Hotel berhampiran Asociacion de Colonos de la Loma del Espiritu Santo Park, Tlalnepantla

Sometimes there is an argument waiting for you when you book on trip advisor, or booking sites. The contempt of a good deal all together erks people. Not all the time but bring cash for those sometimes so you can to your room in an orderly fashion.

Las habitaciones son cómodas. Es buena relación calidad-precio. Es el mejor hotel que se ubica por esa zona. Las habitaciones cuentan con jacuzzi, así que te puedes relajar al final del día. Asimismo, cuentan con aire acondicionado, así que no hay problema en cualquier época del año.

It’s a decent place to stay and you find transportation nearby and this place is surrounded by restaurants.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Perfect experience. Came to the hotel 4 hours before check-in time after a long day of flying with no sleep, asked if I could rest inside the lobby until it was time to check in, and the ladies at the front desk were super helpful and kind and told me they would let me know as soon as they had a room ready so I could rest. Less than two hours later they gave me a room, which was super clean, as was the rest of the hotel. I rarely write hotel reviews but this was an exceptional experience and I would encourage anyone looking to stay in the area to choose this hotel. Muchas gracias y hasta lluego!

Love it - the hotel is close to the metro a few stops away from the central square. Rooms are clean, spacious and well appointed. Even so it is next to big road the sound proofing is good and you can sleep well. Room service is great too. No doubt I pick it again, if I come to CDMX.

Lovely food in a relaxed setting, as we stopping in for breakfast after a long flight and too early an arrival to head straight to our accommodation. Great service from Alejandra, Salvador & Carlos and a DELICIOUS omelette from Elena, who all spoke great English and taught us how to say omelette in Spanish (“omelette”)

Las habitaciones son pequeñas, pero si solo pasas a dormir cumple. En general está limpio y tienen medidas de sanidad. Cerca solo tiene un Burger King y un circle K, lo ideal es comer antes de llegar al hotel de lo contrario los traslados más el tráfico en la autopista te generan mucho tiempo perdido