Rue_Rhesus
20 September 2024
Small standard room w/ weird layout -TV is on the opposite side of the divider wall so you can't see it from the bed. VERY week AC. Tiny elevator and gym. A rain shower's had was cracked and it took a whole day to replace it (1 min job) after 2 long conversations w/an assistant manager. At first he committed to 2 hrs but 5 hrs later it wasn't done. In our next conversation he insinuated that the head was OK before, and that we've paid low rate (?!). Messaging to GM, Mr. Izeddin, has gotten me a boiler-plate response and no real apology. I've sent him a photo of a broken metal part of the staircase on 2nd floor, checked out 5 days later and it wasn't fixed. The breakfast's selection is OK but the replenishment is not good: tried different times , between 8am and 9am and there is always something is gone though it is open from 7 to 10 am. The location is good. Overall, unless you need 1-night stay, avoid it.
Terjemah