Hotel berhampiran Piazza Venezia, Trieste

是家私人酒店，在市中心，出門非常方便，景點和飯店就在周圍，早餐也很豐富，酒店服務也很到位，是商務，情侶，朋友出行的不錯選擇。

We got to the hotel at 10 pm and we got our room like at 11. The air conditioner wasn't working. We asked the hotel people to turn it on, but they said we don't need it. We went to the room and it was hot, they turned the ac but it wasn't working. A male receptionist was really nice and helped us. He brought us a fun. I would like fron TRIP more than 5 coins. We just can sleep from 1 to 8 and we paid 168 plus taxes.

I have only positive things to say about the Victoria Letterario, even after the shock during the check in. Upon arrival for check in, the reception staff told me that my booking was cancelled! I showed them the communication of trip.com 3 days earlier confirming my booking, which their system has not registered. Jorge, the concierge, was very apologetic and offered me the only room available that day which I accepted, while he will get in touch with the intermediary to find out what went wrong. It appears that trip.com and similar platforms purchase the beds in great numbers from a company hotelbeds.com- I went to my room and I came down with my iPad and I and Jorge got in touch with Trip.com via my account. Trip.com replied immediately, confirming my booking and promising that they will get in touch with hotelbeds.com. As it was already 7pm, Trip.com did no manage to get through the staff at hotelbeds. Trip.com advice that if hotelbeds.com did no reply or confirm the booking then I'll have to pay and Trip.com will refund me right away. I was happy with that. I stayed the 2 nights in the hotel, and only the morning of the day I checked out the hotel Victoria Letterario received finally the confirmation of the booking from hotelbeds. Trip.com was every effective in dealing with the issue and I'll use them again and Jorge, at the Victoria Letteriario dealt with the issue very professionally all they way through, so did the manager of the hotel too. Trieste is a small city, and you can walk from the hotel to the major landmarks in 20 minutes. I loved the decoration of the rooms, the bathroom was spacious and the bed very comfortable. The TV channels were all in Italian but I don't care much about the telly when I travel. I enjoyed the buffet breakfast, it has everything that a good hotel breakfast should have and more, namely its attentive staff. A five stars stay!!!

Hotel terbaik

Para comenzar mi reseña quiero aclarar que soy una estudiante de 21 años, acostumbrada a hacer viajes MUY LOW COST, no suelo elegir hoteles y me conformo con poco. Por otro lado, por circunstancias iba a viajar con una amiga y acabé yendo sola. El desayuno era completo y variado, la repostería estaba muy rica y tienen bebidas vegetales, es lo que más me gustó de mi estancia. Las trabajadoras de recepción me han tratado muy bien. He podido comunicarme en inglés con todas, me han atendido cuando lo he necesitado, son muy profesionales. Cuando pedí comida para llevar la recogieron, me avisaron y me ofrecieron dejarme un tenedor. fue una grata sorpresa que en mi habitación (Habitación doble con vistas parciales al mar), la 111, tuviese dos camas de un ancho de 90 cm juntas. Al reservarlo ponía que la cama tendría un ancho comprendido entre 135 y 150 cm. Las ”amenities” estaban muy bien, a mí me dieron botes de 32 cl de gel, champú y crema corporal, había un dispensador de jabón de manos en el lavabo, gorro de ducha, bastoncillos, lima de uñas y algodón, kit de costura, sobre de jabón de higiene íntima, vasos desechables y un bolígrafo. La calefacción hacía un poco de ruido, aconsejo que si no saben cómo funciona el regulador de temperatura y los distintos botos que hay, pregunten a los trabajadores. Las cortinas no dejaban la habitación en completa oscuridad, así que si sois españoles acostumbrados a las persianas y sois sensibles a la luz, podríais traer un antifaz. El único punto negativo es que cuando haciendo el check out le dije que una bolsa de silicona reutilizable había desaparecido se limitó a disculp**** educadamente, en lugar de ofrecerme una compensación por haber tirado a la basura mi propiedad.