Hotel berhampiran haute qualité, Toyonaka

I have been visiting this spa hotel for many years. Since 2015. I have a tattoo and never had any problems, I am a foreigner. Last Saturday I went back to the bathtubs as usual and about 20 minutes later several staff showed up saying that I couldn't be there with a tattoo. The tattoo is very small, but I said yes, because it is the norm. But I also told them that there was a Japanese man with a huge tattoo in the same room, so they remained silent and pretended they didn't understand me, I pointed out that guy and they left ignoring me. Immediately another person from the staff arrived and told me to stay but to cover my tattoo, I told him no, I wanna return to home, i will leave fast the hotel, then he forced me to put a towel on, grabbed my arm and hurt me, and repeat to me stay in the bath. I recommend all foreigners with tattoos not to visit the hotel, because the rules are a bit strange, it is not allowed to bathe with tattoos, but Japanese people with tattoos are allowed, and then when you agree and want to leave the bath, they violently try to make you stay, and covering your body. I do not recommend a place like this, they are criminals and weird staff. The quality of the viking also went down a lot, it's not like before, the food is greasy and the fish smells rotten, the meat is bacon, not steak like 2 years ago.

急遽、伊丹空港で宿泊をする必要があり、ビジネスホテル以上だと思って予約しました。 他の人も書いてますが、空港からお迎えは電話一本ですぐ参上、空港への送りは朝の時間でも30分おき、車で５分で回れるのですけどね。 大浴場は五人しか入れません。 コロナもありますが、小さいお風呂です。 サウナは二人しか入れません。 RICHと書いており、スーペリア？エグゼクティブフロアにしたのに、大浴場のタオルは部屋から持ってこい、２往復でエレベーターから離れた奥の部屋なので別にタオルを借りようとすると、ハンドタオル100円バスタオル200円とのことでした。馬鹿らしい。 だったら、チェックインの時に説明するでしょう。 Wi-Fiは全く繋がらない…、ただどっちの原因かは定かではありません。 私の評価、感想は利用されようとしている人がビジネスホテルは嫌だ！と思えば選択肢から外しましょう。 他にも嫌な思いをすると思います。10000円も出して泊まるホテルではありません。 ビジネスホテルとして泊まるには高すぎます。 他を探しましょう。 結局は金カネとしているホテルでした。 キャビンアテンダントのステイ指定のホテルだったので残念。 リッチは名前だけ、もしくは空港までの『立地が良い』という意味だけなのかもしれません。 賛否両論あるとおもいますが、私の感想です。

Very good location, just next to Esaka metro station, staff can speak English, there are water filling stations at every floor for drinking, clean and descent hotel, there are numerous shops for eating, shopping below. There are also super market.

Very surprised Cantonese speaker from Hong Kong help us at front desk like home coming. He is very friendly and helpful. We missed the shuttle provided by hotel but it’s easy to catch a public bus to arrive. The Family room with open air bath is nice and worth the price. Bath with the nice view is very relaxing, stress free. The hot spring is nice as well. Great experience, will definitely come back someday.

駅に近くとても便利でした！すぐ横にキューズモールがあり買い物ができたり、子どもたちは屋内や屋外に遊び場もあり楽しそうでした！ 部屋もとてもキレイで過ごしやすかったので、夕ご飯は買ってきてお部屋で食べました！ また利用させていただきたいです！

The hotel location is a little bit far from center of osaka but the price is very reasonable and the staff is very polite.

Pros: - Takatsuki is located between Osaka and Kyoto, 20mins from Umeda by JR. Hotel is within 5mins walk from JR station. - No Tourist attraction in this city, with some local shops and restaurant. - A big hot spring. - Staff can speak Mandarin. - With choices of room style, I chosen the Traditional Tatami one. Cons: - No car park but there is one just 2 buildings next to the hotel. Parking fee is not expensive.

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.

Bilik itu bersih dan dilengkapi dengan baik. Kakitangannya ramah. Hotel ini menyediakan kopi & teh secara percuma di lobi di tingkat bawah. Selain itu, pemandangan dari atas bumbung sangat mengagumkan (dan tempat bergambar yang bagus)! Mempunyai penginapan yang sangat hebat dan selesa, thx