Ulasan Minn Haneda Airport

Jawapan daripada Pihak Penginapan: Thank you very much for staying with us and for providing us with your detailed feedback. We are delighted that you praised our access to Keikyu Station and Haneda Airport, as well as the convenience of the surrounding area. On the other hand, we apologize for the inconvenience caused by the need for internet access during self-check-in, and for not meeting your expectations regarding soundproofing and room size. We will also take your valuable feedback regarding the amenities into consideration for future operations. We take your comments seriously and will strive to improve our facilities to make them even more comfortable for our guests. Thank you again for your valuable feedback.

Jawapan daripada Pihak Penginapan: We sincerely thank you for staying at our accommodation and for leaving such a valuable review. Although the room size was somewhat small, we were relieved to hear that you were satisfied with the cleanliness. We are also glad to hear that you found the accessibility to the airport and our late-night check-in service convenient. We will continue to do our best to provide you with a pleasant stay. We hope you will visit us again in the future.

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. While our rooms are compact, we are glad to hear that our convenient location for airport access was helpful during your trip. We focus on providing efficiency and comfort for travelers on the move. We hope to welcome you back on your next journey!

Jawapan daripada Pihak Penginapan: Thank you very much for staying with us.We are delighted to hear that you were satisfied with the access from Anamori-Inari Station and the convenience of the FamilyMart convenience store right in front of the hotel. Having a store nearby is reassuring, especially when you have an early morning departure or a late-night arrival.We hope you will visit our hotel again when you use Haneda Airport. Our entire staff looks forward to welcoming you.

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at our hotel and for taking the time to share such a detailed review. We are delighted to know that you were satisfied with the hotel facilities and appreciated our convenient location—just a 5-minute walk from the airport tram to Terminal 2 and a short walk from the station—providing convenient transportation for transit passengers. We are also very pleased with your positive experience with self-check-out (via QR code on the door). Regarding your concern about the cumbersome process of manually verifying your phone information multiple times upon arrival after pre-check-in, we understand and appreciate your honest feedback. To ensure accurate and secure verification of check-in information, the system currently requires additional confirmation, which we acknowledge may inconvenience tired travelers. Your suggestion to streamline the pre-check-in process and reduce the steps upon arrival is very important to us. We will forward your suggestion to the relevant departments to continuously optimize the system process and strive to provide guests with a smoother and more efficient check-in experience. Thank you again for your valuable feedback, and we look forward to providing you with more convenient and comfortable accommodation services in the future. Have a pleasant journey!

Jawapan daripada Pihak Penginapan: 非常感謝您入住我們酒店。然而，對於您入住期間遇到的諸多不便和不愉快經歷，我們深表歉意。首先，我們非常重視辦理入住視頻通話失敗的問題，這導致我們無法為您提供必要的指導。我們已立即審查了我們的系統和緊急聯繫流程。此外，對於您房間空調的異常噪音影響了您的睡眠，以及天花板和空調上的黴菌給您帶來的不適，我們深感抱歉。我們已立即對受影響房間的空調進行了維修和檢查，並對天花板和整個房間進行了徹底的專項清潔和消毒。我們非常重視您的反饋，並將努力改進我們的清潔檢查系統和操作流程，以提供與價格相符的服務和清潔環境。非常感謝您提供寶貴的反饋意見。

Jawapan daripada Pihak Penginapan: Thank you very much for staying with us.We were delighted to read your comment that our property is “well-suited for large groups and fully equipped.” We are also very encouraged to hear that you were satisfied with the cleanliness and the surrounding area.We will continue to strive to improve our services and facilities so that all our guests can enjoy a comfortable stay.We sincerely look forward to welcoming you again.

Jawapan daripada Pihak Penginapan: Thank you very much for your wonderful and detailed review!We are delighted to hear that you and your family enjoyed your stay. It is great to know that you found the kitchen facilities useful, the proximity to the Anamori-Inari station convenient, and that the convenience store right in front of the hotel added to your comfort. We also appreciate you mentioning that the check-in process was manageable thanks to the multi-language support!Regarding the beds, we would like to clarify that our Family Rooms are typically designed with two bunk beds (accommodating four people) to maximize space. We apologize if there was any misunderstanding during the booking process regarding the bed types.Also, regarding the refrigerator, we actually have small refrigerators installed in every room (often tucked inside the cabinetry). We are sorry if it was difficult to locate during your short stay.We would love to welcome your family back again for another convenient stay before your next flight from Haneda!

Jawapan daripada Pihak Penginapan: Thank you very much for staying with us. We were delighted to read that you chose our hotel as your first unmanned hotel experience and that you were satisfied with our convenient access to Haneda Airport and our early morning flight. On the other hand, we are very sorry that the projector image was blurry and that you were unable to use it. We have looked into the matter you pointed out and will further strengthen our equipment inspection and management. We are very encouraged to hear that you still had a comfortable stay. We hope you will consider staying with us again in the future. All of our staff look forward to welcoming you back.

Jawapan daripada Pihak Penginapan: 非常感謝您從眾多酒店中選擇入住我們酒店。我們也衷心感謝您抽出寶貴時間分享您的寶貴意見。我們很高興得知您認為我們酒店的地理位置“非常便利”。街對面的便利店以及便捷的交通（可輕鬆前往最近的車站）是我們引以為豪的特色，也受到了眾多賓客的好評。我們將繼續努力，確保賓客不僅在便利性方面，而且在服務方面，都能感受到“選擇我們真好”。我們期待您的再次光臨。

Jawapan daripada Pihak Penginapan: この度はご宿泊いただき、誠にありがとうございます。羽田空港へのアクセスや、目の前のコンビニなど立地の利便性にご満足いただけたとのこと、大変嬉しく拝読いたしました。また、素泊まりでのご滞在にご満足いただけたとのお言葉も励みになります。一方で、チェックインの際にはご不便をおかけし、申し訳ございませんでした。いただいたご意見を参考に、より分かりやすくスムーズにお手続きいただけるよう改善に努めてまいります。貴重なご意見をお寄せいただき、誠にありがとうございました。またのお越しを心よりお待ちしております。

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback with us.We sincerely apologize that you found the check-in process complicated. As an unmanned hotel, we aim for a smooth digital experience, but we understand it can sometimes be a bit confusing. We are constantly working to streamline our system to make it more user-friendly for all our guests.Regarding the room interior, our building features an industrial-style design with exposed elements, which can sometimes give the impression of being "unfinished." We appreciate your honest perspective on this, as it helps us understand how our design choices are perceived by our guests.We are glad to hear that, overall, your stay was "not bad," and we hope to have the chance to provide you with a more seamless and comfortable experience in the future.

Jawapan daripada Pihak Penginapan: この度はご宿泊いただき、誠にありがとうございます。お部屋の清潔さや快適さ、羽田空港からのアクセス、周辺の利便性についてご満足いただけたとのこと、大変嬉しく拝読いたしました。また、無人チェックインも事前のご案内をご確認いただき、スムーズにご利用いただけたようで安心いたしました。歯ブラシにつきましては、ご不便をおかけした点もあったかと存じますが、ご理解いただきありがとうございます。「また利用したい」とのお言葉は、私どもにとって何よりの励みです。またお近くへお越しの際は、ぜひご利用くださいませ。スタッフ一同、心よりお待ちしております。