Hotel berhampiran Hoi An Day Spa, Thuy Bang

A beautiful and stylish resort nested in a lush tropical setting in a quiet and authentic neighborhood just outside Hue. The very efficient, polite and friendly staff provide a perfect service. Comfortable, spacious and very pleasant rooms. Plentiful, well attended breakfast with an very satisfying and complete choice of food options. Big, beautiful and very pleasant pool. The staff kindly but firmly make sure the rules are respected to keep the place quiet and pleasant for everybody. The complimentary 30 minutes spa therapy is a pleasant plus. Kindly upgrade on my second stay. Nothing to fault this lovely place really. Thank you Xin Chao for the kind supervision of my reservation and stay. Looking forward to my next stay at the wonderful Pilgrim Village.

Quiet, comfortable old fashioned hotel, with carpeted corridors, large rooms, very comfortable twin beds that were more like doubles and a lovely breakfast. We had four nights here, slept well, 20 mins walk to town along a beautiful riverside walk, lovely coffee shops and local cafes in the area - yet far enough out of town to be far from the noise and late night revellers. It is possible to cycle to the Imperial City and the hotel offer free bikes upon request. Most interesting place and we would recommend as a no frills , great value , quiet hotel with a feel of a by gone era ....the pool was lovely for a dip but smaller in reality than the photos suggest! A great city break hotel overall with bathrobes, flipflops, bathroom amenities,safe and good range of TV channels, including movies provided. It had everything we needed and more!

We had high expectations as this was a much rated hotel. To give the positives first - great restaurant staff in both restaurants. Lively housekeeping staff and guards at the entrance. Reception - not so good. ‘It properly trained to manage guests requests. Wasn’t helpful with information nor clarity in services. We rented scooters for 3 of us and took them at 1600 when we first arrived. Every time we returned to the hotel, we have the keys to the guards. This is what we did when we finished using the scooters 24 hours later and rhanked the guards telling them we were done as we’d be staying in your chill before checking out the next day. So they wanted to charge us for another day for the scooters - they never told us we had to give the keys back to reception because we collected them from the guards. The Receptionists also agressively asked where was the pen which was in the room. Most hotels expect you to take their pens but on this occasion, we had no idea where it was. I was so mad I left three of my biros for them to use. They wanted to charge us for the pen. This is not to mention that my AirPods which were in the room went missing. The Spa was OK. I added an hour yo my free 30 minute session and when asked to rate, I marked GOOD as it was just that. They asked me to change that to excellent which irritated me and I declined because it wasn’t excellent! Not well trained in etiquette. There are choices of hotels in Hue. Never gain will we stay here. Very disappointing.

Everything was good until we check out. The old security man at night shift wasnt as friendly as old man in the morning. But anw good location made we enjoyed this trip.

The staff are friendly. Breakfast is various and fresh. We had a good time there. Would like to recommend it to others who travel to Hue.

My husband and I spent only two nights at this hotel, but the experience was truly fabulous. We stayed in a Palace double room, which offered a breathtaking view of the Pagoda and the city. I was absolutely captivated by the stunning architecture and the elegant interiors. The expansive pool evoked the best art deco style that we have seen in Paris, combined with a unique Indochinese colonial flair that transported me to another era. I would like to extend a special thank you to Chi (Mei), who greeted us with warmth and enthusiasm and provided us with excellent recommendations

A nice little Hotel upon a Bar. We stayed on the 2nd floor and it was not that noisy. Our room was cleaned daily and we liked it a lot that they try to reduce plastic!! The host was very friendly and answered all our questions and helped us with information around the city. The walking street is not far away and you can reach nice Cafés and Restaurants in a few minutes walk. So it‘s a very good place to stay!

A wonderful hotel, slightly off the beaten track but an excellent place to stay. The hotel itself is modern, clean and accommodating. The staff are brilliant, helpful, friendly staff and yet, professional. The breakfast buffet is awesome with a great variety and fantastic options. Rooms are spacious and comfortable as is the bed. A walk in shower is a real bonus. Recommended and it's a short cab ride to the CBD.

We seemed to have had a very different experience from everyone else. I know Mrs Trinh won’t like this review and despite her constantly grabbing my arm and telling me everything was ok, is was not. She may view me as a difficult woman but I am very well travelled, used to live in Asia and I can only tell the truth from what we experienced. I asked before we arrived, if possible, we would like a high floor or top floor room - oh how I wish I hadn’t asked. I take responsibility for asking for the top floor but regardless they shouldn’t give out substandard rooms and especially not at the price they charged. We arrived after 10pm, to find Mrs Trinh shouting at a member of staff and turning to us, telling us he was giving her big problems as he has given away the top floor room. We were then made to wait while they woke some poor person up and made them move, which made us very uncomfortable. When we finally got in the room it was truly horrible. Tiled from ceiling to floor it felt like sleeping in a public toilet. The sink plumbing wasn’t connected and poured all over the floor and you had to hold the shower in your hand as the wall attachment was broken and room did not feel clean. The balcony was literally one foot wide, so forget about sitting on it and the door didn’t lock. There was no view anyway. The sheets were stained and had a hole in. If we had paid the normal £10-15 maybe it was all fair enough but because of the public holiday we were charged £45 !!!!!! No where else in Vietnam did we suffer such a price hike. Our next hotel in Hoi An was glorious with a pool and was £12 whilst still in the public holiday period. We asked to move the next day and had a better room but checked out a day early. If you pay £10-15 fair enough but whatever you do, don’t ask for the top floor. I suspect it might be staff accommodated, if not, waking up a paying guest late at night and making them move is unacceptable. Truthfully our worse hotel experience in Vietnam and we moved on a day early.

Great experience overall. The hotel is at a good location, right by Hương River. The entire staff is very friendly and helpful, from the front desk receptionists to the bellman, Mr. Loi. All of our requests and concerns were accommodated and addressed. The breakfast buffet offers various options. As vegetarians, we greatly appreciate the effort the staffs and chefs put in to accommodate us. We really enjoyed our stay.Highly recommended.