Hotel berhampiran Toyama Castle, Toyama

I stayed 1 night at this property. There are just another 2 other international chain hotel in this mid-size city with another one (Doubletree by Hilton) coming in early 2023. Other international guests seems to be mainly employees which visits this city for the Fujifilm site and it seems to cater to also tour groups - during my visit there was a bus load of Korean tourist. Location The hotel is located about 15-20 mins walk from the main Toyama train station. In front of the hotel was a tram stop (serviced by the City Circle tram) and about 5 mins walk away another tram stop which has more frequency. Around the hotel within walking distance are different shopping streets and eateries. Right in front of the hotel is the Toyama castle, and other touristic attractions also within walking distance. To sum up, the property is favorably centrally located. Check In I arrived around 1 pm at the property to a quiet front desk area - however the employees seemed to be busy. However upon noticing my presence, I was immediately called upon. I was informed that my rooms were not ready (I had 2 rooms reserved). However the check-in process was completed and I was informed that I could keep my bags stored and they would be brought up to the room. I only had to come back later to retrieve the room card later. I was upgraded to a higher category room. I was also asked about my option for my Welcome Gift - which I selected for the Welcome drink option. Since my room was with breakfast, I was also provided with a breakfast voucher. All in all a very warm welcome to the hotel. Room I arrived late afternoon back to the hotel - upon receiving my keys I was informed that the bags were already in one of the rooms. I was given two rooms, next to each other at the end of the hallway. The room size was rather spacious and although dated, as in lots of other Crowne Plaza's in Japan, the room was rather dated but well maintained and functional. There was a working desk and a small area with a seating area. The window in the room was on the small side - with a view towards the city area. The internet speed was good and stable - with login via the One Rewards login page. The only small complain is the TV, it was on the smaller side with the usual channel options found in these international chain hotels in Japan. The bed was luckily not on the hard side and sleep quality was good. Climate control was good - with the room maintained at the set temperature. Tea/coffee making amenities and Japanese Yakuta was provided. The bathroom was sufficiently spacious with a bathtub. Water pressure and temperature control was good. Toiletries were in pump size bottled. There was additional amenities provided - which is typical for such hotel level in Japan and in addition the Crowne Plaza sleep comfort package, Skyview Bar To use my Welcome Drink voucher, I used it at the hotel's Skyview bar - which is at the highest floor of the hotel, which is one o

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very good

Very smooth n efficient check in. Staff very helpful. bfast was traditional Japanese food but I enjoy japanese food so issues for me. Location is so good, train station, eatery n shopping complex all very near to the hotel. Recommended

This was a beautiful hotel just steps away from the Toyama Station, yet the area is clean, quiet (for being in the city) and lovely. It’s conveniently located for walking around to shops, restaurants and the cherry blossom canal, if you’re there at that time of year. There’s also a stunning urban park close by with so many views and a Starbucks on the waterfront that is a special setting. Our room at this hotel was above and beyond. We actually reserved a standard double and ended up getting upgraded to an amazingly large room with a spacious full living room area. It was such a relaxing place to stretch out after a busy day. Everything was super clean and many nice toiletry touches were provided. I wish we had another night here for sure!

Hotel room is tidy, clean and cosy. Location is very convenient, just need to walk 5 minutes to JR station. Staff there are nice and friendly. On the day of arrival, it rains heavily, staff are very thoughtfully to lend us an umbrella when we left the hotel for lunch.

I have no idea why this hotel is branded as Doubletree because it is a lot better than the usual Doubletree. It can definitely be a Hilton branded hotel. Everyone is kind and helpful and the room is clean and comfortable. The breakfast was fantastic with the food quality excellent. Plenty of choice between western and Japanese food, the Food and Beverage Manager was personally present to make sure everything was okay and he was fantastic to receive his advice on the best food to choose. Well done everyone

This was a brand new hotel in Toyama by the time we arrived there. It was opened in March 2022, so everything looked new and fresh. It's a 5-minute walking distance from Toyama station, and opposite the Maroot shopping mall. The check-in and check-out process were smooth and seamless. Please note that if you plan to pay at the hotel, they will only charge you by the time you check out. The room we stayed was quite spacious with two single beds, one big sofa and a table. There were a small fridge and a smart TV. The amenities (tooth brushes, combs, etc.) were provided inside the room - two thumb-ups for this! They even provided a fancy coffee machine with two capsules of coffee provided. The bathroom was also pretty spacious as the toilet and bath tub were placed separately. The internet connection was pretty fast, so we could do a Zoom meeting smoothly.

Perfect location. The hotel is literally steps from the Toyama Tram Station, the Toyama Station and Dentetsu Train Station. The hotel is located in the upper floors of the Maroot Building which houses a mall, a premium grocery with a small area with tables, perfect to have some light meal. We got some sashimi after our day at Kurobe Gorge and before heading out on the train station. The room with got was good and clean. We got the Standard Twin Room and it was spacious enough. There's also a public bath in the hotel, perfect for a long day coming from Nagano via the Tateyama Alpine Route. I love how the lobby looks as well as the guest lounge and public bath, they all have that modern look that's stylish and clean. Security is good despite it being in the same building as the mall and use the same elevator to the lobby. From the lobby, to get into the elevator hall for the rooms, you need to scan your key card. then scan again on the elevator. Also to get into the public bath and to the guest lounge which offers water, ice, coffee and some snacks. While I appreciate the strict security, I think there's too much duplicate key card scanning. Basically you still have to scan to get into an area which is already inside a secured area. It's kinda overkill in my opinion :-) Staff is okay, they do what is expected of a hotel like this and they are good with their jobs but a bit aloof. They could improve in terms of friendliness. Aside from these things, the hotel was great, the space was comfortable and the ambiance was very nice and tasteful. Unfortunately, we only stayed a night.

Yoshikawa, a mandarin speaking staff who took care of us at the private dining room was immaculate with her service! We enjoyed our meal and felt very at home with her communicating with us and introducing all the dishes and taught us some Japanese cultures and we had great conversation All mandarin speaking guests should come look for her ! She is a gem to this hotel!