is a leisure center with a 20 meter pool which again was lovely and a separate Jacuzzi. There is a Sauna and a mist/shower room which again was a surprise and which I would recommend. There is a spa which we didn't use but looks beautiful. Everything on their website is true to reality. The only one thing which I was disappointed about was that there is a hair salon located at the Leisure Centre run by a lady called Anne (I found her name from the receptionist at the Spa). This was a Saturday and I wanted to book a wash and blowdry for later in the afternoon. I left messages from 10 am and texted and the reply each time was ”This is Anne please leave a text message or call and I will get back to you”. I later found out from the ladies on the Leisure Centre reception that Anne isn't in situ on Saturday. I was very disappointed whereas if the message on her phone had been that she didn't open on Saturday, it would have saved my disappointment. Just a suggestion as I'm sure there could be others in the same situation. We would definitely however return to Hotel Kilkenny for a stay in the future. Thank you Aoife Myler and family

This hotel has become our number one location for breaks. It's central with everything on your doorstep, probably one of the cleanest hotels I've ever stayed in. It aways seems very quiet even when it's busy. The staff can't do enough for you and the food is top quality with very generous portion. The only negative is the prices have gone up a lot compared to last year, which I understand is across the board for everything these days.

First night room ok cramped Service and food in restaurant v poor or average at best Staff not organised Veg options poor Second night disaster with rubbish support from reception over repeated complaints about noise from next room Reception had private mobile number of that guest so something v strange going on. Follow up by James manager also poor Expensive for lack of quality and service we received Owners should be alarmed.

Stayed here last night with friends. Received a very warm welcome! All staff members are extremely friendly and helpful. Twin room was small and dated but didn’t bother us as we just needed somewhere to throw the head after drinks. Rooms coule really do with black out blinds or curtains. We were late down for breakfast but the girl obliged us with possibly the nicest breakfast I've ever received in a hotel/b&b. Would definitely stay here again. nothing fancy but comfy clean beds, amazing hospitality and best breakfast ever. Great value for money also