Hotel Toms

Ulasan Hotel Toms

Hotel Toms

7 Chome-21-5 Nishikamata, Ota Ward, Tokyo, 144-0051, JapanLihat Butiran Hotel
Hotel Toms
Hotel TomsHotel TomsHotel Toms
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.9/10
Very Good
83 ulasan
Ulasan yang disahkan
Location8.5
Amenities8.9
Service9.1
Cleanliness8.9
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Susun mengikut:
All reviews(83)
Positive reviews(32)
Reviews with photos/video(3)
Great service(9)
Awesome stay(6)
Awesome rooms(5)
Great location(3)
Guest User
Standard Dobule Non-Smoking
Daftar masuk pada Mei 2025
Business traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 28 Jun 2025
The staff were very friendly and welcoming. Although the hotel is a bit of a walk from the main station, the distance was manageable and actually a nice stroll. The breakfast was simple but enough for a light start to the day. While some of the facilities might feel a bit basic, the rooms were spacious, which made the overall stay comfortable.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Hotel Toms.We appreciate your compliments on our staff and facilities.We are glad to hear that you enjoyed our breakfast, which is a simple menu but a service that we continue to provide to satisfy our guests even if it is free of charge.We will consider whether there is anything we can do to address the points you have pointed out, and although it is difficult to take fundamental measures, we will continue to work toward making improvements, even if only a little.We will continue to make every effort to make your stay as comfortable as possible. We look forward to welcoming you again.
Guest User
Semi Double Room Non Smoking
Daftar masuk pada Okt 2025
Couple
2 ulasan
10/10
Outstanding
Disiarkan pada 5 Nov 2025
That was a good hotel, but didn’t expected closed doors of the hotel after 11:30 am😹
Jawapan daripada Pihak Penginapan: Thank you for staying at Hotel Toms.We sincerely apologize for any inconvenience caused. The main entrance is open at 11:00 AM.As we inform all guests during check-in, for security reasons, the main entrance is locked from midnight to 5:00 AM.During consecutive stays, we cannot enter your room during cleaning. You may be asked to step out or wait in the lounge.We deeply apologize for any inconvenience and appreciate your understanding and cooperation.We will continue striving daily to ensure your satisfaction. Our entire staff sincerely looks forward to welcoming you back.
Joyce NSY
Semi Double Room Non Smoking
Daftar masuk pada Jul 2025
Couple
7 ulasan
7.5/10
Disiarkan pada 3 Ogo 2025
The hotel seems old with all the old furniture and finishing. Not much amenities were provided compared to the same range & budget of hotels. The room aircond was not strong enough since it's during summer time. But the room is spacious compared to other ranges of hotels.
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Hotel Toms.We are very sorry for any inconvenience caused by the old hotel.Although it is difficult to improve the facilities, we will make every effort to inspect and maintain them as much as possible.Regarding amenities, we have removed the amenities in front of the front desk on the first floor and have prepared toothbrushes, coffee and tea packets in the rooms. Other amenities such as hairbrushes and cotton are available at the front desk. We apologize for any inconvenience this may cause to our guests, and ask for your understanding that this is part of Rio Hotels Group's overall commitment to the SDGs.All of us at Rio Hotels Group will continue to make every effort to satisfy our guests.We sincerely look forward to welcoming you again.
QQept
Semi Double Room Non Smoking
Daftar masuk pada Jun 2025
Couple
5 ulasan
10/10
Outstanding
Disiarkan pada 29 Jul 2025
A great hotel with a very friendly atmosphere and helpful staff. It's really close to the subway station and Haneda airport.
Jawapan daripada Pihak Penginapan: Thank you very much for staying at Hotel Toms.We sincerely appreciate your kind words to our staff.There is a paid shuttle bus from Kamata Station to Haneda Airport, so transportation should be convenient.We will continue to do our best to provide you with a comfortable stay. All of our staff look forward to seeing you again.
O & r
Semi Double Room Non Smoking
Daftar masuk pada Mac 2025
Couple
23 ulasan
10/10
Outstanding
Disiarkan pada 20 Apr 2025
Really good place, jusr really expensive.
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Hotel Toms from among many hotels.We are glad to hear that you had a pleasant stay with us.We apologize for the daily price change, but we appreciate your understanding and cooperation.All of us at Hotel Toms will continue to make every effort to satisfy our guests. We look forward to welcoming you again.
Ikea
Single Room Non smoking
Daftar masuk pada Ogo 2023
Solo traveler
22 ulasan
10/10
Outstanding
Disiarkan pada 6 Sep 2023
Great experience, polite customer service staffs. I will definitely patronise again when I re-visit Tokyo.
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Hotel Tom's out of many hotels. Thank you very much for your review and high rating. We will continue to strive to make your stay even more comfortable. All the staff are looking forward to your next visit.
Guest User
Semi Double Room Non Smoking
Daftar masuk pada Jan 2023
Family
1 ulasan
6.5/10
Disiarkan pada 2 Mac 2023
It was a nice building, and was convenient because the hotel was a 8 minutes by walking to the station
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay with us at Hotel Toms. We appreciate your wonderful review and look forward to welcoming you back to the Hotel Toms in the near future.
Guest User
Single Room　 Non-Smoking
Daftar masuk pada Mei 2025
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 23 Jun 2025
This hotel is clean, close to the station, and the staff are friendly. I'd love to return. A simple breakfast was provided, and the bread was delicious, perhaps because they baked it themselves.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at Hotel Toms and leaving a review. We're glad you were satisfied with our customer service. We're also delighted to hear you enjoyed our breakfast bread, which is baked fresh in-house by our staff every morning. We will continue to strive to ensure a comfortable stay for our guests. Our entire staff sincerely looks forward to welcoming you back.
Guest User
Single Room　 Non-Smoking
Daftar masuk pada Jun 2025
Solo traveler
1 ulasan
8.0/10
Very Good
Disiarkan pada 20 Jul 2025
I was glad that they were so courteous even though I made the call late at night!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Hotel Toms from among the many hotels available. We also thank you for your review. We are very happy that you were satisfied with the service provided by our staff. We will continue to strive to ensure your satisfaction. All our staff look forward to welcoming you again.
M298802****
Single Room　 Non-Smoking
Daftar masuk pada Feb 2025
Solo traveler
6 ulasan
10/10
Outstanding
Disiarkan pada 27 Mac 2025
The service is very good, the front desk is warm and polite, the room is clean, very close to the tram station, and there is also a commercial street nearby
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Tom's Hotel among many other hotels. We are glad to hear that you were satisfied with your room and reception service. Our entire staff will, as always, do their best to provide you with the most comfortable accommodation experience. We sincerely look forward to welcoming you again.
^ - ^
Semi Double Room Non Smoking
Daftar masuk pada Dis 2024
Couple
4 ulasan
8.0/10
Very Good
Disiarkan pada 25 Jan 2025
It takes about 10 minutes from Kamata Station, so it is easily accessible. Breakfast is included, but you can eat two types of bread, drinks, boiled rice*, etc.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing HOTEL TOMS from among the many hotels available. As you say, it is about a 10-minute walk from Kamata Station, but we appreciate your kind words about the location. Our breakfast menu is simple, but we continue to provide free services to our customers in order to satisfy them, so we are very happy that you enjoyed it. We will continue to do our best to ensure that our customers have a comfortable stay. All our staff look forward to welcoming you again.
Kaaaao
Semi Double Room Non Smoking
Daftar masuk pada Nov 2024
Couple
6 ulasan
9.5/10
Amazing
Disiarkan pada 8 Jan 2025
I stayed here while using Haneda Airport. It had a renovated feel and was casual and nice. The plan included breakfast, so I was able to depart satisfied with a croissant and coffee.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing HOTEL TOMS from among the many hotels available. Although the breakfast menu is simple, we continue to provide this service to our customers in order to satisfy them even if it is free of charge, so we are very happy that you enjoyed it. We are also honored to receive your compliments about the facilities in the hotel. All of our staff will continue to work hard to ensure that you are satisfied with your stay. We look forward to welcoming you again.
Guest User
Semi Double Room Non Smoking
Daftar masuk pada Ogo 2025
Traveling with friends
1 ulasan
8.0/10
Very Good
Disiarkan pada 16 Sep 2025
very satisfied...see you next time
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing to stay at Tomus Hotel. We are very grateful for your compliments. We will continue to strive to bring you the most comfortable experience. The hotel staff sincerely looks forward to your return.
Huifeidexiongmaobaobei
Single Room　 Non-Smoking
Daftar masuk pada Jul 2024
Solo traveler
70 ulasan
7.5/10
Disiarkan pada 28 Ogo 2024
This is a typical small but complete place with good value for money. Usually it costs only 300-400 yuan, but because I booked late, I ended up paying more than 700 yuan.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at Thomas Hotel. Prices may vary depending on the day, please understand and cooperate. We will continue to work hard to make your stay as comfortable as possible. If you have another chance, please use us again. Our entire staff looks forward to your visit. Thank you for staying at Thomas Hotel. Prices may vary depending on the day, please understand and cooperate. We will continue to work hard to make your stay as comfortable as possible. If you have another chance, please use us again. Our entire staff looks forward to your visit.
Guest User
Single Room　 Non-Smoking
Daftar masuk pada Mei 2024
Solo traveler
1 ulasan
9.0/10
Great
Disiarkan pada 6 Jul 2024
Service * The staff were polite and friendly, and I had a pleasant stay. * The rooms were average in size, but many people said they were clean and comfortable. * Wi-Fi is free, and some rooms have separate sinks in addition to unit baths, which is a nice feature. * As it is away from the downtown area, it is recommended for those who want a quiet stay. Meals * The free breakfast was a buffet, with drinks, fruit, bread, salad, etc., and was delicious.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for choosing Hotel Toms from among the many hotels available. Our hotel is located in a quiet residential area away from the downtown area, so we believe you will be able to relax in a quiet environment. We are also very happy to hear that you had a comfortable stay, and that you praised our service, customer service, and cleaning. Although the breakfast menu is simple, we are very happy that you enjoyed it, as our bread is baked in-house every morning with great care. We will continue to do our best to provide you with a comfortable stay. Please use us again if you have the opportunity. All our staff look forward to welcoming you back.