Macdonald Elmers Court Hotel and Resort

Set outside of Lymington, which is a 20 - 30 minute walk away. Large grounds with lawns. Outdoor pool. Children's play area. Tennis courts. Indoor pool in an separate complex that also houses the breakfast room. Both are not in keeping with the charm and style of the older main hotel. We had a bedroom in one of the outside 2-storey more modern self contained units. You have to walk outdoors to access them. Good size room. Comfortable bed. Bathroom with bath and seperate walk in shower. Heating was totally inadequate for the size of bedroom - just a very feeble electric warm air heater with no ability to increase / decrease the setting AND it kept cutting out. Would have frozen on a winter's evening! Food & drinks in the evening hotel was acceptable, but quite expensive. Breakfast in the "spa" building was self service and chaotic. Overall paying 4* prices for a 3* facility.

Everything was fine except catering staff could have been more polite and employees not using the outside pool when off work taking up limited spaces for paying guests

Beautiful location, the building looks lovely along with the grounds, the room was clean and well stocked, sauna was good and pool was lovely. Definitely recommend.

Laura Head Receptionist was brilliant - she couldn’t have been more helpful. Room was large and no complaints whatsoever. If I had a small negative it was the breakfast, I have had a lot better and to be honest expensive for what it was. ‘Trip’ you could only either have no breakfast or 2 breakfasts. Taking my 100 year old mother who could hardly manage 2 mouthfuls was expensive there was no option for 1 or child’s! But, overall a good hotel.

Lovely room and outdoor pool was great.

Lovely property with a nice spa area. Peaceful and tranquil with easy access to New Forest walks. Chalet staff good and friendly. Restaurant nice ambience to eat in. Food good. I thought they let themselves down at Breakfast. Food not ready at the same time. When they run out of things they were slow to refill empty trays. It meant you couldn't eat the whole of your breakfast at the same time. Very Disappointing.

We had a wonderful stay at this hotel, and look forward to returning. The staff were brilliant and welcoming.

Overall the building and the setting was nice, and the staff were very helpful and friendly and the room was spacious and clean. Unfortunately there were a few things that really let us down for us: 1) The room was quite dated and in need of modernisation. There were no plug sockets anywhere near the bed, the only socket being for a lamp which was not a standard UK plug so it was not possible to charge a phone or anything else anywhere near the bed. 2) We booked this hotel in no small part because we intended to use the tennis courts - these were in very poor condition, one I would say was pretty much unplayable, the other we attempted to play on and slipped over twice. The surface was very worn and covered in moss making it slippery. This was in February, but it was a dry day and shouldn’t have been that slippery had the surface been in reasonable condition. 3) We didn’t use the spa, but we did use the pool which was also quite dated. The steam room and sauna were nice, but the pool was quite busy with children when we were there late Sunday afternoon. Given the marketing as a “spa” if that was the premise I had booked under I would have been disappointed. I noted there are “adult only” times but these were quite off peak times when you probably won’t be using the pool. The photos also suggest there is a hot tub/jacuzzi which it transpires is actually just a corner of the pool which jets so it is the same temperature as the pool and is not a hot tub.

Beautiful surroundings and such lovely staff. Rooms are a bit tired and I don't think, as a lone female traveller, I would stay in the room away from the main building. Next time I will try to say on a higher level near to the main building. All in all a good stay with fabulous staff.