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Pilihan Hotel Townsville Yang Menarik untuk Anda

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Shoredrive Motel
3.9/587 Ulasan

Shoredrive Motel

North Ward|1.39km dari The Strand Beach
This place unfortunately looks nothing whatsoever like the photos advertised. I chose it because it was cheap, but the photos showed a modern bathroom and reasonably looking rooms with sinks, kitchenette etc. A modern bathroom is important to me as a lady traveling. I sure did not get this! The room was something out of the 70's with no modernisation. The shower curtain rail was about to fall down, the beds were so old they had big sags in them, the was only a bowl left to wash up in, not one piece of dinner set matched, the decor was so outdated with old tiles in the bathroom and rusted up loover windows, florescent lights (broken outside my unit where I wanted it for safety), an old in the window air-condition unit that worked for one day and rattled so badly I had to get up and turn it off, after this I couldn't even get it to work, an old rusted fan that was probably my saviour in a hot climate, no hand soap supplied and the beds were not remade after 3 days as advertised. From here it gets worse - at 12 midnight I was awoken by yelling and bashing buy a guy trying to get into my unit. I got up to go to the loo and turned the light on - the looser windows would not work as rusted up, and the next thing he was trying to climb in my toilet window. Being on my own I was terrified and did not sleep the rest of my stay, it was a horrific experience. On a plus the staff followed up on what happened, apologising and were very empathetic to my ordeal.

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Lihat Ulasan Tetamu untuk Hotel di Townsville

Mencari hotel berdekatan The Strand Beach? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Aquarius on the Beach
4/5102 Ulasan
Well located hotel on the beachfront though a bit of a walk to the city centre (The Strand has lots of places to eat so this is not a major issue). The pool was large enough and clean. The whole place would benefit greatly from a refresh - paint, furniture, settings etc. in my opinion this could give it a 4 star rating but due to this I only rate this with 3 stars. Staff were efficient if not exactly friendly. Beds pretty soft (which kills my back).
Grand Hotel and Apartments Townsville
4.2/599 Ulasan
Great motel friendly staff great location value for money
Quest Townsville on Eyre
4.2/541 Ulasan
非常滿意,非常喜歡
The Dalgety Apartments
4.2/542 Ulasan
We stayed here while on a family trip for 5 nights. The lift in the car park wasn’t working the whole time we were there. The apartment was dirty, the couch was covered in stains, the carpet was dirty and needed replacing. All of the surfaces in the apartment were caked in dust. The shower in one of the bathrooms was broken, we reported this and were told someone would be right up to look at it, no one ever came. We needed two single beds in one room and had to call several times to confirm this, on the first call we were told that they didn’t have time to go and check, the second call we were told there was and when we called to confirm the last time we were told there actually wasn’t and that we would need to organise a fold out bed to be brought in by an outside company. There were pubes in the freezer, empty soft drink bottles in the cupboard. No coat hangers to hang up your clothes. No cleaning products in the apartment. We had to ask for dishwashing liquid so we could do our dishes. The shower/bath gel in the bathrooms was so thin that it seemed like someone had just refilled the bottles with water. Don’t waste your money by bothering to stay here.
Waters Edge the Strand
4.2/5101 Ulasan
On the spur of the moment we decided to stay overnight in Townsville. We looked at many places but really wanted something on The Strand with some views. We decided to check out Waters Edge on the Strand. Went in to see what was available and the lovely Michelle was happy to let me check the 1 bedroom unit out before we committed. It was pretty good but no balcony. Michelle had a studio up on the next level with a balcony but it overlooked the pool so we opted for the first choice. Honestly, the major appeal in choosing to stay was how fabulous, friendly and helpful Michelle was! The unit was nice, although a tad dated. It was obvious there had been some upgrades. The bed was comfortable and having a kitchen, washing machine and dryer was a plus. We enjoyed our stay so much we extended a 2nd night. Only minuses was no balcony, no washing powder and it was very bright at night with light coming through the curtains and the bedroom binds. Pluses - spacious, comfortable, clean, well equipped, central, secure parking and great views. Photos online were accurate so you know what to expect. Would definitely stay again although a higher floor with balcony would be better and also block some of the street light brightness.
Hotel Grand Chancellor Townsville
4/5107 Ulasan
We completed a 2 night stay 8th-10th February 2023 and it was the absolute worst! We were moved 4x on the same floor within 2hrs or less of checking in. The attitude from the receptionist was unacceptable. Strongly believe after so many moves, an upgrade offer would have been nice. However, the receptionist made us feel as if we were an inconvenience even though it was the hotel’s fault for having faulty air-conditioning. None of the four rooms were getting cold. We were then offered 2 pedestal fans as if we were staying in a back packers accommodation. The receptionist who “helped” us was very rude. We had organised a late check out for 12pm. On the day of checking out, house keeping and the same receptionist with the attitude, kept coming to disturb us in the room alerting us that it was past check out. This kept happening right until 11:40am. Wifi does not work so my husband had to hot spot from his phone to the tv to access Netflix and Fox channels. Only good thing was room service. Our balcony was inaccessible due to rubble and water constantly coming from the construction work on the higher floors. Did notice a chuck of concrete from the balcony edge missing which did not look safe at all. Overall experience has definitely left a bad impression. Upon check out, manager email was requested and formal complaint is being sent. Do appreciate their small token of an apology by discounting room service bill by 20% for the such rudeness and incompetence of housekeeping and that particular receptionist. Customer service is an absolute must for us and this hotel failed miserably. Definitely take your money elsewhere.

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