The Royal Park Hotel Ginza 6-Chome

The hotel environment is nice and very new. The bed is extremely comfortable, and after long days of shopping until late at night, it was very relaxing to be able to take a bath and rest before sleeping. However, there is one very important issue that seriously needs improvement‼️ The attitude of the front desk staff was very poor, especially during the morning shift. I stayed for four nights, and during the last two days, the front desk repeatedly failed to prepare bathrobes for my child. At times we were told that there were no children’s bathrobes available, and at other times we were told to come downstairs to collect them ourselves. The explanations were inconsistent, and the attitude was unhelpful. In addition, the supplies in the bathing area were not properly replenished. For two consecutive days, cups were not refilled, and the lotion was also not topped up. Overall, the hotel has good facilities, but the front desk service and attention to detail significantly affected the overall stay. I sincerely hope the management will address these issues and make improvements.

Lovely breakfast. My daughter enjoyed the public bath. Shuttle bus directly to and from the airport can be found across the street at Courtyard Marriott.

Location is close to metro. Hotel is situated between Ginza shopping area and Tsukiji. Walking to Ginza Shopping is less than 10 minutes. The same for Tsukiji market. Walking to Shimbashi is slightly longer but less than 15 minutes. Facilities are new, bathroom area is big. Shower pressure is strong and water heater works! Room is very clean, size is big and bed is probably super king. Although the room is big but because of the big bed, the open space to place two medium size luggages without blocking the passageway is a problem. We eventually decided to place one luggage on the sofa and one at the corner of the room. Window soundproofing is not enough to block the traffic noise so for light sleepers, prepare a pair of earplugs will solve the issue. Overall, it is a very good hotel stay.