7‑14‑14 Nishishinjuku, Shinjuku Ward, Tokyo, 160-0023, JapanLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
8.8/10
Very good
285 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location8.7
Amenities8.4
Service9.0
Cleanliness9.2
Tapis mengikut:
Susun mengikut:
All reviews(285)
Positive reviews(269)
Reviews with photos/video(86)
Easy to get around(44)
Breakfast was average(16)
Convenient for shopping(14)
Nice bathtub(12)
Close to metro(11)
Large bathroom(6)
Many dining options(6)
Clean bathrooms(5)
Negative reviews(16)
Jmikeg4
Standard Semi Double【Non-Smoking】
Daftar masuk pada Feb 2026
Solo traveler
6 ulasan
10/10
Outstanding
Disiarkan pada 10 Mac 2026
Great location and nice hotel. I run hot so I wish it had ac but it wasn’t too hot with the window open. I would stay here again if I was in shinjuku and I’d recommend.
Jawapan daripada Pihak Penginapan: Thank you very much for your kind review.
We’re delighted to hear that you enjoyed our convenient location and had a pleasant stay with us.
We appreciate your feedback regarding the air conditioning. In some seasons, our rooms are set to ventilation or heating depending on the weather, but we’re glad to hear that opening the window helped keep the room comfortable for you.
It’s wonderful to know that you would choose to stay with us again when visiting Shinjuku.
Your recommendation truly means a lot to us, and we look forward to welcoming you back on your next trip.
Hotel Mystays Nishi Shinjuku
chaospittSH
Standard Single【Non-Smoking】
Daftar masuk pada Jan 2026
Solo traveler
38 ulasan
6.0/10
Disiarkan pada 19 Feb 2026
Right next to a cemetery, which was a bit spooky. The road and park next to it were full of little bugs. The elevator was really noisy. They forgot to give me breakfast vouchers when I checked in. And the breakfast was a weird Indian set meal.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your valuable stay experience. Regarding the hotel's location next to a cemetery, we understand that some guests may feel uneasy or afraid. At the same time, the location can be found on most maps, and we strive to maintain transparency in our information disclosure so that guests can understand the situation before booking. We sincerely understand any discomfort this may have caused you. We sincerely apologize for the inconvenience and unpleasant experience you experienced due to the noise from the elevator. We have arranged for maintenance and are currently carrying out inspections and improvements to provide guests with a quieter and more comfortable environment as soon as possible. Furthermore, we sincerely apologize for the oversight in failing to provide you with a breakfast voucher upon check-in. We will strengthen our front desk procedures to prevent similar situations from recurring. We also regret that the breakfast did not meet your expectations. We have forwarded your feedback to the restaurant as important feedback so that we can improve our food and service in the future. Thank you again for your valuable feedback. We hope you have a safe journey home. Hotel Mystays Nishi Shinjuku
Dilinamaqianzong
Standard Double【Non-Smoking】
Daftar masuk pada Dis 2025
Couple
22 ulasan
6.2/10
Disiarkan pada 27 Jan 2026
I specifically chose this hotel for the Lady Gaga concert, for convenience. The soundproofing is terrible; I didn't sleep well the first night because of all the pipe noise, like water running and the internal AC pipes. It's also next to a cemetery, which made me a bit uneasy. The location is definitely good though, so make of that what you will. But regardless, Gaga is still totally worth it!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at our hotel and leaving a review. First of all, we sincerely apologize for the inconvenience caused by the air conditioning noise. The sound you heard was likely the sound of water flowing to prevent condensation. Since the hotel's air conditioning is centrally managed, we cannot turn off this function. However, switching to fan mode will reduce the noise. We also have heaters, blankets, and earplugs available; please feel free to ask the front desk for them. We are pleased that you were satisfied with the location. The hotel is located in the heart of Shinjuku, adjacent to transportation hubs such as the JR line and Tokyo Metro, and its convenience is often praised by guests. As you mentioned, there is indeed a cemetery near the hotel, but if conditions permit, we can arrange a room facing away from that direction for you. Please feel free to ask the front desk for this request. Finally, thank you again for your valuable feedback. We will carefully consider guest feedback and strive to improve our service quality. We look forward to your next visit. Mystays Nishi-Shinjuku Hotel
Guest User
Standard Semi Double【Non-Smoking】
Daftar masuk pada Nov 2025
Business traveler
3 ulasan
9.0/10
Great
Disiarkan pada 18 Dis 2025
If the hotel can have water machine, that provide cold water and hot water (water dispenser), then it will be very convenient to us
Jawapan daripada Pihak Penginapan: Thank you for staying at our hotel.
Regarding our water services, our room has tap water, and it's safe to drink, so you can use it.
In addition, we have vending machines on the 6th and 8th floors, so you can also buy water bottles at our hotel.
We can't put a water machine immediately, but we use your valuable feedback to improve our service for the future.
Thank you for taking the time to give your feedback.
We will strive to provide better service, so we hope you will visit our hotel when you come to Tokyo.
We are looking forward to seeing you again.
Hotel Mystays Nishi-Shinjuku
Guest User
Standard Semi Double【Non-Smoking】
Daftar masuk pada Nov 2025
Family
29 ulasan
8.0/10
Very good
Disiarkan pada 25 Dis 2025
It was alright. I thought it would be cheaper than Ginza, but the prices were pretty similar.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at our hotel. We are delighted to know that you had a comfortable and enjoyable stay. We will continue to improve our service quality and strive to create an even more comfortable stay for you. Regarding room rates, we offer a discount for booking 28 days in advance. Although the cancellation policy requires 28 days' notice, this option is more affordable. We encourage you to consider using it for your next stay. Thank you for your valuable feedback. We sincerely look forward to your next visit. Hotel MyStays Nishi-Shinjuku
Sara_a
Standard Twin【Non-Smoking】
Daftar masuk pada Ogo 2025
Business traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 11 Nov 2025
Really spacious room, the bathroom is too, the space was very great. The location of the hotel is very convenient, nice quiet place. The breakfast is super! Staff very friendly
Jawapan daripada Pihak Penginapan: Thank you very much for staying at HOTEL MYSTAYS Nishi-Shinjuku.
We are very pleased that you were satisfied with our hotel's location and the spaciousness of your room. Our hotel is about a 10-minute walk from JR Shinjuku Station. Taking the Oedo Line will also bring you even closer to the hotel, so if you have the opportunity, please take that line.
We also appreciate your kind comments about the breakfast.
Our front desk staff is available 24 hours a day, so please feel free to ask if you need anything.
Finally, thank you for taking the time to post a review. All of our staff look forward to welcoming you again.
HOTEL MYSTAYS Nishi-Shinjuku
Guest User
Standard Twin【Non-Smoking】
Daftar masuk pada Jul 2025
Traveling with friends
6 ulasan
10/10
Outstanding
Disiarkan pada 23 Ogo 2025
The hotel's location is excellent, just a few minutes' walk from the subway station. Although it's in the bustling Shinjuku area, the hotel is tucked away in an alley, so the rooms are very quiet. The first night we stayed in a twin room, it felt a bit cramped, making it difficult to open our suitcases. After climbing Mount Fuji, we returned on the third day and spoke with the front desk to switch to a slightly larger twin room, which offered a bit more space. A great plus for this hotel is that all staff speak English, and some even speak Chinese, so there were no communication issues. I'd recommend this hotel for weekdays as it offers great value for money, but if you book on weekends or holidays, the price can increase by about 50%.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at HOTEL MYSTAYS Nishi-Shinjuku. We sincerely apologize for any inconvenience caused by the small room size, but we are pleased to hear that you were satisfied with the hotel's location and staff service. As you mentioned, our hotel is approximately a 10-minute walk from Shinjuku Station. The surrounding area offers convenient access to various destinations, and there are numerous dining options nearby. We hope you had a pleasant stay. While we cannot immediately improve the room size, we offer a paid upgrade service depending on availability on the day. Please let us know if you require this. We will continue to strive to provide satisfactory service to as many guests as possible every day. Thank you for taking the time to write a review amidst your busy schedule. We look forward to your next opportunity to stay with us. Hotel Mystays Nishi-Shinjuku
Guest User
Standard Semi Double【Non-Smoking】
Daftar masuk pada Nov 2025
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 6 Jan 2026
This station is very conveniently located. The staff are friendly, helpful, and efficient. I recommend adding the breakfast service; it fuels you up for a day of adventures. I would stay here again.
Jawapan daripada Pihak Penginapan: Thank you for staying at HOTEL MYSTAYS Nishi-Shinjuku.We are relieved to hear that you were satisfied with your stay at our hotel.We are very pleased to receive so many compliments about our location, staff service, breakfast, and more.As you said, our hotel is located about a 10-minute walk from Shinjuku Station. While it is a little off the main road, we believe it offers relatively good access to various destinations.We are also very pleased that you enjoyed the delicious breakfast.We will continue to work hard every day, encouraged by your kind words, so that we can continue to provide service that satisfies many customers.Lastly, we would like to thank you for taking the time to post a review despite your busy schedule.We hope you will stay with us again if you have the opportunity.Hotel Mystays Nishi-Shinjuku
Guest User
Standard Single【Non-Smoking】
Daftar masuk pada Nov 2025
Solo traveler
4 ulasan
9.0/10
Great
Disiarkan pada 25 Dis 2025
Room is small but just nice for solo traveller
The toilet and bathtubs are also clean and nice to enjoy
Walkable to nearby marts and to restaurants
Jawapan daripada Pihak Penginapan: Thank you very much for staying at HOTEL MYSTAYS Nishi-Shinjuku.We sincerely apologise for any inconvenience caused by the size of your room during your stay. Depending on availability on the day, it may be possible to upgrade to a larger room for an additional charge. Should you wish to do so, please do not hesitate to inform our front desk staff.However, we are greatly relieved to hear that you were satisfied with the hotel's location. As you noted, the hotel is situated approximately a 7-minute walk from Shinjuku Station's West Exit, with numerous restaurants and shopping facilities nearby. We are delighted that this aspect met with your approval.Thank you very much for taking the time to write a review despite your busy schedule.HOTEL MYSTAYS Nishi-Shinjuku
berho
Superior Twin【Non-Smoking】
Daftar masuk pada Okt 2025
Business traveler
36 ulasan
9.0/10
Great
Disiarkan pada 17 Nov 2025
Nice clean hotel, we had the superior twin room, it has a good size and staff were very helpful.
Jawapan daripada Pihak Penginapan: Thank you very much for choosing to stay with us.
We also appreciate you taking the time out of your busy schedule to share your feedback.
We are delighted to hear that you were satisfied with the cleanliness of our hotel and the size of your room. Your kind words regarding the service provided by our staff truly mean a lot to us.
If there was anything during your stay that did not meet your expectations or if you have any suggestions for improvement, please feel free to let our front desk team know at any time.
We sincerely look forward to welcoming you back in the near future.
Hotel Mystays Nishi-Shinjuku
Guest User
Standard Twin【Non-Smoking】
Daftar masuk pada Ogo 2025
Traveling with friends
3 ulasan
9.5/10
Amazing
Disiarkan pada 5 Okt 2025
The room is just the right size for a short break. It's clean, safe, and up to standard. It's close to restaurants and convenient transportation. It's a comfortable 10-minute walk from Shinjuku Station.
Jawapan daripada Pihak Penginapan: Thank you for staying at HOTEL MYSTAYS Nishi-Shinjuku.We are very pleased that you were pleased with our hotel's location.As you mentioned, our hotel is located about a 10-minute walk from Shinjuku Station, and there are many restaurants and shopping facilities in the surrounding area, with relatively convenient access to various destinations.We are very pleased that you enjoyed your stay.We will continue to work hard every day to provide service that satisfies as many guests as possible.We thank you for taking the time to post a review despite your busy schedule.We hope you will stay with us again if you have the opportunity.Hotel Mystays Nishi-Shinjuku
Guest User
Standard Semi Double【Non-Smoking】
Daftar masuk pada Jul 2025
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 6 Sep 2025
A comfortable hotel and great location for tourists visit Tokyo, or as the base to travel anywhere. Receptionist is polite and warm. Strongly recommend you stay here.
Jawapan daripada Pihak Penginapan: Thank you for staying at HOTEL MYSTAYS Nishi-Shinjuku.
We are very pleased to hear that you were pleased with our hotel's location and the service provided by our staff during your stay.
As you mentioned, our hotel is located about a 10-minute walk from Shinjuku Station, and is relatively convenient for access to various destinations, making it an ideal location for sightseeing.
All of our staff are very pleased to receive your positive feedback.
We will continue to work hard every day to provide services that will satisfy as many customers as possible.
Lastly, we would like to thank you for taking the time to post a review despite your busy schedule.
We hope you will stay with us again if you have the opportunity.
Hotel Mystays Nishi-Shinjuku
Wy96
Standard Twin【Non-Smoking】
Daftar masuk pada Nov 2024
Business traveler
21 ulasan
10/10
Outstanding
Disiarkan pada 3 Jan 2025
Nice and clean hotel. Walking distance to Train station and airport express bus. Surrounding you can find a lot of restaurants, family marts, pharmacyand cafes. Close to the shopping area too. Re book another trip this Jan 25.
Jawapan daripada Pihak Penginapan: Thank you very much for your stay at Hotel Mystays.
We are very pleased to have received several compliments from you.
As you mentioned, our hotel is within walking distance of JR Shinjuku Station and the underground station, and is conveniently located near many restaurants, convenience stores, pharmacies and shopping areas.
And we are very happy to hear that you will be staying with us again on 25 January.
We look forward to seeing you again.
Hotel Mystays Nishi-Shinjuku
Guest User
Superior Twin【Non-Smoking】
Daftar masuk pada Apr 2025
Family
1 ulasan
9.5/10
Amazing
Disiarkan pada 8 Mei 2025
The room is bug compared to other hotels in Tokyo, this place offer value of money for my stays. The location is good, walking distance from Metro and JR; and a lot of bars, izakayas or great beef restaurants around, also shopping district. It's perfect for Shinjuku area.
Jawapan daripada Pihak Penginapan: Dear Guest
Thank you for choosing our hotel and for taking the time to leave us a review.
We are glad to hear that you are satisfied with our hotel's location.
As you mentioned, there are many restaurants, convenience stores, and commercial facilities around the hotel, making it ideal for sightseeing.
All of our staff will continue to strive to improve our services so that we can continue to satisfy our guests.
We look forward to welcoming you again.
Hotel Mystays Nishi-Shinjuku
Guest User
Standard Semi Double【Non-Smoking】
Daftar masuk pada Nov 2025
Family
6 ulasan
10/10
Outstanding
Disiarkan pada 1 Feb 2026
The room is clean, the staff here is nice.
Jawapan daripada Pihak Penginapan: Thank you for staying at our hotel and for your review.
We appreciate your compliment on the cleanness of the room and the staff service.
Encouraged by guests' reviews, we endeavor to provide better service in the future, and wish you would stay at our hotel again.
We are looking forward to seeing you.
Hotel Mystays Nishi-Shinjuku