Hotel berhampiran Nova Coop Soc.Coop A R.L., Tradate

We booked a double comfort room but we’re put in a disabled access room. Neither of us have mobility issues and are supposed to be on a romantic weekend away and we thought by booking a 4 star hotel we would get the romantic atmosphere advertised on line. We asked about room service when we arrived as it was quite late and were met with a response of “nothings open” despite the website advertising 24hour room service with no extra charge and free water from the mini bar. When we got to our room there was a notice on the side with information about the room service hours which also stated there would be a 3€ charge just to call down to room service, as well as a note on the mini bar stating a 1.50€ fee for water. Our bathroom does not have the bidet that’s stated in the room description online and the toilet is raised far too high for either of us to use comfortably. The rest of the bathroom is completely bare, with not so much as a shower curtain. Our safe does not work, despite someone coming to change the batteries inside and still no resolution to our issue! We have only one bedside table and had to resort to using the cheap plastic chair as a replacement on one side of the bed. The receptionist was less than cooperative when we went down to discuss our feelings/options and we were met with “we don’t change the bookings this is what you booked”. After showing her our booking and where it stated what we paid for she responded with “we’re full so we can’t move you unless you want to sleep separately or if someone cancels” . We feel as though we have been lied to and don’t feel as though we have been provided with the service that we have paid for. Having seen the room pictures online of what we had actually booked we are completely disgusted and can’t help feeling a bit discriminated against due to us being a same sex couple. It’s our first time in Milan and this has truly tainted our view and will probably not be coming back at all.

Questo hotel non è in una buona posizione per coloro che vogliono essere vicini ai trasporti, ma questo non mi ha influenzato perché ho scelto questa posizione per altri motivi. Questo hotel è il peggiore in cui sia mai stato per molte ragioni: non avrei lamentele se avessi pagato di meno. Ma ho pagato una fortuna per un hotel che non vale il prezzo. A cominciare da come funziona: conservano i nostri documenti per un'ora (non mi era mai successo) Al check in non mi hanno spiegato nulla, nemmeno gli orari della colazione. La stanza è minuscola. Wifi e TV non funzionano nell'edificio 2. La colazione (rispetto ad altre 3 stelle in cui sono stato) è molto scarsa: solo un tipo di pane, solo prosciutto e solo un formaggio, niente chorizo ​​​​o altri tipi di formaggio. Il check-out è troppo presto alle 10:30... mai visto una cosa del genere. Punti positivi per i quali non do una stella: personale cordiale, buona pulizia e diversi prodotti per l'igiene in camera sempre riforniti.

I was on a Northern Italy Lake Tour with my mom and best friend with 25 other people. This hotel was the second stop of our trip. The travel company selected the hotels, so we were at the mercy of where they put us. If you like rock hard beds, wafer thin pillows, scratchy rough sheets, semi clean rooms, abrasive and rude staff, then this is a place for you! The two stars are for excellent wifi connection and speed and friendly housekeeping staff. This is clearly a very busy hotel. Every time we went through the lobby there were groups checking in. The sign said the air conditioning in the hotel would be on until 10/22, and we checked out before the 22nd and it was never on. Rooms were stuffy and hot. We had to ask about opening the window, which we had to sign a waiver (understandable - there are no screens). Each bed had one very thin pillow. When we asked for 3 more (one for each in the room) the look of dismay and surprise from the person at the front desk was almost comical. The fridge in the room was stocked daily, but never was cold enough to even chill the bottles. We had the same waiter two nights and he was miserable, unfriendly, inattentive and just down right rude. I tried to be friendly to see if it would help - and it didn’t. When asking for directions at the front desk the person seemed annoyed that we asked, was very curt and snotty. Even when looking at other staff they all looked miserable - no one smiled. At least the housekeeping ladies were pleasant and greeted you with good morning and a smile. Not an overly welcoming experience and I couldn’t wait to check out and continue on our trip. If I was to come back, I certainly would not book to stay here.

First of all, ignore all the reviews older than a year, because it’s pretty much a new hotel. This place should have much higher reviews. It’s a newly refurbished hotel in a great location, only 20-30 minute drive from all the lakes, and 15 minutes to Varese. It includes free parking for all guests. The style of the Hotel is a mix of retro and modern inspired by 50s American diner, with cool neon lights and beautifully tasty furniture with a contemporary feel. We stayed in a Standard Room, which was more than big enough for my wife and I. The bed was massive and comfortable. We were able to ask for two more pillows which they gave us without any hesitation. There is a huge TV, fast Wi-Fi and USB charging ports on either side of the bed. The bathroom is crisp, clean, modern and spacious. Amazing shower with rainfall shower head and handheld option. Sink, bidet and toilet. The usual. Breakfast is also included and is plentiful. Different options to choose from different hams and turkeybreast, cheeses, various sweet options like cookies and pastries. There is a coffee machine that is available 24/7 as well as a fridge with drinks and selection of chocolates and snacks, which works with an Honesty System where you must write down whatever you take. I cannot praise this hotel more that giving it five stars. I’m very picky when it comes to choosing hotels, especially since we stayed for seven nights. We will absolutely be back. Lastly, the best part of the stay were the staff. Every single one of the employees from the receptionists to the housekeeping girls were stupendous and lovely. They made our stay worthwhile. So thanks to all of them. This is an example of how every hotel in the world should be managed :-)

Besonderes Hotel mit schöner Lage über der Stadt und einem Blick über den Vareser See und die Berge. Man fühlt sich 100 Jahre in der Zeit zurückversetzt, ohne auf den heutigen Komfort verzichten zu müssen. Leckeres Frühstücksbüffet! Kostenlose Parkplätze direkt am Hotel. Wir waren in den letzten Jahren schon öfters hier und genießen es jedes Mal sehr. Der Zimmerpreis ist zwar deutlich gestiegen im Vergleich zu den Vorjahren, aber wir werden trotzdem wiederkommen :).

The hotel staff is friendly, and the rooms are clean. They did omit to notify us about the early breakfast they offer upon check-in, so make sure you ask about this if you have an early flight. They do also let you take drinks from the bar up to your room. Location and Travel Be aware of how far away the hotel is from Milan. From Duomo, you'll need to get on the red line (M1) towards RHO and get off at Lampugnano. The last bus from Lampugnano leaves at 20:00 back to Lainate. You will then need to get the 617 bus which drops you off outside Lidl and Maccies near the hotel. This is obviously not ideal if you want to spend the evening in Milan. We arrived during a national taxi strike which made the trip much more stressful. While this is not the hotel's fault, a heads up from the hotel would have been nice about traveling to and from Milan central. We were stranded in Milan on the first day, we called the hotel and they told us to try and get an Uber. The uber was 144 euros which we reluctantly paid. The car never showed up so we called back the hotel and they stopped answering our phone calls. Once we finally arrived at the hotel, feeling confident we knew the route to and from the hotel, we double-checked with the hotel, and unfortunately, we were not made aware of when the last bus is. On our second day, we were stranded in Milan again. Luckily we met two other people at the last subway station who had also done the Wowcher holiday and they managed to get in touch with the hotel to arrange a private taxi back to the hotel. As there was a strike going on at the time, the fare was 55 euros from Rho subway station to the hotel, which is roughly a 10/15 minute drive. Again this is not the hotel's fault but it is something to be aware of. Another thing to be aware of when using the subway is that the tickets are only valid for 90 minutes, and there are plain-clothed officers waiting in the subway stations to catch people out. So make sure you always have a ticket with enough time left on it to get all the way back to the hotel. Breakfast We were allocated this Hotel from Wowcher, and we were told to pay £40 for the bed and breakfast, which was fine until we realised we couldn't get breakfast on the 2nd day as we had to leave the hotel at 4 am. Essentially meaning we paid £40 for one breakfast between the two of us. We have had no joy in getting a refund for the second day's breakfast from the hotel which is the primary reason for leaving a review. The hotel in my opinion is perfect for people who do not want to spend evenings in Milan or who have a car. If neither of these applies to you, I would highly recommend looking for a hotel closer to the center of Milan.

We have been in many hotels in different countries, but this one is really special, hotel is beautiful, very nice location, just 9 minutes you are in city center by train. All is good, but personal, Francesco at resection, makes experience to stay here really amazing. Any question you might have, he has an answer, and best is that Francesco does it with pleasure, he helps really with heart, we have never seen such a perfect help in any other hotel. He’s really special, thanks a lot to Francesco for such a nice help every day we stay here. We would recommend this hotel 1000%!! Nino and Nodar

Abbiamo soggiornato presso la struttura, camera molto spaziosa, struttura ristrutturata da poco, pulitissima e molto silenziosa. La sera abbiamo cenato presso la trattoria, ed oltre ad una rara gentilezza abbiamo trovato dei piatti davvero ottimi! Voto eccellente solo perché non posso dare di più 😉

Soggiorno spesso per lavoro in questo B&B, dotato sia di camere doppie per coppie, che di camere doppie a uso singola. Inoltre ci sono anche degli appartamenti completi di tutto per soggiornare qualche giorno in più, dotati di cucina, sdala da pranzo. Pulizia ottima, in particolar modo con il Covid, viene sanificato tutto. Le docce sono il punto di forza, grandi, sempre con acqua calda, spaziose e comode. Non capisco chi si lamenta che le stanze erano fredde, anzi, vorrei dire anche troppo calde, di solito io stacco il riscaldamento durante la notte. Personale cortese e disponibile per aiutare il cliente.