Hotel berhampiran Stâve dès Boûs, Trois Ponts

VILLA DES FLEURS - Spa, Belgium Quite a nice older property. not wheelchair friendly as steps to enter both front and rear. Attractive rear gardens with breakfast terrace adjoining the dining room, and good off-road parking (very narrow entrance) in a town centre location Rooms are dated as one might expect but clean, and all rooms appear to have functional showers in them, mine was a tight squeeze. Small lift from lobby to the upper floors. Twin beds in my room were small and basic, and the mattress tended to detach easily from the bed base. My advice is to avoid rooms at the front of hotel (including 14, 15, 16) since these overlook a busy enough street and an all-night store and bottle shop. Since the rooms have no fixed Air Con, sleeping with windows open is noisy and people on the street talking in middle of the night feel as if they were in your room! I would be nervous of staying here in hot weather without proper Air-Con. Breakfast was perfectly adequate, and a popular cafe in a busy town square is literally 100 yards away and opens at 8am every morning for good coffee. Hotel staff were friendly and accommodated our party switching dates around slightly within the group, but left me in the noisy street-view room which was a little disappointing.

Radisson Blu Palace in Spa, Belgium is a two hour drive from Brussels airport, BRU. The hotel is located in the city centre and is just below the local hotspring spa. Whilst not part of the hotel, it is connected to the hotel via a private funicular so you can get to the spa in your hotel robe. The lobby area is spacious and also has the hotel bar and restaurant. There is no parking outside the hotel, but the hotel has underground parking for €18 a day. On the top level of the hotel is the wellness area with a sauna and a small but functional gym. The rooms are a good size and well planned with bathtubs in the bathrooms. Overall, it is a nice hotel for a short spa trip.

We wanted a luxury break,but this hotel wasn’t that. We have stayed in much cheaper places that offered considerably more. On arrival, they told us the restaurant was fully booked, although there were very few people there. They couldn’t offer any bar snacks, or room service. We were forced to leave the hotel to find somewhere to eat. One of the main reasons for choosing this hotel was the pool offered on the website. There is an extra charge of 17€ per person per day. This was not clear on the website. We felt misled. Children are given a very limited time to use the pool. This coincided with meal time and then bedtime. Especially as we had to venture out to find somewhere to eat. The hotel was VERY tired and in desperate need of refurbishment. Chair legs were broken, the carpets were ripped, the skirting boards etc damaged. Paint was peeling everywhere. A superior room was not particularly superior. The bathroom was nice, but the mattress on the bed was sagging in many places. The room was clean, but there were plenty of areas that needed repainting. The selection of food at breakfast was good and catered for a variety of tastes. It was child friendly. However, it seemed to be understaffed and there were no mugs, or glasses. Nobody was around to ask, so guests were searching in the cupboards for something to use to get a drink. The machines were very temperamental and they were out of service a lot of the time. There were no black teabags on offer. Location was good, but otherwise a very disappointing stay.

Très bel hôtel. Avec parking. Les personnes (accueil, service...) était accueillantes. Notre chambre (5) au 1er étage était très très bien. Litterie très confortable. Très propre. Buffet petit déjeuner varié. Nous avons vraiment apprécié. A notre prochaine visite dans ce coin, nous y retournerons sans hésiter. Pour info: 110 euros pour la chambre double avec 2 petits déjeuners.

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.