Oaks Toowoomba Hotel

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Overall a very pleasant stay. Had issues with WIFI and logging in and on Friday night in bed around 9.30pm we heard loud music from somewhere. Not sure if from within the hotel or neighbouring restaurants.

Great spot in Toowoomba close to shops. Paid parking however large parking area across from hotel is free and mostly empty on weekend.

Location was great, paid for room and Breakfast, don’t bother with breakfast, 3 staff members stood behind counter, wasn’t explained what was available really bad service and when breakfast arrived it was terrible

The room was a bit worn, the free off street parking cost $15, the air conditioner was ineffective and turned off every time you open the balcony door, turning it back on was not automatic and a slow process, the ac also did not cool the room so we were lucky there was a breeze! The sofa was worn and stained and the bathroom Could do with a clean. Overall it was average but not really worth the money

The friendly, helpful and caring staff. We had last minute change to the holiday's plan and had to shortened the stay and between hotel and ******* support the booking was amended and one night charge was fully refunded. Check-in and check out experience were pleasant despite the hotel having reduced staff and that it was a big Christmas holiday.

Bed was comfortable and room clean. Reception on check out couldn’t work out billing questions, and was surly in response.

It's always a nice experience when we've stayed at the Oaks. Rooms are clean, quiet and spacious. Would recommend staying here when visiting Toowoomba.

This hotel is used to miners with expense accounts. They charge extra for parking and room service without letting you know first …which I find deceptive. They also double charged us for meals to room service. They said they would amend it and call me. They haven’t.