Splendid Clubhouse

The room is great 👍The swimming pool is a surprise 😍The dining is great 😋The housekeeper service is warm and thoughtful 👍The only flaw is that the hotel's on-site spa staff kept selling to the elderly guests, nagging them while massaging, with the aim of getting them to pay extra to upgrade the package. It was supposed to be a treat, but it became psychological counseling instead. It's really annoying. I suggest the hotel to rectify this. It could have been a full score 💯, but now it's discounted because of this spa service.

The hotel is conveniently located, clean and sanitary, and the ancient courtyard design is great👍 The environment is beautiful, the breakfast is freshly made and tastes very good👍 The staff is very hospitable. Special thanks to the housekeeper Xiao Li, who added WeChat in advance before arriving at the hotel and carefully arranged the check-in procedures. He helped with the luggage throughout the whole process, and brought two elderly people, which really helped a lot. In short, the hotel is good in all aspects and is worth recommending👍👍👍

Very satisfied with the stay experience, the staff service is very considerate and enthusiastic! The hotel's breakfast is also very good, and the three friends had a very good trip! Looking forward to coming again next time!

The room is clean and tidy, and retains its ancient flavor. The breakfast is not dazzling, but it is small and exquisite, and you can order it a la carte, and it is also very comfortable to eat. We had lunch at the hotel, which tasted very good and exquisite. For dinner, we were right opposite his hotel. There were many individual travelers queuing up and waiting for a long time, but in fact the hotel can help with reservations. What makes me happiest, smooth, and worry-free is the service of the hotel. Check in at 1 noon, go to the door to pick us up, a beautiful girl helps us carry our luggage, go into the tourist center (no queue at the hotel passage), take a boat into the hotel, (also an exclusive "VIP" hotel passage), no queue!!! The reception lobby of the hotel, the front desk waitress and the two tall male waiters all have a very good attitude. Compared with the general five-star hotel, in addition to enthusiasm, they are really very attentive and considerate. They also helped me order the Dingsheng cake next to it before returning. By the way, there is this internet celebrity Dingsheng cake for breakfast, which can be ordered a la carte, but unfortunately I didn't understand it at that time, so I only ordered one. For lunch and dinner, you can try the dishes in the hotel, which are delicious. We are the kind of people who eat both spicy and non-spicy food, so we think it is not bad, and the children also like it very much (they don’t eat spicy food)

2 tickets to Xizha Scenic Area: really save a lot of trouble Free fruit in the room: the fruit is very high-end Service: the service is very good, especially praise Brother Fan Jiahui. The service started from the moment we entered the park. We came during the May Day holiday. There were a lot of people. But the hotel helped us solve a lot of problems. I praise it very much.

I booked this hotel based on reviews. Since I was traveling with my kids, I needed a convenient, comfortable and clean environment. From the moment I entered Wuzhen, a housekeeper helped me with my luggage. During the three days and two nights, I asked my housekeeper, Xiao Xu, whenever I had a question. Although many questions can be found online, I still asked her subconsciously. Whether it was a restaurant or a store recommendation, every one of them was a good choice, which saved me a lot of trouble with my family. In addition, the scheduled home massage made this trip to Wuzhen really satisfying. My family, who are always picky, told me that they marked this hotel and would come here again next time. Although there were many people during the May Day holiday, it was worth it.