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Hotel Spa Villa Pasiega

Hotel Spa Villa Pasiega

4.3/570 Ulasan
The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes. The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.
Apartamentos Spa Villa Pasiega

Apartamentos Spa Villa Pasiega

4.3/551 Ulasan
The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.
Castilla Termal Solares

Castilla Termal Solares

4.5/573 Ulasan
What a treat, my husband booked 2 nights here to spoil me after an 8 hour drive across Spain from Alicante province to the ferry from Santander. The hotel is only 15-20 minutes from the ferry so a great stop over for travellers. Receptionists were friendly and helpful, we checked in and then parked underground. The buildings are quite spectacular and everything inside was extremely clean and well maintained. The room was good, bath and shower in the en-suite. Small fridge but no tea/coffee making facilities sadly. The thermal spa pool was wonderful, we booked access along with the accommodation, definitely worth it. There were also many treatments and extras available- we were happy with the pool. 2 nights was perfect, we got to explore Solares, and eat out in a local restaurant. Breakfast at the hotel was perfect - plenty of choice from the buffet and also options to order ‘cooked’ breakfast and omelettes - the coffee machine was the only negative - a pain to use and took a while to work it out, by second day we had it sussed.

Soalan Lazim

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