Lihat Ulasan Tetamu untuk Hotel di Toronto

Holiday Inn Toronto Downtown Centre, an IHG Hotel
4.3/588 Ulasan
Church and Wellesley
First of all, BAD service attitude. When I checked out, the front desk stuff was playing with phone and ignored me. The cleaning stuff accused us of not cleaning up the bed so that she couldn’t make the bed. I understand, but her attitude is bad. I was offended. In addition, the fire alarm sounded in about 12:30 am! Although it is unavoidable issue, it still affected our rest. Last but not least, I booked for 4 nights. The hotel provided us 2 bottles of water in the first day. Then it would charged us for the water in rest of the days. I was thinking that if I “one day one check”, I would get 8 bottles of water for free. !!!!!
Holiday Inn Toronto Airport East, an IHG Hotel
3.9/5107 Ulasan
***PLEASE READ BEFORE BOOKING HERE*** Our hockey team (along with several other teams) stayed here for the weekend. During the course of the evening one of their meeting rooms (located within a hallway of the rooms) was open, lights on, door open. Several groups were in and out through out the night. A security guard actually told us to go in there so the hallway was free. The manager came up and told us we had to pay (only our team not the other teams). When we refused, we said we would leave. We cleaned up our stuff (we had brought our own tables) and left. They charged a random persons credit card $200 plus tax. When I called to dispute this charge since there were multiple groups in and out they accused us of drinking in the lobby and having the police called and harassing their front desk staff (100% false!!). I have offered on several occasions to provide photo ID of our party to compare to their security footage and they will not review it nor refund the money. After reading others reviews it is clear that this hotel feels that once they have your credit card on file they can do with it as they wish. I had to email to get my $100 security deposit back. Other reviews advise unauthorised fees all as part of their ”policy” when I asked to see a copy of this policy they would not give me one. They have no idea whose teams were in the room or what people were coming and going so who knows how many extra cards they charged and how much extra money they made, despite us being told to go in the room by their own security guard. I would BEWARE before booking here!!!! Also, parking was a HUGE pain, sometimes it's free, sometimes not, for those that it was free for we weren't given a pass to get out, which caused long lines at the gate, sometimes waiting 15-20 minutes to get out of the parking lot.
Holiday Inn Toronto International Airport, an IHG Hotel
4.1/5132 Ulasan
Rooms are very outdated, bathroom walls, dirty bathroom door is a sliding door, which is about 3 inches opened from the wall no privacy when using washroom , Small mini fridge just laid on the floor with a microwave laid on top We felt like we were staying in hostile, paid $266 for the night, which was outrageous the room was probably only worth $99 Staff friendly, the lounge, clean and updated

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