The Ritz-Carlton, Tokyo

Ulasan The Ritz-Carlton, Tokyo

The Ritz-Carlton, Tokyo

Tokyo Midtown 9 Chome-7-1 Akasaka, Minato, 107-6245 Tokyo, JepunLihat Butiran Hotel
The Ritz-Carlton, Tokyo
The Ritz-Carlton, TokyoThe Ritz-Carlton, TokyoThe Ritz-Carlton, Tokyo
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Ulasan Tetamu

9.0/10
Great
153 ulasan
Ulasan yang disahkan
Location9.1
Amenities8.7
Service9.0
Cleanliness9.1
Tapis mengikut:
Susun mengikut:
All reviews(153)
Positive reviews(150)
Reviews with photos/video(35)
Great service(35)
Great location(23)
Awesome rooms(22)
Loved the view(12)
Large rooms(7)
Clean and tidy(6)
Well decorated(5)
Luxurious(5)
Negative reviews(3)
IsXinYun
Club Deluxe King Room
Daftar masuk pada Jul 2026
Solo traveler
63 ulasan
10/10
Outstanding
Disiarkan pada 8 Sep 2026
Enjoy exclusive panoramic views of Tokyo's Roppongi from dusk till night – absolutely captivating. The executive lounge features evening performances, and it's super convenient that the room is on the same floor. The hotel's location is excellent and very convenient.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 感謝您選擇東京麗思卡爾頓酒店。很高興得知您喜歡六本木的迷人景色、行政酒廊的演出以及酒店便利的地理位置。您的肯定是對我們最大的鼓勵。期待不久後再次歡迎您的光臨。
Anonymous User
Tokyo Deluxe Twin, Guest Room, 2 Doubles, Skyline View
Daftar masuk pada Mei 2026
Business traveler
2 ulasan
9.5/10
Amazing
Disiarkan pada 3 Jul 2026
The hotel's location is excellent, perched on a hill with a fantastic view. The service is great too, and the lobby is grand and beautiful. They light candles in the evening, which adds a lovely touch of ceremony and creates a wonderful atmosphere. The only minor drawback is that the hotel is a bit older and shows its age slightly. Breakfast is superb, with beautiful presentation and delicious food. Highly recommended!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your valuable stay experience! We are delighted that you enjoyed the hotel's views, service, lobby atmosphere, and delicious breakfast. We also appreciate your feedback on the hotel's facilities. We look forward to welcoming you back to The Ritz-Carlton, Tokyo in the near future.
Guest User
Deluxe King, Guest room, 1 King
Daftar masuk pada Jun 2026
Business traveler
41 ulasan
10/10
Outstanding
Disiarkan pada 2 Ogo 2026
The basic setup of this hotel is decent. The breakfast area is a bit small, but the location is quite convenient for transportation. Overall, it's pretty good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your stay experience. We are delighted that you appreciated the hotel's facilities, convenient location, and overall stay. We also appreciate your valuable feedback on the breakfast restaurant. We will continue to optimize the guest experience and look forward to welcoming you back again.
Lisa10221023
Deluxe King, Guest room, 1 King
Daftar masuk pada Jun 2026
Business traveler
38 ulasan
10/10
Outstanding
Disiarkan pada 21 Ogo 2026
The room was clean, tidy, comfortable, and well-ventilated. It was a really pleasant stay, and the experience was fantastic! The service attitude was superb. I will definitely choose this place again in the future.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您的高度認可!很高興您喜歡乾淨舒適的客房,並擁有愉快的入住體驗。您對我們服務的讚賞是對團隊最大的鼓勵。期待未來再次歡迎您的光臨,為您帶來一如既往的優質體驗!
Guest User
Club Deluxe King Room
Daftar masuk pada Jun 2026
Business traveler
19 ulasan
10/10
Outstanding
Disiarkan pada 16 Ogo 2026
My friends and I were on a business trip, and I booked this hotel for them. They had a pretty good experience. The transportation, decor, ambiance, bedding, dining, and executive lounge were all quite satisfying overall.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您選擇入住並與朋友一同體驗酒店!很高興得知您對交通便利性、酒店環境與裝修、舒適的床品、餐飲服務以及行政酒廊都感到滿意。感謝您的肯定與支持,期待未來有機會再次歡迎您和您的朋友入住!
Guest User
Deluxe Twin Room
Daftar masuk pada Mei 2026
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 28 Jun 2026
Staying at The Ritz-Carlton, Tokyo was an ultra-luxurious experience! Our high-floor room overlooked both Tokyo Tower and Mount Fuji. The service was attentive and thorough, the room was spacious and comfortable, and the breakfast was excellent. The convenient location in Roppongi made it an unforgettable stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您分享入住體驗!我很高興得知您喜歡寬敞舒適的客房、豐盛的早餐,以及從高樓層欣賞東京鐵塔和富士山的美麗景觀。您的讚賞對我們團隊而言是莫大的鼓勵。感謝您選擇東京麗思卡爾頓酒店,期待不久的將來再次歡迎您的蒞臨。
Guest User
Deluxe King, Guest room, 1 King
Daftar masuk pada Sep 2025
Family
16 ulasan
10/10
Outstanding
Disiarkan pada 7 Okt 2025
perfect location, wonderful service, but the hotel is getting a bit old now… could use a renovation.
Jawapan daripada Pihak Penginapan: Thank you for your kind comments regarding our location and service. We are pleased to know you enjoyed your stay overall, and we appreciate your honest feedback about the condition of the hotel. Your comments have been shared with our management team as we continue to review opportunities for future enhancements. Warm regards, Sayaka Goto Director of Quality
Guest User
Superior Suite, 2 Double Beds
Daftar masuk pada Feb 2026
Couple
9 ulasan
6.5/10
Disiarkan pada 15 Mac 2026
Very old and really do need a renovation. Rather pricy and not worth staying at all. There are many other hotels in Tokyo better than this .
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your feedback. I regret to hear that your stay did not meet expectations, particularly regarding the condition of our facilities and overall value. Your comments have been shared with our management team for review, as guest feedback is essential in guiding our ongoing improvement efforts. We appreciate you taking the time to share your experience. Warm regards, Sayaka Goto Director of Quality
Weirui88119
Tokyo Deluxe King, Guest Room, 1 King, Skyline View
Daftar masuk pada Jan 2026
Family
3 ulasan
10/10
Outstanding
Disiarkan pada 3 Mac 2026
The room was very spacious and comfortable, and we even got an upgrade to a higher floor with a fantastic view.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的客人、感謝您分享寶貴的意見。您的正面反饋將極大鼓舞我們的紳士淑女團隊。我們將持續致力於提供卓越的服務,不斷提升賓客的整體入住體驗。再次感謝您選擇入住東京麗思卡爾頓酒店,期待在不久的將來再次歡迎您的光臨。
Anonymous User
Deluxe King, Guest room, 1 King
Daftar masuk pada Jan 2026
Solo traveler
7 ulasan
10/10
Outstanding
Disiarkan pada 23 Feb 2026
Roppongi is very convenient, and the service is top-notch. The breakfast was also quite good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your valuable feedback. Your positive feedback greatly encourages our team of gentlemen and ladies. We will continue to dedicate ourselves to providing exceptional service and enhancing the overall guest experience. Thank you again for choosing to stay at The Ritz-Carlton, Tokyo, and we look forward to welcoming you back in the near future.
vleunge
Deluxe Twin Room
Daftar masuk pada Okt 2025
Business traveler
9 ulasan
8.0/10
Very good
Disiarkan pada 12 Dis 2025
Their reception is polite and helpful. Her english is better than most in Japan. Love the hotel, jsut hope they are more I like their hotel, top notch, will definitely come again wehn I get the chance.
Jawapan daripada Pihak Penginapan: Thank you for sharing your valuable feedback. Our Ladies and Gentlemen will be greatly encouraged by your positive feedback. We will continue to deliver exceptional services and enhance overall experiences for our valuable guests. Thank you once again for choosing to stay with us, and we look forward to welcoming you back to The Ritz-Carlton, Tokyo in the near future. Warm regards, Sayaka Goto Director of Quality
Guest User
Tokyo Deluxe King, Guest Room, 1 King, Skyline View
Daftar masuk pada Sep 2025
Business traveler
40 ulasan
10/10
Outstanding
Disiarkan pada 3 Dis 2025
Centrally located in Roppongi, with a high-end Midtown shopping mall right downstairs. This area sees fewer tourists compared to Ginza and is popular among local affluent residents, with a well-developed dining scene. The hotel itself features classic and traditional decor.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your valuable feedback. Your positive feedback greatly encourages our team of gentlemen and ladies. We will continue to dedicate ourselves to providing exceptional service and enhancing the overall guest experience. Thank you again for choosing to stay at The Ritz-Carlton, Tokyo, and we look forward to welcoming you back in the near future.
Guest User
Tokyo Deluxe Twin, Guest Room, 2 Doubles, Skyline View
Daftar masuk pada Apr 2025
Solo traveler
6 ulasan
9.5/10
Amazing
Disiarkan pada 31 Mei 2025
Luxury and quite expensive hotel, large and comfortable room with a wonderful view of the city landscape; maybe you'd expect for that price a better breakfast buffet.
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We are pleased to hear that you enjoyed the spacious and comfortable room as well as the city views. We appreciate your comments regarding the breakfast buffet, which have been shared with our team as we continue to enhance our offerings and overall guest experience. Warm regards, Sayaka Goto Director of Quality
Guest User
Tokyo Deluxe Twin, Guest Room, 2 Doubles, Skyline View
Daftar masuk pada Okt 2024
Family
6 ulasan
9.5/10
Amazing
Disiarkan pada 8 Nov 2024
Wow! One of our best stays in tokyo. Rooms are very huge and the spa amenities are great
Jawapan daripada Pihak Penginapan: Thank you for choosing The Ritz-Carlton, Tokyo on your recent stay in Tokyo. We are delighted to hear that the stay was the best in Tokyo and you liked our room and spa amenities.We are looking forward to welcoming you again whenever your travel brings you back to Tokyo.Warmest regards,Sayaka GotoDirector of Quality
Guest User
Luxury Suite, 1 Bedroom Suite, 1 King
Daftar masuk pada Mei 2024
Traveling with friends
14 ulasan
10/10
Outstanding
Disiarkan pada 21 Jun 2024
The staff were friendly, and the room was comfortable and nice view.
Jawapan daripada Pihak Penginapan: Dear BENLU, Thank you for sharing you valuable feedback with us. I am delighted to see you enjoyed your stay in all aspects. We will continue to provide the highest level of service. We are looking forward to welcoming you back to The Ritz-Carlton, Tokyo!Warmest regards,Sayaka GotoDirector of Quality