Hotel berhampiran Shirahama Beach, Toba

元かんぽの宿として豪華さはないが、とにかくリーゾナブルと料理が美味しい。 露天風呂付き和洋室で喜んだが、寒くて露天風呂は使えず。 でも大浴場の露天風呂は良かった。

Stayed 2 nights as a family vacation in July 2023. I was attracted by the water park and onsens photos on the agoda website. The hotel description AND the amenities list also included the water park. BUT it's not open until after mid July. We felt duped. We were given a beautiful room that consists of two beds and two futons. There were a sitting area and a Japanese bathroom. I have no complaints except the hotel notebook is dusty and there's a dead bug in the stationery tray. Maybe they don't clean it - like ever? After covid one would expect a hotel would pay more attention to cleaning... The breakfast buffet and dinner buffet both had good spreads. We liked wagyu beef and the little hotpot at dinner. There are 3 onsen locations. They are all different. There are massage machines as well. We got quite busy. Although they were very polite and eager to help, almost no one spoke English at the hotel. The instructions and hotel map were written in Japanese only. We did have fun guessing and gesturing. Surprisingly my kids liked the vending machines the most. They venture out by themselves to get ramen,  milk, ice cream, etc. as their little treasure hunt every night.

障がいのある人との団体旅行で利用させていただきました。県民わりが同じ県でないと旅行会社が動けないらしくすべて直接対応をしました。行き違いもあり、大変ではありましたが、その度こちらの要望にきちんと答えていただきました。食事は、今までの団体旅行の中でも1番くらいきちんとしていて、特に朝ごはんが地の物を使用した手作り感のあるもので感激でした。給仕の方は外国の方が多かったですが皆さんきちんとして感じがよくて。建物は古い感じは否めませんが、おいしい食事と温泉はぜひもう1度行きたいとおもいます。

Let me start by saying that the staff, particularly in the restaurant, had good English and we had no problems communicating generally, which I know has been mentioned in other reviews. We stayed in an Ocean Suite room for our engagement weekend, the view was amazing! Watching the sun rise over the sea was beautiful and the panorama of the islands and sea was so peaceful. The room was plush and the furniture felt relatively new. The bathrobes and pyjamas provided by the hotel during our stay were very comfortable, though something of a shame to not be able to go from room to onsen without outdoor clothes (other robes are provided at the onsen). I and my partner both have various food allergies or intolerances but the hotel has an exceptionally good way of managing allergies by asking you to submit a form beforehand. As a result of this, we were both able to have full, proper meals with no issues. For the breakfast buffet, we were given a sheet, in English, of all the dishes on service and all allergens. The food was excellent and the wine list was the best I have seen anywhere in Japan. There are regular shuttles from the hotel to station, and the reverse. However, these stop after a certain hour and the hotel is not easily walkable from the station. I am still not really sure how this would normally be done, I assume the hotel will pick you up if asked but we were not sure how to arrange (and originally thought from the map that it would be walkable). Honestly, I am looking forward to going back there - hopefully for an anniversary!

ちょうどGW前に伊勢神宮参拝のときにリフレッシュを兼ねて宿泊させていただきました。 フロントでのチェックイン後に伊勢茶とチーズケーキのおもてなしをしていただきましたが、このチーズケーキがすごく美味しかった。 部屋は和モダン。窓から海が見えて眺めは抜群です。素敵なお部屋でした。 夕食は白石というレストランの個室で和食のコース(伊勢海老・鮑付き)でしたが、ボリューム的にもちょうど良く、すべてが美味しかったです。またこの夕食時に担当していただいた男性スタッフの方のご対応がすごく良くて、満足な時間を過ごすことができました。 また朝食も和食ですが、すごく美味しくてゆっくりいただけました。 温泉大浴場も綺麗で良かったです。 ホテルのスタッフの方々(男性スタッフ、女性スタッフの方々ともに)の接客は抜群だと思います。 また伊勢神宮参拝のときには宿泊させていただきたいと思います。

オーシャンビューのお部屋から見える景色がとてもよかったです。高層階でしたので眼下には静かな入り江といかだ、行き交う船も時間の流れをゆったりと感じました。 近くのレストランのマップをくれたので行ってみましたがどこも混んでて予約できなかったのですが、少し待てば空くとのことで待ちました。待った甲斐はありました。とても美味しいお刺身とか地元のシーフードがかなりお値打ちな料金でいただけました。やはり地元の人に聞いていくのがベストだと改めて思いました。 ホテルの温泉は地下2,000メートルから湧いているとのことで、肌触りは柔らかいというか、ヌルヌルするようなお湯で、すべすべになって気持ちよかったです。また機会があれば泊まりにきたいと思いました。

Have loved Toba for many years..and stayed at the Toba Grand many times. Only on 1 occasion was I lucky enough to stay in a Sakura room on the 8th floor…but not so lucky on this my last stay in Toba. The good points: 1.Free shuttle to/from the hotel and the driver handed out wet towels on this occasion 2.Welcome drinks in the lobby 3.A good selection of food for dinner & breakfast 4.The hot spring baths are good. The bad points: 1.The hotel is badly in need of refurbishment in the rooms on 6th & 7th floors/Badly stained & old windows and the room and bathroom/toilet are out of date. 2.The restaurant area is really dirty in certain places and insects can be seen running about!The were too many families with young children here this time and the restaurant was crowded all the time it seemed. 3.The Japanese staff have no English language skills…but the abundance of Nepalese staff at this hotel at present helps a little in that regard. This hotel has a wonderful location…and if you want to look out at the water then it is good…but as mentioned Toba seems to be a neglected area in many respects…and this is certainly true for this hotel at present.

Wonderful time at that hotel thank you for keeping us happy and excited all the time we enjoyed the food and the benefits of the hotel the staff really good at their services and the food quality is very good the view was really nice and the room was clean thanks to all hotel team work

This was definitely my best experience at a hotel in Japan. Hotel staff were very courteous and attentive. We were treated like VIPs throughout the stay. Our room was superb, with a great view of the bay. The bed and pillows were very comfortable (where can we buy those pillows?). The room was very quiet. In many hotels, you will often hear some buzzing noise of AC (?), but not in this hotel. We particularly enjoyed our time in the guest lounge with a reading room—looking over Ago Bay at sunset and enjoying small but exquisite hors d'oeuvres (the quiche was a killer!). For non-readers, this is a romantic place to look into your lover’s eyes. I enjoyed reading, relaxing next to my husband, who was sipping wine. I couldn’t finish “Karei-naru Ichizoku” so we will come back to finish the book. It would be better if the reading room had a better selection of books both in Japanese and in English--for example, some novels set in ocean resort hotels (I can recommend some), and reading lamps (for after sunset). Our stay concluded with an amazing breakfast. Although it was called “American breakfast,” it came with soup (which tasted great) and a salad (which tasted great, too, and very very fresh—cucumbers tasted amazingly juicy). I have never had a better egg benedict! The hollandaise sauce is flavored with shrimp, elevating the egg benedict to a real French dish. Overall, this is the best place to come when you want to be pampered. We will definitely stay at this hotel again.

Having come to Ise to visit Ise Shrine, while I had to work online, I needed a good internet access and selected this hotel. The building is new and super clean overall. It should have been perfect if the internet access was good, though the location is a bit away from Ise Shrine and the Ise stations. Two reasons why I give just three stars. 1. The most important thing - Internet access! Terrible. Wifi keeps falling, and I need to reset the Wifi on mobile and the laptop. VPN is no way. Zoom didn't work, either. Just pathetic. With the third call with the front desk, I got a router, which never had a Wifi signal and was useless. I ended up bringing out my Rakuten pocket router, and it was able to make my day, whew!  I'm sure the hotel staff would help till I get the comfortable internet access. I tried but lost a patience after having called them three times (I was 7-minute late for my Zoom meeting, being hassled to get connected, that should be a good reason to take one star down, too).2. I wanted to use the big bathtub for a comfort from my long trip, but I got hesitated to pass through the front area and didn't go and use. The hotel allows the guests to wear Yukata and Tanzen to come to the bath, but I didn't want to. I don't get how the guests can be comfortable in Yukata in lobby. Even with my regular clothes, well, I couldn't imagine myself passing through the people at the front desk right after taking the bath... I've never seen a hotel with such a awful bathroom location, so one star down, definitely. お伊勢参りが目的で、でも仕事があるためこのホテルを予約しました。インターネットアクセスがマストなるも、結局使えず、セットアップに悪戦苦闘しただけ。ホテルのロケーションは町から離れており、インターネットアクセスの状態からして、結果として、このビジネスホテルにする必要はなかったです。