starest hotel

Ulasan starest hotel

starest hotel

No. 105 Huanhe Road, Wuzhen Town, Tongxiang, Zhejiang, ChinaLihat Butiran Hotel
starest hotel
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Ulasan Tetamu

8.9/10
243 ulasan
Ulasan yang disahkan
Location8.9
Amenities8.7
Service9.1
Cleanliness9.0
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All reviews(243)
Positive reviews(234)
Reviews with photos/video(66)
Close to scenic area(41)
Convenient location(32)
Large rooms(23)
Classy environment(21)
Friendly front desk staff(18)
Comfortable bed(7)
Shower difficult to use(5)
Tasty food(5)
Negative reviews(9)
Guest User
Stargazing Suite
Daftar masuk pada Mei 2026
Family
3 ulasan
8.0/10
Very good
Disiarkan pada 22 Jun 2026
The staff are friendly and helpful. The hotel is in a strategic location, only a 4–5 minute walk from the Wuzhen main gate. There are many restaurants nearby. Very convenient. Only downside is that cleanliness could be improved. Overall, it was still a decent stay.
Jawapan daripada Pihak Penginapan: 尊敬的賓客 感謝您入住星憩 很高興為您在旅途中留下美好的印象 我們也將不斷的提升服務和品質 祝您旅途愉快
Guest User
Light Luxury 2-bed Room
Daftar masuk pada Mac 2026
Traveling with friends
6 ulasan
9.0/10
Great
Disiarkan pada 12 Apr 2026
The hotel's location is strategic. There's just an issue with the bathroom: the shower door doesn't close tightly, causing water to spill and wet the floor.
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝您的反饋問題,我們已告知工程維修人員及修復,我們深表歉意,歡迎在次來烏鎮,祝您旅途愉快
Guest User
Discount Double Room
Daftar masuk pada Mac 2026
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 10 Apr 2026
The room was very clean, and the front desk service was excellent. Everything was neat and tidy. This was my first time in Wuzhen, and the staff were incredibly polite. I'll definitely stay here again next time. The staff even proactively helped with my luggage.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的賓客:感謝對星憩的認可,您的誇讚是我們最大的動力,歡迎再來烏鎮 祝您旅途愉快
喔哞耶吧啦
Light Luxury Family Room
Daftar masuk pada Nov 2025
Family
25 ulasan
10/10
Outstanding
Disiarkan pada 21 Dis 2025
Very comfortable stat at Starest, staff were very helpful and friendly, the west gate is just around the corner and there are many great food options nearby
Jawapan daripada Pihak Penginapan: 感謝您入住星憩 也非常感謝您的我們的認可 我們也將一如既往的保持和提升 祝您旅途愉快
CarolineTeo
Discount Double Room
Daftar masuk pada Nov 2025
Other
3 ulasan
8.0/10
Very good
Disiarkan pada 19 Dis 2025
The young guy at the reception smoke. It is impossible to breathe when we checked in & checked out. The room floor was not cleaned. I went on bed & my feet left dirt on it as I was barefooted. Heater is in toilet. I switched the aircon to warm air because Wuzhen is too cold in Dec due to no high rise buildings. Location wise, it is 5 min walk to Xizha. There are many eateries along the way towards Xizha. Small miserable table & chair for me to access my laptop. WiFi cannot be connected. Not recommended to stay in this Airbnb.
Jawapan daripada Pihak Penginapan: 感謝您入住星憩 1.首先您提到的前台抽煙問題 我們調取了監控 您入住的時候前台員工沒有在抽煙的情況 從您進店第一時間前台接待從門口相迎並幫助拿取行李 登記整個過程都站立服務 完畢後還幫您拿取行李陪同您去房間 在國內小城市禁煙力度可能沒有你們國家力度那麼大 2.房間衞生我們有二級查房制度 3.我不是很明白您指的暖氣在廁所裏 那不是暖氣機 是因為考慮的南方冬天濕冷 我們在淋浴房配置了暖風浴霸 怕客人冬天沖澡太冷 這個季節房間空調肯定要打暖空調的 不是明白您説的 4.關於WIFI不能連結 我們第一時間去測試連結 沒有發現不能連結 本人在Singapore呆過N年 你們那裡的民宿....... 最後祝您旅途愉快
Izumi Wong
Light Luxury Family Room
Daftar masuk pada Okt 2025
Traveling with friends
3 ulasan
7.5/10
Disiarkan pada 23 Jan 2026
The triple room was spacious and reasonably priced. However, the open-style bathroom with semi-transparent frosted glass was a little inconvenient for a mixed-gender group, as visibility was still quite high. There is also no elevator, so luggage needs to be carried upstairs. Overall, it’s a budget-friendly option with large rooms, but the room layout may not suit everyone.
Jawapan daripada Pihak Penginapan: 感謝您入住星憩 雖然有不足 但我們會繼續努力 為所有賓客提供優質的服務和良好你的環境 最後祝您旅途愉快
Guest User
Queen Room
Daftar masuk pada Dis 2024
Family
5 ulasan
7.0/10
Disiarkan pada 22 Jan 2025
The room's maintenance is going down, TV is not working for both rooms, shower screen's area full of water stains after shower, dusts at many areas. Location is good as jz few mins walk to Wuzhen entrance and lots of choices for meal surrounding.
Jawapan daripada Pihak Penginapan: We‘re very sorry that we didn't satisfy you. We will strengthen our own shortcomings.Hope you have a good trip.
Anonymous User
Queen Room
Daftar masuk pada Apr 2024
Traveling with friends
6 ulasan
10/10
Outstanding
Disiarkan pada 23 Mei 2024
Very near XiZha entrance, lots of food nearby, spacious room and clean. Might need to improve on main entrance assesibility to the stay though as outsider can easily gain entrance to the back where our rooms are located. But theres cctv everywhere so i guess its pretty safe. One night during our stay was a bit scary though, unsure is an outsider or guest making a scene with loud banging and shouting in the middle of the night. Maybe the owner can do something about it for other guests to have a peaceful sleep at night? Overall we're satisfied with our stay. Would still choose this place regardless.
Jawapan daripada Pihak Penginapan: Thank you very much for your good reviews and suggestions. That means a lot for us . We will double improve oure service. And hope your next visit will make you more satisfied.
Guest User
Queen Room
Daftar masuk pada Sep 2024
Couple
3 ulasan
7.0/10
Disiarkan pada 3 Nov 2024
We are given a room at level 1, it is noisy and can hear people talking outside the window and working outside the room as well making us feel insecure. We stayed two nights and there is a weird odour coming from the toilet. The design is newer and modern, but the bed is too soft and structure feels old.
Jawapan daripada Pihak Penginapan: Thanks for ur coming.We‘ll continue to improve ourselves. Bless u.
thien huong vu
Stargazing Suite
Daftar masuk pada Ogo 2025
Family
4 ulasan
8.0/10
Very good
Disiarkan pada 24 Sep 2025
location is perfect! c
Jawapan daripada Pihak Penginapan: Thank you for staying at XingQi .Thank you for your comments on us. We will continue to work hard to do better. Have a good trip.
Guest User
Discount Double Room
Daftar masuk pada Apr 2024
Traveling with friends
13 ulasan
9.0/10
Great
Disiarkan pada 17 Mei 2024
The owners I assume... both male and female at the reception are very warm and helpful. They are happy to answer any questions and provide resolution and recommendation which us travellers need. Room is basic but has all I needed for a short stay.
Jawapan daripada Pihak Penginapan: we‘re so glad to receive your affirmation and evaluation.thanks so much .Wishing u all the best!
Guest User
Discount Double Room
Daftar masuk pada Dis 2023
Couple
4 ulasan
10/10
Outstanding
Disiarkan pada 4 Jan 2024
Great location, amazing room! Room is really clean and big. We got upgraded from the budget room for free! Would highly reccommend.
Jawapan daripada Pihak Penginapan: Many thanks for your kind and affirmation.Wishing you a pleasant journey.
Anonymous User
Discount Double Room
Daftar masuk pada Nov 2025
Other
8 ulasan
5.5/10
Disiarkan pada 19 Dis 2025
Front desk staff were smoking in the reception area, and the smell of smoke was very strong. The room facilities were outdated and did not match the photos on the website. The wooden table in the room was broken and unusable, and the clothes hanger was unstable and almost tipped over. Overall, the stay was unsatisfactory.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at Xingqi. 1. Regarding your question about smoking at the front desk, we reviewed the security footage. No staff were smoking when you checked in. From the moment you entered, the front desk staff greeted you at the door, helped with your luggage, and stood throughout the check-in process. Afterwards, they even helped you with your luggage and accompanied you to your room. Smoking bans may not be as strict in smaller cities in China as they are in your country. 2. Regarding the discrepancy between the photos and the actual room, you can check our special offers on larger rooms on Ctrip. We have several special offer room types; in fact, one room was upgraded to a deluxe large room. Finally, we wish you a pleasant trip.
Candyxiaoqi
Discount Double Room
Daftar masuk pada Okt 2025
Business traveler
7 ulasan
4.0/10
Disiarkan pada 8 Nov 2025
Several company members went on a business trip during the Wuzhen Conference. Price: Room rate was not low, over 700 RMB per room. Cleanliness: The ceiling of the bathroom in the 3rd-floor room was blackened and rotten. Soundproofing: The first-floor room window overlooked the parking lot, with cars coming and going, and air conditioner units, making it very noisy. Because of the parking lot, don't even think about opening the curtains. The soundproofing was also very poor; the upstairs neighbor's door opening and closing was very loud, the sound of the door closing by itself was clearly audible. Oh, and the safety lock on the door was also broken and detached. Bathroom: No conditioner, and the shower water was difficult to adjust, either too hot or too cold. Breakfast: Breakfast only started at 8:30 am; earlier and there was none. If you're going early, don't even think about breakfast; it's better to go to a breakfast shop on the street! Breakfast was a fixed menu prepared by the shop owner: milk, half an ear of corn, an egg, a shumai, a pancake, and half an orange. The corn was dirty. Service: 8 out of 10 calls to the hotel went unanswered. The only advantage is that it's located on Huanhe Road, which is closer to the venue than Ciyun Road. I won't stay there again!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you so much for choosing Xingqi during the World Internet Conference in Wuzhen. Located at No. 105 Huanhe Road, we are situated with the Beijing-Hangzhou Grand Canal flowing through the Huzhen North River. Breakfast is a complimentary treat for our guests, featuring local specialties. We will be strengthening our routine checks of room facilities to enhance your stay experience. Finally, we wish you a pleasant journey and look forward to seeing you again at the 13th Wuzhen Summit.
Guest User
Stargazing Suite
Daftar masuk pada Sep 2025
Family
4 ulasan
8.0/10
Very good
Disiarkan pada 12 Okt 2025
Pros 1. It's close to the bookstore entrance, so it's easy to get around on foot. 2. There are tons of great restaurants within walking distance. 3. The room was spacious, and breakfast was served according to the number of guests. Cons 1. Poor hygiene. 2. No elevator.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for staying at Xingqi and for your feedback. We are currently adjusting our housekeeping staff, and there may be some minor issues that need improvement. We are providing training, and our staff is working hard to become more familiar with the procedures. We will continue to strive for improvement. Finally, we wish you a pleasant trip.