Hotel berhampiran Cabaret la Vénus, Toulouse

Near to bus station. Very modern and stylish building. Everything is very fresh and new. Comfortable beds and crystal white linens. You can use small canteen with the fridge. Breakfast is also available. I had a great stay

This hotel is very close (virtually opposite) to Toulouse Central Station. My room was on level 7 with good city views. The room has all the standard amenities including a very small kitchen with plates and cutlery. There is BBC on the TV, but not CNN, which is general standard in Europe in 3 to 4 star hotels. The bathroom was very large and shower was exceptional. The air-conditioning was also easy to use and worked effectively. However, there is 150 Euro deposit, even when you have prepaid for the reservation. This was not clearly stated when making the booking. This is so called ”security deposit”, is required to cover the loss of plates, cups and knifes/forks this go missing They tried to insist I use a credit card for this payment, but I decided to pay cash. The only problem with security deposits, they often take many weeks to return to international debit and credit cards. Other issues about this location: Just 1 min walk from the hotel is an excellent mini supermarket, which sells things likes ice, alcoholic drinks and a range of salads. While this hotel is convenient to the central station and supermarkets, it is about 2 to 3 km walk to main tourist attractions of Toulouse - cathedrals and plazas. If you coming to see Toulouse to visit Airbus (Factory Tour and Museum), the metro train departs from the central station area, with additional transfer to a Tram. The total travel time is 1 hour. If you traveling to the airport, the airport express bus leaves from the Central Station zone (about 2 mins walk from the hotel). The fare is 9 Euros which expensive for 25 to 30 min trip. The first bus leaves at 5:00am and bus operate every 15 to 20 mins. There are cheaper ways to airport, but that requires a metro, tram and or bus connections.

Bon hôtel bon rapport qualité prix . Je recommande cet hôtel

Hotel très bien placé, Personnel aux petits soins pour vous . Juste un point négatif au petit déjeuner. Je demande des œufs brouillé ou au plat . La serveuse va demander en cuisine et la un cuisinier cri après elle . J'ai trouvé ça honteux . La pauvre serveuse y était pour rien. Il était 10h10 en sachant que les petits déjeuner s'arrête à 10h30 . Je me suis excusè auprès de la serveuse car à cause de moi , elle s'est faite disputer. On m'a quand même apporté 2 œufs au plat . Donc à revoir l'habitude de ce cuisinier car on l'entendait dans la salle .

Personne très agréable la chambre est spacieuse et très propre les lits confortables et le petit déjeuner est correct

Nous avons séjourné pendant 3 nuits dans cette hôtel, en période de grosses chaleurs la Clim était en panne et a été réparé que le dernier jour, la piscine était en panne mais on nous a prévenu qu’une fois avoir payé. La propreté est à revoir, les couverts de la cuisine sont sales nous avons dû les relaver avant de les utiliser, il y avait également un moustique mort sur la moquette. La douche s’évacue mal, cependant le personnel est agréable et nous a remboursé 10% du séjour suite à nos réclamations. Mais cela ne remplace pas un confort et une propreté.

We stayed at this establishment from December 30th, 2022 to January 2nd, 2023. The Hotel itself is quiet and with satisfactory rooms and service, and it is directly connected to the airport terminal which is comfortable. But the restaurant is to be avoided, and the complaint handling was not satisfactory, as follows: Made a reservation of a quiet table at New Year's Eve dinner in Hotel’s Restaurant which the staff politely confirmed to us. But at the dinner, were put through with a table in the middle row just besides the noisy bar area. Many times I politely asked the waitress for a quieter table as we were promised (all other tables were empty at that time), but she kept saying no for made up reasons. When we left the hotel during checkout, we also mentioned the above to the staff and we were told there was no manager at the time. We just used room service after canceling the restaurant and, got offered a small discount, and settled on a slightly better one but still low. After that, two months passed without any further contact from the manager or any hotel staff. In my opinion, unbelievable for an airport hotel and an international hotel chain.

Les plus + Accueil à l'arrivée sympathique. :) + Une chambre confortable. + Une salle de douche agréable (avec WC séparés). + Petit déjeuner (en buffet) copieux. + Emplacement de l'hôtel chouette car à côté du jardin japonais. + Une piscine ouverte en mai. + Check-out rapide le dernier jour. Les moins - Pas beaucoup de place autour de la piscine. - 200 Euros bloqués sur la CB (pour accélérer cependant le check-out).

El hotel dispone de piscina, aparcamiento, jardines, lavandería, cocina en las habitaciones y aceptan mascotas. Es muy completo.