Hotel berhampiran Toba Observatory Ama Terrace, Toba

朝食は、和食にすべし。 実は、前日の夜、洋食planで予約したのに、翌日の朝食、洋食の希望者が多く、ご用意ができるのが9：４５。和食なら7:00に準備できます。と言われ、おいおいと一瞬思いましたが。 旅行に来て、気分を害し、声を上げるのもどうかと思い、大人の対応で了解。洋食は２Ｆ、和食は４Ｆと会場が異なります。 このホテルの一番良いのは、４Ｆの食事処、ガラス張りで見る、オーシャンビュー。部屋から見る景色より格段に美しいです。（私の部屋は１Ｆでした。） 是非、４Ｆから、ゆったりと朝食をお楽しみください。

元かんぽの宿として豪華さはないが、とにかくリーゾナブルと料理が美味しい。 露天風呂付き和洋室で喜んだが、寒くて露天風呂は使えず。 でも大浴場の露天風呂は良かった。

Stayed 2 nights as a family vacation in July 2023. I was attracted by the water park and onsens photos on the agoda website. The hotel description AND the amenities list also included the water park. BUT it's not open until after mid July. We felt duped. We were given a beautiful room that consists of two beds and two futons. There were a sitting area and a Japanese bathroom. I have no complaints except the hotel notebook is dusty and there's a dead bug in the stationery tray. Maybe they don't clean it - like ever? After covid one would expect a hotel would pay more attention to cleaning... The breakfast buffet and dinner buffet both had good spreads. We liked wagyu beef and the little hotpot at dinner. There are 3 onsen locations. They are all different. There are massage machines as well. We got quite busy. Although they were very polite and eager to help, almost no one spoke English at the hotel. The instructions and hotel map were written in Japanese only. We did have fun guessing and gesturing. Surprisingly my kids liked the vending machines the most. They venture out by themselves to get ramen,  milk, ice cream, etc. as their little treasure hunt every night.

3月8日に宿泊しました。7階757号室です。毎年伊勢参りに行くのですが、その際にいつも宿泊施設選定に困っていました。「いまいちだったね～」とか「酷かったね～」という感想しか出ない宿が多かったからです。特に前年の宿（前年度投稿参照）はとんでもない宿でした。そのとんでもない宿よりトリップアドバイザー上でのランキングが下である戸田家さん･･････こういうこともあり、最初は期待していなかったのですが、今回の宿泊でその自分の考えを訂正させられました。結論から言えば「素晴らしい宿」です。私の評価の基準は「人（の動き）」です。そこで働いていらっしゃる方の立ち居振る舞いが良ければ、宿は必然的に内的にも外的にも良くなります。こちらの宿のスタッフの方々は本当に素晴らしかったです。したがってよく見ると、建物や部屋の造りは古くても、手入れが行き届いているのがよく分かります。またスタッフの皆さんの努力で古さを魅力に変えようという努力の跡も見受けられます。もちろん新しいことを取り入れてカスタマーを喜ばせようという点もあります。特に食事場所での御料理の提供の仕方や料理内容にそれが見受けられました。あえて、それでもマイナス点を指摘すれば、温泉へのアクセス路に風情がない点と露天風呂の足場が本当に滑りやすいので、特に高齢者は気を付けないと危ないと感じた点です。いずれにせよ、私の毎年の伊勢詣での宿泊経験から言えば、戸田家さんは堂々1位です。来年も宿泊予定です。

Let me start by saying that the staff, particularly in the restaurant, had good English and we had no problems communicating generally, which I know has been mentioned in other reviews. We stayed in an Ocean Suite room for our engagement weekend, the view was amazing! Watching the sun rise over the sea was beautiful and the panorama of the islands and sea was so peaceful. The room was plush and the furniture felt relatively new. The bathrobes and pyjamas provided by the hotel during our stay were very comfortable, though something of a shame to not be able to go from room to onsen without outdoor clothes (other robes are provided at the onsen). I and my partner both have various food allergies or intolerances but the hotel has an exceptionally good way of managing allergies by asking you to submit a form beforehand. As a result of this, we were both able to have full, proper meals with no issues. For the breakfast buffet, we were given a sheet, in English, of all the dishes on service and all allergens. The food was excellent and the wine list was the best I have seen anywhere in Japan. There are regular shuttles from the hotel to station, and the reverse. However, these stop after a certain hour and the hotel is not easily walkable from the station. I am still not really sure how this would normally be done, I assume the hotel will pick you up if asked but we were not sure how to arrange (and originally thought from the map that it would be walkable). Honestly, I am looking forward to going back there - hopefully for an anniversary!

ちょうどGW前に伊勢神宮参拝のときにリフレッシュを兼ねて宿泊させていただきました。 フロントでのチェックイン後に伊勢茶とチーズケーキのおもてなしをしていただきましたが、このチーズケーキがすごく美味しかった。 部屋は和モダン。窓から海が見えて眺めは抜群です。素敵なお部屋でした。 夕食は白石というレストランの個室で和食のコース(伊勢海老・鮑付き)でしたが、ボリューム的にもちょうど良く、すべてが美味しかったです。またこの夕食時に担当していただいた男性スタッフの方のご対応がすごく良くて、満足な時間を過ごすことができました。 また朝食も和食ですが、すごく美味しくてゆっくりいただけました。 温泉大浴場も綺麗で良かったです。 ホテルのスタッフの方々(男性スタッフ、女性スタッフの方々ともに)の接客は抜群だと思います。 また伊勢神宮参拝のときには宿泊させていただきたいと思います。

オーシャンビューのお部屋から見える景色がとてもよかったです。高層階でしたので眼下には静かな入り江といかだ、行き交う船も時間の流れをゆったりと感じました。 近くのレストランのマップをくれたので行ってみましたがどこも混んでて予約できなかったのですが、少し待てば空くとのことで待ちました。待った甲斐はありました。とても美味しいお刺身とか地元のシーフードがかなりお値打ちな料金でいただけました。やはり地元の人に聞いていくのがベストだと改めて思いました。 ホテルの温泉は地下2,000メートルから湧いているとのことで、肌触りは柔らかいというか、ヌルヌルするようなお湯で、すべすべになって気持ちよかったです。また機会があれば泊まりにきたいと思いました。

Remarkable stay. The hotel is a bit older but has incedible grandeur. Staff extremely friendly and helpful, though communication in English is not always easy. Pools are not in best shape. The Onsen on the other hand is fantastic, absolutely splendid, and so are the rooms, with fantastic sea view. We had futon beds. Breakfast traditional Japanese style, and a special thanks to Chris, who guided us through the process. Hotel shuttle bus runs on fixed schedule to the centre of town, and taxis are not readily available. The hotel staff was so friendly to pick us up when we were stuck in town one evening, many thanks for this and the unforgettable stay.

This was definitely my best experience at a hotel in Japan. Hotel staff were very courteous and attentive. We were treated like VIPs throughout the stay. Our room was superb, with a great view of the bay. The bed and pillows were very comfortable (where can we buy those pillows?). The room was very quiet. In many hotels, you will often hear some buzzing noise of AC (?), but not in this hotel. We particularly enjoyed our time in the guest lounge with a reading room—looking over Ago Bay at sunset and enjoying small but exquisite hors d'oeuvres (the quiche was a killer!). For non-readers, this is a romantic place to look into your lover’s eyes. I enjoyed reading, relaxing next to my husband, who was sipping wine. I couldn’t finish “Karei-naru Ichizoku” so we will come back to finish the book. It would be better if the reading room had a better selection of books both in Japanese and in English--for example, some novels set in ocean resort hotels (I can recommend some), and reading lamps (for after sunset). Our stay concluded with an amazing breakfast. Although it was called “American breakfast,” it came with soup (which tasted great) and a salad (which tasted great, too, and very very fresh—cucumbers tasted amazingly juicy). I have never had a better egg benedict! The hollandaise sauce is flavored with shrimp, elevating the egg benedict to a real French dish. Overall, this is the best place to come when you want to be pampered. We will definitely stay at this hotel again.

Having come to Ise to visit Ise Shrine, while I had to work online, I needed a good internet access and selected this hotel. The building is new and super clean overall. It should have been perfect if the internet access was good, though the location is a bit away from Ise Shrine and the Ise stations. Two reasons why I give just three stars. 1. The most important thing - Internet access! Terrible. Wifi keeps falling, and I need to reset the Wifi on mobile and the laptop. VPN is no way. Zoom didn't work, either. Just pathetic. With the third call with the front desk, I got a router, which never had a Wifi signal and was useless. I ended up bringing out my Rakuten pocket router, and it was able to make my day, whew!  I'm sure the hotel staff would help till I get the comfortable internet access. I tried but lost a patience after having called them three times (I was 7-minute late for my Zoom meeting, being hassled to get connected, that should be a good reason to take one star down, too).2. I wanted to use the big bathtub for a comfort from my long trip, but I got hesitated to pass through the front area and didn't go and use. The hotel allows the guests to wear Yukata and Tanzen to come to the bath, but I didn't want to. I don't get how the guests can be comfortable in Yukata in lobby. Even with my regular clothes, well, I couldn't imagine myself passing through the people at the front desk right after taking the bath... I've never seen a hotel with such a awful bathroom location, so one star down, definitely. お伊勢参りが目的で、でも仕事があるためこのホテルを予約しました。インターネットアクセスがマストなるも、結局使えず、セットアップに悪戦苦闘しただけ。ホテルのロケーションは町から離れており、インターネットアクセスの状態からして、結果として、このビジネスホテルにする必要はなかったです。