Hotel Clarion di Townsville

Good location, friendly at reception, clean room and comfortable bed. Just a bit tired regarding the room itself and t.v stations some worked some didn't and they went on and off, but not that big of a deal. A bit noisy around the area but I still slept well.

Stayed overnight for work and paid $240 for a 2 bedroom unit, first impression was that someone had left wet towels somewhere or the carpet had been wet , stale musty smell as soon as i walked in. No Cable TV , not setup for Streaming or casting so was restricted to local TV . AC controllers were old and i could not adjust from Cold to Heat as i could not see the display on the controller , Beds were good , bathrooms and shower were good. Close to restaurants and coffee shops. I am told that this a fairly new complex but it felt old and tired . Probably will not use this Hotel again.

Absolutely appalled. We booked our apartment months ago. MONTHS. We booked through Wotif and specifically selected a 3 bedroom apartment with 2 queen beds and 2 single beds. NOWHERE on the booking page or in any fine print did it mention the bedding configuration may be different. The day before arrival I received a text message asking me to confirm my name and my bedding “request”. I immediately replied with my name, and made a point of specifying “Bedding REQUIRED: 2 queen 2 single, this is what we booked”. So let’s jump forward to check-in day. First of all, finding this place is not easy. No signs out front to let you know where to turn in, and if you miss the turn in there’s no easy way to turn around and get back to it. Ended up driving around for 10 minutes just trying to get in there to where we thought it might be. When we finally found the place, check-in was a long process with a staff member who was behaving quite unprofessionally and whilst I wouldn’t go so far as to say they made me feel uncomfortable, I can absolutely see how other guests may feel that way. After all the mucking around we were then hit with a $150 deposit on credit card. Absolutely absurd in this day and age. These ridiculous, out-dated policies are deal breakers for people travelling on a budget, which we are, so you can be sure we will not be coming back here purely based on this alone. (Hot tip for others who feel the same way: Rydges nearby will hold only $1 on your card, and Madison Plaza also very close doesn’t hold anything at all. I’m sure there’s plenty of others around too that aren’t stuck in the dark ages). Moving on. IF ONLY those were the sole issues! No such luck. So, we finally get to the apartment, and wouldn’t you know it, the bedding is wrong. Despite booking months in advance, and clarifying very clearly what bedding was required the day before, they still managed to mess it up. 3 queen beds. We are multi-generational family so obviously cannot share beds. After multiple phone calls to reception requesting a trundle bed, being told that they would normally charge for this (and promptly explaining to them that there is no way in h*** we would be paying due to this being THEIR stuff up!!!) and having the staff member mentioned earlier carrying on like an eccentric character on a soap opera telling us that we’re gonna have to come down and help carry it because it’s way too heavy for them, we told them to forget it. The end result was that our youngest (not SO young at 19 years of age) ended up having to sleep on the couch!!! We made it very clear to them that we would be requesting at least a partial refund, to which they replied “we’ll see what we can do”. Once we finally got past the bedding issue, more and more problems started popping up. Firstly, out of 3 bedrooms in this apartment, two had lamps, and only ONE of those lamps had a light bulb in it. So one working lamp in the entire apartment. Another call to reception only to be told that

The double bed room was the cheaper option even though we were travelling as a couple however the facilities were clean, staff exceptionally friendly and service 24 hour.

Thank you Summit Motel staff and management for making my stay very comfortable. Everyone was very helpful and friendly and for the price, I doubt you could match it anywhere in Townsville for value for money. The kitchenette looked brand new and while a small hop would have been useful, the microwave oven was quite sufficient for my needs. The bed was comfortable and the room very clean. The bathroom, while quite adequate was a little tired but I realise the motel is under new ownership and I am sure it will be updated in due course. The free shampoo, conditioner, body lotion, shaving cream, hand/body wash in wall dispensers rather than those tiny plastic bottles was a welcome surprise. The motel is close to the Strand, shops and restaurants. A very easy 10 minute walk into town as it's mostly downhill but of course that means it's uphill on return so bear that in mind if you don't have a car. Overall a very good experience and I'd definitely stay at The Summit Motel again.

From previous reviews I thought no way, well how wrong was I. Great location. Clean and large. Amazing staff. Great whistle stop for us. Our four legged mate was very welcomed. Ground floor unit. Even meet a gentleman who travels with his galah on business. Staff welcomed us both with open arms. Pool is fabulous. Price reflects older establishment but they are caring for this old girl. We would definitely stay again. Only downside was the mattresses probably need replacing but are still very comfortable, had a great sleep. Thank you Robert Town 👌👌👌

Dengan penginapan di Property Vine - Kensington at Central, anda akan berada betul-betul di tengah Townsville, dalam lingkungan 5 minit memandu dari Terminal Feri Magnetic Island dan Queensland Country Bank Stadium. Hotel ini berada 0.5 km dari Castle Hill (Bukit Kastil) dan 1.3 km dari Catholic Diocese of Townsville.Gunakan peluang rekreasi seperti kolam renang terbuka atau kemudahan lain yang termasuk akses Internet wayarles percuma dan bantuan pelancongan/tiket.Dapatkan santapan anda di salah sebuah daripada pelbagai tempat makan yang ditawarkan di hotel, yang termasuk 3 restoran dan kedai kopi atau kafe.Kemudahan yang ditampilkan adalah termasuk surat khabar percuma di lobi, tempat simpanan bagasi dan kemudahan dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 39 bilik berhawa dingin yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi pembancuh kopi/teh dan kipas siling, manakala pengemasan disediakan setiap minggu.

I only stayed one night but I will be back. Basic, but lovely and clean. The bed was really comfortable and there was a selection of pillows on the bed. Soft and firm. Just perfect. I had just come off night shift, so I just needed to get some sleep. I didn’t get to look at the pool area. Maybe next time.

We stayed here while on a family trip for 5 nights. The lift in the car park wasn’t working the whole time we were there. The apartment was dirty, the couch was covered in stains, the carpet was dirty and needed replacing. All of the surfaces in the apartment were caked in dust. The shower in one of the bathrooms was broken, we reported this and were told someone would be right up to look at it, no one ever came. We needed two single beds in one room and had to call several times to confirm this, on the first call we were told that they didn’t have time to go and check, the second call we were told there was and when we called to confirm the last time we were told there actually wasn’t and that we would need to organise a fold out bed to be brought in by an outside company. There were pubes in the freezer, empty soft drink bottles in the cupboard. No coat hangers to hang up your clothes. No cleaning products in the apartment. We had to ask for dishwashing liquid so we could do our dishes. The shower/bath gel in the bathrooms was so thin that it seemed like someone had just refilled the bottles with water. Don’t waste your money by bothering to stay here.