Hotel berhampiran umi no ue, Toba

3月8日に宿泊しました。7階757号室です。毎年伊勢参りに行くのですが、その際にいつも宿泊施設選定に困っていました。「いまいちだったね～」とか「酷かったね～」という感想しか出ない宿が多かったからです。特に前年の宿（前年度投稿参照）はとんでもない宿でした。そのとんでもない宿よりトリップアドバイザー上でのランキングが下である戸田家さん･･････こういうこともあり、最初は期待していなかったのですが、今回の宿泊でその自分の考えを訂正させられました。結論から言えば「素晴らしい宿」です。私の評価の基準は「人（の動き）」です。そこで働いていらっしゃる方の立ち居振る舞いが良ければ、宿は必然的に内的にも外的にも良くなります。こちらの宿のスタッフの方々は本当に素晴らしかったです。したがってよく見ると、建物や部屋の造りは古くても、手入れが行き届いているのがよく分かります。またスタッフの皆さんの努力で古さを魅力に変えようという努力の跡も見受けられます。もちろん新しいことを取り入れてカスタマーを喜ばせようという点もあります。特に食事場所での御料理の提供の仕方や料理内容にそれが見受けられました。あえて、それでもマイナス点を指摘すれば、温泉へのアクセス路に風情がない点と露天風呂の足場が本当に滑りやすいので、特に高齢者は気を付けないと危ないと感じた点です。いずれにせよ、私の毎年の伊勢詣での宿泊経験から言えば、戸田家さんは堂々1位です。来年も宿泊予定です。

オーシャンビューのお部屋から見える景色がとてもよかったです。高層階でしたので眼下には静かな入り江といかだ、行き交う船も時間の流れをゆったりと感じました。 近くのレストランのマップをくれたので行ってみましたがどこも混んでて予約できなかったのですが、少し待てば空くとのことで待ちました。待った甲斐はありました。とても美味しいお刺身とか地元のシーフードがかなりお値打ちな料金でいただけました。やはり地元の人に聞いていくのがベストだと改めて思いました。 ホテルの温泉は地下2,000メートルから湧いているとのことで、肌触りは柔らかいというか、ヌルヌルするようなお湯で、すべすべになって気持ちよかったです。また機会があれば泊まりにきたいと思いました。

Have loved Toba for many years..and stayed at the Toba Grand many times. Only on 1 occasion was I lucky enough to stay in a Sakura room on the 8th floor…but not so lucky on this my last stay in Toba. The good points: 1.Free shuttle to/from the hotel and the driver handed out wet towels on this occasion 2.Welcome drinks in the lobby 3.A good selection of food for dinner & breakfast 4.The hot spring baths are good. The bad points: 1.The hotel is badly in need of refurbishment in the rooms on 6th & 7th floors/Badly stained & old windows and the room and bathroom/toilet are out of date. 2.The restaurant area is really dirty in certain places and insects can be seen running about!The were too many families with young children here this time and the restaurant was crowded all the time it seemed. 3.The Japanese staff have no English language skills…but the abundance of Nepalese staff at this hotel at present helps a little in that regard. This hotel has a wonderful location…and if you want to look out at the water then it is good…but as mentioned Toba seems to be a neglected area in many respects…and this is certainly true for this hotel at present.

Remarkable stay. The hotel is a bit older but has incedible grandeur. Staff extremely friendly and helpful, though communication in English is not always easy. Pools are not in best shape. The Onsen on the other hand is fantastic, absolutely splendid, and so are the rooms, with fantastic sea view. We had futon beds. Breakfast traditional Japanese style, and a special thanks to Chris, who guided us through the process. Hotel shuttle bus runs on fixed schedule to the centre of town, and taxis are not readily available. The hotel staff was so friendly to pick us up when we were stuck in town one evening, many thanks for this and the unforgettable stay.

Wonderful time at that hotel thank you for keeping us happy and excited all the time we enjoyed the food and the benefits of the hotel the staff really good at their services and the food quality is very good the view was really nice and the room was clean thanks to all hotel team work

Location was decent - about 8-9 min walk from JR Iseshi station. Hotel lounge area was super. Just refurbished/looks modern and trendy, with a 24/7 coffee and tea bar. Room itself - clean-ish, felt alright, but I get what other reviewers mean when they say it is old. The rooms are clean, very basic but not modern. Wallpaper slightly peeling but they are trying their best to keep up appearances. Bathroom was clean. Reception lady was really earnest and nice. Overall, for the price paid in this area, I have no complaints and would stay again unless I find something better at same value.

12階のスタンダードツインに宿泊しました。部屋の窓からは伊勢市駅の広い構内から宇治山田駅まで見渡すことができ、近鉄とJR参宮線のジオラマを見ているようで、鉄道好きの私には見飽きない景色でした。部屋は清潔で、ベッドはセミダブルサイズが1台とシングルサイズが1台、2人で寝るだけなら問題ない広さでした。ベッドサイドにはそれぞれ100Vのコンセントがあり、ベッドに寝ころびながらスマホを充電するのに良かったです。強いて言えば、ベッドサイドに充電用のUSBジャックがあれば、充電器は不要だったのにということくらいでしょうか。空の冷蔵庫と湯沸かしポットは好きな飲み物を飲むのに便利でした。 15時から24時まではレストラン入口のレギュラーコーヒーが飲み放題で、部屋でくつろぐのに良かったです。また、人工温泉の大浴場は洗い場が6人分、浴槽もそこそこの広さでしたが、私が利用した夜8時と朝5時には利用者がいずれも3～4人程度で手足を伸ばしてゆったりと入浴でき、神宮参拝の疲れが取れました。1,100円のバイキング朝食は、目の前で調理しているプレーンオムレツがあったり、ご当地グルメの伊勢うどんがあったりと、値段以上の価値があったと思います。旅先で不足しがちな野菜をたっぷりと摂ることができました。機会があればまた利用したいと思います。

Stay for one night to visit the Shima Spain Village. The location is a little bit far from the main station. However, the hotel have shuttle bus service and we could arrive the destination smoothly. The room is clean, the free hot spring (onsen) is good, the buffet-style breakfast is not bad, and the staff is very friendly. Overall, it's a nice stay.

Having come to Ise to visit Ise Shrine, while I had to work online, I needed a good internet access and selected this hotel. The building is new and super clean overall. It should have been perfect if the internet access was good, though the location is a bit away from Ise Shrine and the Ise stations. Two reasons why I give just three stars. 1. The most important thing - Internet access! Terrible. Wifi keeps falling, and I need to reset the Wifi on mobile and the laptop. VPN is no way. Zoom didn't work, either. Just pathetic. With the third call with the front desk, I got a router, which never had a Wifi signal and was useless. I ended up bringing out my Rakuten pocket router, and it was able to make my day, whew!  I'm sure the hotel staff would help till I get the comfortable internet access. I tried but lost a patience after having called them three times (I was 7-minute late for my Zoom meeting, being hassled to get connected, that should be a good reason to take one star down, too).2. I wanted to use the big bathtub for a comfort from my long trip, but I got hesitated to pass through the front area and didn't go and use. The hotel allows the guests to wear Yukata and Tanzen to come to the bath, but I didn't want to. I don't get how the guests can be comfortable in Yukata in lobby. Even with my regular clothes, well, I couldn't imagine myself passing through the people at the front desk right after taking the bath... I've never seen a hotel with such a awful bathroom location, so one star down, definitely. お伊勢参りが目的で、でも仕事があるためこのホテルを予約しました。インターネットアクセスがマストなるも、結局使えず、セットアップに悪戦苦闘しただけ。ホテルのロケーションは町から離れており、インターネットアクセスの状態からして、結果として、このビジネスホテルにする必要はなかったです。

This was definitely my best experience at a hotel in Japan. Hotel staff were very courteous and attentive. We were treated like VIPs throughout the stay. Our room was superb, with a great view of the bay. The bed and pillows were very comfortable (where can we buy those pillows?). The room was very quiet. In many hotels, you will often hear some buzzing noise of AC (?), but not in this hotel. We particularly enjoyed our time in the guest lounge with a reading room—looking over Ago Bay at sunset and enjoying small but exquisite hors d'oeuvres (the quiche was a killer!). For non-readers, this is a romantic place to look into your lover’s eyes. I enjoyed reading, relaxing next to my husband, who was sipping wine. I couldn’t finish “Karei-naru Ichizoku” so we will come back to finish the book. It would be better if the reading room had a better selection of books both in Japanese and in English--for example, some novels set in ocean resort hotels (I can recommend some), and reading lamps (for after sunset). Our stay concluded with an amazing breakfast. Although it was called “American breakfast,” it came with soup (which tasted great) and a salad (which tasted great, too, and very very fresh—cucumbers tasted amazingly juicy). I have never had a better egg benedict! The hollandaise sauce is flavored with shrimp, elevating the egg benedict to a real French dish. Overall, this is the best place to come when you want to be pampered. We will definitely stay at this hotel again.