Hotel berhampiran Parc Fortin, Trois-Rivieres

Très bien reçu propre bon déjeuner bien coucher les matelas son bon

My husband and I spent 2 nights last weekend at the Hotel Oui Go. The location was great and except for some noisy guests (more about that below) we thought the hotel was great. We checked out Sunday morning. We were on the road headed to Montreal when the hotel called us. They claimed that we had left soiled towels in the bathroom which were uncleanable and would have to be replaced. They were adding $17 to our bill. They were actually quite insulting to us. I am a 62 year old retired professional. Several years ago I had a surgery to remove a cancerous growth from my face. I use a tinted moisturizer to hide the scar. I used Clarins BB cream last weekend. It is an oil free product. I noticed there were traces of the BB cream on a towel but I thought nothing of it: I use this product at home and have never had a problem cleaning the towels. Surely the hotel has a commercial cleaning facility? My husband and I have travelled the world. We have NEVER had an experience like this. We told the guy on the car phone that this was a first, and that we had intended to come back to the hotel in May but that we would be changing our minds and did not want to come back. He didn't care just kept repeating that our towels were dirty. Seriously, we have never had an experience like this anywhere. In addition, I will add that the room was cold (we didn't complain about this because the outside temperature was frigid) and there was a LOT of noise on Saturday night from other guests -- doors banging, people running in the hall, some woman in the room next door moaning (goodness the walls must be thin). We didn't complain as (because of COVID) there was nobody manning the front desk so there was nobody to complain to. But they complained about an oil free product on a towel before they even tried to clean it? We won't be coming back...

We stayed for one night at the hotel, and by the cleanliness and the delicious breakfast that David and Simon presented, my family and I could tell that our stay in Quebec would be an unforgettable one.

Le petit déjeuner pourrait être plus complet. En plus, à la deuxième journée, les jus n'étaient plus disponibles, donc aucun jus pour les jeunes, il n'y avait plus de fromage. Considérant le prix payé. le déjeuner est très frugal. Il pourrait y avoir plus de choses non sucrés (cretons, plus de sorte de fromage). L'air climatisée est bruyante, mais ceci semble être partout pareille.

I cannot say enough about this hotel & it’s employees. We originally planned to stay 3 nights to move our daughter into her dorm room (U of Ottawa), which was only a 5 minute drive from the hotel. Due to some complications with our daughter’s dorm room we ended up having to extend our stay for one more night….and then one more night after that. Despite having to extend our stay twice, the staff was extremely accommodating and while we did have to move rooms once (our fault), the staff made sure that it was as seamless as possible, allowing us to stay in our old room until the new one was ready. Since we booked our room through an online hotel booking site, rather than through the hotel directly, we normally would have had to check out & then come back later in the afternoon to check into our new room (again completely our fault and decision). Thankfully Abdul from the front desk arranged for us to stay in our current room so we didn’t have to go through that hassle. As for the rooms themselves, they are great, very clean, comfortable, spacious, plus having a full kitchen AND a washer & dryer in the room was a huge benefit. We’ve stayed in several other hotels that offer ‘suites’, but they didn’t have the amenities or space this hotel offers. Having on-site underground parking was a bonus, especially considering the limited parking in this area & that there are several restaurants & stores right outside the hotel. Furthermore, every staff member we encountered was extremely pleasant, helpful & never made us feel like we’re asking too much, whether it was asking for an extra coffee pack, directions/suggestions for restaurants or in our case moving room etc.,. The only thing we would change would be booking with the hotel directly, instead of using one of the online hotel booking sites as we unfortunately did. We didn’t save any money using the site & it would’ve made things a lot easier if we just booked directly with the hotel. We will definitely stay here again & would recommend this hotel.

Installations superbes, site enchanteur. Le seul.bémol, tracteur à pelouse passé un peu tôt, qui nous a réveillés..

We have stayed here on several occasions, each time overnight only. The location is well west of Trois-Rivières, right on the widening of the St. Lawrence which forms Lac St-Pierre. One can regularly see large ocean freighters in the Seaway. The rooms are on several levels, without an elevator. At least one is on two levels, with a sleeping loft. This time we looked out over the water, with a shared balcony with the next room. There are steps leading to the water where there are lawn chairs on the rocky beach and one can enjoy a glass of wine and relax watching the freighters. Our room was comfortable, with an excellent bed and an excellent rainforest shower. The accommodations are becoming a bit dated, and the whole Auberge needs some renewal. Our room had a central overhead light which was full of flies, and there were a number of cobwebs. We had only breakfast in the dining room. It was good, although somewhat expensive for what we got.