Ulasan Hotel Rakuragu

Location was great, easy to travel to popular areas like Ginza, Akiharaba, Shibuya etc! Staff was very friendly, almost all spoke English and they made sure we were comfortable at every turn. Housekeeping was spick and span, rearranged as if we were staying there for a first night but may have threw our mini travel essentials sachets mistakenly. Keep your essentials organised and you should be fine!

First, this is a new hotel ard one month in operation when I stayed there. I like the multi-national service team there, they are helpful and friendly. They also helped me call a restaurant to make reservations and received a package for me before I arrived in Tokyo. But as a new hotel, there are teething problems. First night, I wanted to check in around 11pm or so, but had to wait at the lounge for some time till around midnight while they said they were fixing the fridge in my room. Then, for the first two nights, I realised my aircon wasn’t working properly. I asked them to try fixing it on the second day but nothing happened. Finally, I requested on the third night to have my room changed which, thankfully, they did. On the second night, I also realised the over-enthusiastic cleaner threw away my sachets of skincare, which I carefully placed all of them in a cup for continued use. Guess the cleaner is not familiar with how hotels are usually sold cleaned and to only throw items which are placed in the rubbish bin. Then please note there is no TV across their rooms at all. And the emergency exit is in the shower cubicle. Indeed, as a solo traveller I am rather afraid someone might burst into my shower when I am bathing through the emergency door… It is nice that there are balconies but there is no view… The hotel is also far away from Tokyo station. Contrary to their advice, the cab fare is not just the flagging rate of around 500 yen or so. The eventual fare was 1,100 yen. So be aware of this as you decide to cab there from Tokyo station. It is like a 7-min walk from Mitsukoshimae station if I recall the name correctly, so it’s still alright.

Mix feeling about this place. It depends on whether you want nightlife or a quiet hotel in a high-end district. It is close to the high-end shopping district and multiple metro railway stations. Nighttime, the area is dead. There is no room service during nighttime, and the front desk is empty. No water bottle offerings, need to buy from vending machines. Small towers and fridge. Some might like it, really really quiet area at night.

Asked for additional 2000yen just because we check out at 11:40am with no reminder or mentioned when we check in. Not a good location and the room is very small, not worth it nor recommended.

Stayed here for 3 nights and it was a really nice experience. The front desk staff were all very friendly and helpful. There is no TV in the room but all we need is a clean place to take a good rest so it's all fine. The location is good too it only takes around 5 minutes walk to the nearest station. Will return next time travelling to Japan!

everything is good but only no tv

比較驚喜的是一梯兩户，和朋友出行，住在同一層，這一層就我們兩間房，感覺很私密也很安全。設計很有感覺，乾淨簡單，潔癖患者友好。地理位置不錯，感覺是居民區，鬧中取靜的位置，比較適合我們隨心逛買的節奏。下次還會考慮這裏，主要是感覺很安全，不鬧騰。

出差選了這家，i人表示有點舒暢！選到一個舒心的酒店給我這次順利出行打下了基礎！前台的小姐姐小哥哥們非常nice，感覺來自全球各地，全英文服務，我英文一般，但不妨礙和他們交流順暢，事事有迴應，非常專業！房間也不錯，很乾凈很有設計感，在日本住過的酒店裡算非常大的了，好像還得了設計獎。地理位置也還行，感覺是鬧中取靜的居民區，晚上非常安靜，早起周邊走一走很chill！值得誇一下酒店旁邊的洗衣房，45分鐘洗➕烘乾，出差的話非常方便。下次帶家人來也會考慮再預訂～

非常贊，非常乾淨，非常大，來日本住的最大的房間了，之前其他酒店房間要去電梯口開箱子，這個房間內可以並排打開3個箱子。Rakuragu非常有設計感，前台工作人員溝通順暢，這裏離三越百貨很近，附近有很多吃的，離地鐵站也很近。屬於遠離銀座喧囂但是也不失繁華，娃也很滿意這次住宿，非常推薦帶娃出行居住。

酒店地理位置很好，到附近兩個地鐵站都是5分鐘路程，樓下就有24小時洗衣房很方便，周圍吃的便利店也很多。酒店不大，一層就兩間房。房間整體設計感很棒，簡約好看。如果預算足夠住有陽台的感覺會更棒。

帶公司團隊出差下榻貴酒店，是東京酒店的一股清流，精緻但不算小，住下來體驗不錯，滿足所有基礎需求，整個酒店taste很好，衞生細節也不錯，下次去東京會考慮繼續入住！

環境寧靜，床褥舒服，沖涼設備好，冷氣充足。服務員態度很好。唯一不足沒有電視。酒店位置方便，鄰近有購物商場和食肆，到車站十分方便。

酒店很新，在安靜的街區，房間大小合適，各種洗漱用品房內都很齊全。酒店設計很簡潔，有陽台的房間三個旅行箱都可以打開，熱水水壓很足，房間沒有電視機，酒店也沒有早飯的，附近吃東西的店很多，前台隨時有人，也不會來打擾，兩個地鐵站出口就在幾百米內，去銀座可步行到達。下次還會選擇。

房間設計的很漂亮，但是作為遊客並不推薦。 首先25平米的房間在東京不算小，卻完全沒有放東西和喝杯水的空間，衹有一張床，燒水衹能在洗手枱。衣服也衹有兩個簡易掛鈎。沖杯咖啡杯子都挨着牙刷。晚上餓了想吃個泡麪更是沒空間，也沒條件。 其次離幾個地鐵站都有10min左右的路程。這在東京酒店中算比較遠的。 消防通道還在浴室內，可以理解但有些擔心。 有陽台，但沒有風景，欄桿太細也不敢靠近。 洗漱用品特別是牙刷拖鞋，對比其他同價位的酒店品質實在太差。 不過服務很好，前台人員國際化都很熱情，英語都非常好。走到三越百貨，高島屋大概十五分鐘的距離。購物還是比較方便的。