RyaNadia
25 April 2024
This hotel is run by the most unprofessional scam artists I’ve ever come across! These people list a completely fabricated listing from what ur actually in store for . After they took payment , they send me a txt clarifying that I should be aware that My husband and I will be sharing a unit with 6 OTHER People, have a video camera filming inside the unit , which is completely ILLEGAL, and there’s a DOG in the Unit as well. Due to allergies above all, we could not keep our reservations. Trip.com was completely willing to refund us, only the rude female host REJECTED our request.keeping our reservation open. I then spent until 2 am calling and messaging until the hotel turned off the cell phone leaving us in the cold with no where to go. We end up. He king into a motel and spending another 150. The next day trip.com tried again to get them to refund me, and the same b$$(& rejected it AGAIN, and after 4pm sent me a txt saying to send $400 deposit and she will arrange someone to meet me to check in. As if, I would send $400 to a person with reviews of people struggling to get their deposits back for the last 25% of my reservation. They made my 2 day stay HELL & because of them my plans that were the reason for booking had to be cancelled. If you book with these animals. Know that ur in for an unimaginable experience, with NO privacy , last I checked there’s no 6 bedroom condo at DanLeckie way , which is what they told trip.com
Rude and antagonizing, this company needs to be investigated and removed immediately from all3rd party services since they ruin their reputations.
Trips.com is in the process of reviewing my case to the upper mgmt team, working to get me my full refund.
Fingers crossed🤞🏽
Beware of this horrible host!
Terjemah