Ulasan Sutton Place Hotel Ueno

Jawapan daripada Pihak Penginapan: Thank you very much for booking our "Room Only Plan" and for sharing your feedback regarding the cleanliness and location. We are delighted to hear that you were satisfied with your room and were able to relax. We are also encouraged to hear that you found our location convenient and close to Ueno Station. We will continue to strive to provide you with a comfortable stay in the future. We look forward to welcoming you back again. Sutton Place Hotel Ueno, Sasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Sutton Place Hotel Ueno and for sharing your experience. We are pleased to hear that you enjoyed the night view and could see Tokyo Skytree from your room. It is also wonderful to know that our location suited your plan to spend the day visiting the museums in Ueno Park. We appreciate your recognition and hope to welcome you back for another comfortable stay and a similarly memorable view.Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Thank you for choosing Sutton Place Hotel Uenosasaki and sharing your experience. We are pleased to know that you had convenient access to the meeting space on the 3rd floor while checking in, making your travel and meeting arrangements smoother. Although the room was not large, we maintained it clean and well-equipped to ensure your comfort and peace of mind; the hotel also offers convenient access to the station. Thank you again for your recommendation, and we look forward to your next business trip. Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your kind review of Sutton Place Hotel Ueno. We are pleased to hear you enjoyed our convenient location in Ueno, as well as the cleanliness of your room and the service provided by our team. We are also glad you found a great sushi option nearby—thank you for sharing your experience. We hope to welcome you back for another comfortable stay.Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your experience with us. We are pleased to hear that you found the room spacious and comfortable. We are also glad that the location suited your plans, with easy access to the museum, nearby dining, and Ueno. Your kind remarks are truly appreciated and will encourage our team to continue delivering a high standard of hospitality. We look forward to welcoming you back again for another relaxing stay at Sutton Place Hotel Ueno.Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Thank you for sharing your experience with us. We are pleased to hear that your mother enjoyed her three-day stay and that our location near Ueno Station added convenience to your visit. We also appreciate your kind remarks about the hotel being of an older style while maintaining a clean and comfortable environment throughout your stay. It is wonderful to know that the value package option met your expectations as well. We will continue working to provide reliable comfort and thoughtful options for our guests, and we look forward to welcoming you back to our hotel again.Sutton Place Hotel Ueno sasaki

Jawapan daripada Pihak Penginapan: Thank you for staying at Sutton Place Hotel Ueno and for sharing your valuable feedback. We appreciate your comments regarding the convenient location near the subway and the overall cleanliness of the room. We also sincerely apologize for the impolite language and poor service attitude at the front desk during check-in. Furthermore, we will carefully review and continuously improve upon any shortcomings in our experience, such as the cramped room size and the easily movable bed, to provide a better reception and stay experience for every guest. Sutton Place Hotel Ueno sasaki

Jawapan daripada Pihak Penginapan: Thank you so much for choosing our hotel and sharing your experience. We appreciate your satisfaction with the convenient location, approximately a 5-minute walk from Ueno Station and the park. We sincerely apologize for any inconvenience you mentioned, such as the small room size, limited luggage storage, and the small lobby area and lack of complimentary coffee. Your feedback has been taken seriously, and we will continue to review and optimize these details to provide you with a more comfortable stay in the future. Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your positive experience with us. We are pleased to hear that the coin laundry, dryer, and water filter made your stay more convenient, and that your Deluxe Room provided a spacious, comfortable environment for a cozy stay. We look forward to welcoming you back again.Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: 衷心感謝您選擇入住並分享體驗。我們非常高興瞭解到您對酒店環境的整潔度與整體細緻度給予肯定；同時也感謝您提及酒店鄰近JR上野站，出行便利性符合您的預期。得知房間空間較預想更寬敞，我們也感到由衷欣慰。再次感謝您的認可，誠摯歡迎您下次再來Sutton Place Hotel Ueno入住，我們將持續為您提供更穩定的服務與舒適的居住體驗。Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your feedback. We are pleased to hear that you found the location convenient and the room clean. At the same time, we sincerely apologize for the inconvenience you experienced with the room access method, as you mentioned that it requires you to carry an actual key instead of a keycard. We understand how this may affect day-to-day convenience, and we value your comments as they help us better review guest experience details. We hope to have the opportunity to welcome you back and provide a more comfortable stay.Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you very much for taking the time to share your experience with us. We are pleased to hear that our location near Ueno Station made it convenient for you to bring and handle your luggage upon arrival. It is also wonderful to know that our front desk team provided courteous and professional assistance, and that the information you received was explained thoroughly. We are glad the room size exceeded your expectations and that there was ample space for your medium-sized luggage to be opened comfortably. Furthermore, we appreciate your mention that you may leave your luggage after check-out if you wish to explore the area and avoid rush hour. We sincerely hope to welcome you back again for another enjoyable stay.Sutton Place Hotel Uenosasaki

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Sutton Place Hotel Ueno and for sharing your detailed experience. We are pleased to hear that our convenient location near Ueno Station and the Skyliner service to Narita Airport made it easy for you to reach many destinations within a short travel time. We also appreciate your kind remarks about the room size, which offers more space compared with many Japanese business hotels, while remaining competitively priced.At the same time, we note your feedback regarding the limited facilities and the charge for coffee. We will review your comments to ensure we continuously improve the overall value and guest experience.Thank you again for your stay and for taking the time to write. We hope to have the opportunity to welcome you back for another visit in the future.Sutton Place Hotel Uenosasaki