Hotel berhampiran PLAZA RAVELLO, Tijuana

國內如家差不多的酒店，性價比不高，大廳全天提供熱水和咖啡，還是不錯的，還有送機服務不錯

Excelente ubicación y muy buena la habitación nos sorprendió que contaba con una buena mini cocina y la ubicación está serca de la macroplaza y hay varias opciones de restaurantes y más cosas

Good service at check-in close to everything Good breakfast

I don't write bad reviews typically unless I been there a couple of times, BUT it was needed. There was a huge event taking place that weekend that you would think would be a heads up to clean all rooms. Nope. First bad sign - opened up the ”new” soap and found a hair embedded in it. I think I know that they re-use soap, but I thought at least they re-boil /form them before re-packaging. That was disgusting. I had low hopes from that point on. 2nd - the shower drain was still clogged and full of hair/soap discharge. 3rd - the bathroom had hair on the floor still, not a lot but we noticed. 4th - the comforter had a stain on it. 5th - While I'll just leave this to the fact that maybe the building was old, but the room would smell musty if we didn't have the AC on. the AC did work though. Service wise was fine, we got the towels we ordered and check-in was fine. Nothing was taken from our room that I know of (I only mention that since other reviews mentioned theft). The Conference rooms were average. I didn't go to to the restaurant, but they had the ice ...so from what I saw it looked nice. The guy that worked there was nice.

Im not typically the type to take the time to write reviews but I had to take the time to warn potential guests on here about the safety concerns in the rooms to prevent another dangerous incident. I stayed at this hotel with my family and after a long night I went into the rooms restroom to change. Once I was done I realized whether I turned the restroom lock and hand left or right the door would not open. The whole lock came out inside the restroom and I was stuck in there for over 1 hour at 3AM. Fortunately I was not alone and my boyfriend and family were on the other side to calm me down. The lobby was immediately called and the help we received was unbelievably poor. The one in charge of the hotel had no solution for getting me out. They called up their “so-called” maintenance worker and he came up empty handed. My boyfriend asked for a screwdriver and they didn’t even have that. He claimed he was attempting to find a different key when there was no key whole on the lock. First responders were police officers, not medics nor firefighters. The manager had nothing to say. No one was helping, I was in the restroom for 1 hour and when I just heard everyone talking outside the door and not doing anything about it I began to panic. Taking matters into our own hands my boyfriend tried kicking the door open and it wouldn’t budge. We had no other option but to break a whole in the wall big enough for me to fit. The female manager from the hotel tried to physically stop my boyfriend from doing what he had to for getting me out. I had to squeeze through a small hole through the wall that was made under the sink of the restroom. The insulation made me so itchy but fortunately I had another family members room to shower in. I had already showered and firefighters had barely arrived and still took more time to open up the door with a crow bar as if they weren’t even called until more than a whole hour later of being notified. The hotel relocated us to another room, not one apology given by anyone. The next morning we had breakfast there in the presence of the manager we had dealt with and no words were exchanged with us. That day we went to run errands and have lunch and when exhausted from the chaos I decided to get dropped off instead of visiting family. I arrived back at the hotel to get some rest and I realized 2/5 rooms of my family members keys had been deactivated. When I went to ask for reactivation they said we had to pay a $700 fee for the damages which we had no other option but to do to the walls to get me out of there. When we told them we refused to pay anything we were evicted. Not only were we evicted but when we called our family back to pick us up our 4 other family members were also evicted when they had completely separate reservations. Had I decided not to stay back I could’ve been evicted in the middle of night with no where to go and too exhausted too drive home. They treated us like criminals and at first tried to deny allowing

Wonderful and helpful staff. Easy access to hotel, even for someone not familiar with the area. Very Close Proximity to the airport. Parking was a breeze and free! Restaurant staff was very attentive, had tasty soup. Will definitely return.

Estuve hospedado en este maravilloso Hotel, el personal siempre muy atento durante mi estancia, tienen un área donde puedes adquirir bebidas, snacks y refrigerios a precios bastante convenientes. La habitación con todo lo necesario, el Internet Buenísimo!!! Definitivamente regreso próximamente.

La atención fue muy buena, sin embargo, las habitaciones empiezan a presentar detalles. ¡el buffet estuvo muy rico!

El hotel es relativamente nuevo, cómodo y limpio, pero no habían suficientes toallas en la habitación, el desayuno que se supone estaba incluida en la habitación, iniciaba a ls 6am, al bajar no había nada aún y ya eran más de las 6, al preguntar cuanto faltaba para que hubiera alimentos nos dijeron que hasta las 7, pedimos que aunque fuera cereal con leche nos dieran porque necesitábamos salir temprano del hotel, la persona encargada de la cocina de una forma grosera nos pregunto si sabíamos que el desayuno era de cortesía como queriendo decir que no podíamos exigir, ya que era gratis, lo cual me molestó, le dije que no era gratis, que venía incluida en la noche de hotel que ya se había pagado, de mala gana empezaron a poner las charolas con alimentos, muy mala experiencia con los alimentos y el servicio de las personas encargadas de ello, de todos lo demás bien, pero no regresaré y obviamente no lo recomiendo!!

Oleh itu, sarapan pagi bukanlah pilihan yang terbaik, tetapi agak kasar ... penggunaan kedua-dua unicel bukan pilihan terbaik anda tetapi sebaliknya